2012 HONDA PILOT Complaints

View complaints related to 2012 HONDA PILOT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 160 complaints submitted for the 2012 HONDA PILOT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 HONDA PILOT
    - HARWICH, MA

    2012 HONDA PILOT CERTIFIED PRE OWNED PURCHASED FROM HENDRICKS HONDA, BRADENTON, FL. I PURCHASED 1/27/2015. ORIGINAL IN SERVICE 4/19/2012. IN FLORIDA. VEHICLE HAS NOT BEEN IN WINTER WEATHER OR ON SALTED ROADS SINCE ORIGINAL IN SERVICE DATE. APPR. 1 WEEK AFTER PURCHASE I BROUGHT TO THE ATTENTION OF USED CAR DEPT. PERSONEL THAT ALL 4 BRAKE ROTORS WERE SHOWING RUST ON ALL NON BRAKING SURFACES. I WAS TOLD THIS WAS NORMAL AND THEY WOULD NOT ADDRESS THIS ISSUE. I SUBSEQUENTLY RETURNED WITH VEHICLE TO MY HOME IN MASS. RUST ON ROTORS PROGRESSED TO POINT OF LOOKING LIKE IT WOULD AFFECT THE INTEGRITY OF THE ROTOR. UPON RRETURNING TO MY HOME IN MASS. I BROUGHT IT TO THE SERVICE DEPT OF ORLEANS AUTO, AS SUBSIDIARY OF THE AUTHORIZED HONDA DEALER; HYANNIS HONDA,AND WAS TOLD THAT HONDA WOULD NOT ADDRESS THIS ISSUE. AUG 4.2015, I BROUGHT THE VEHICLE TO HYANNIS HONDA TO BE INSPECTED BY SERVICE MANAGER; NORMAN LAMARRE, AND SERVICE DIRECTOR, RENE EANSEREAU. BOTH CONFIRMED THAT THIS IS A COMMONLY SEEN PROBLEM ON RECENT HONDA VEHICLES AND A KNOWN HONDA PROBLEM, THEY HAVE DEALT WITH MANY TIMES OVER MANY YEARS AND HAVE HAD MANY COMPLAINTS. HOWEVER AMERICAN HONDA WILL NOT COVER RUST ON ROTORS AS A WARRANTY. THIS IS UNACCEPTABLE AS THIS IS A SAFETY ISSUE THAT AMERICAN HONDA IS REFUSING TO ADDRESS. I AM REQUESTING YOUR ASSISTANCE IN THE MATTER. I AM CONVINCED THAT THE THE INTEGRITY OF THESE BRAKE ROTORS IS PRESENTLY COMPROMISED, IN THE COOLING VAN AREA AND THE HUB AREA. I AM REQUESTING YOUR ASSISTANCE IN THE MATTER. UPDATED 10/06/15*LJ *CN

    Source: NHTSA WEB SITE
  • 2012 HONDA PILOT
    - GALT, CA

    TL* THE CONTACT OWNS A 2012 HONDA PILOT. WHILE AT A STOP LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE BEFORE GOING INTO A HIGHER SPEED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 HONDA PILOT
    - HIALEAH, FL

    I WAS IN MY DRIVEWAY, APPLYING BRAKES AS I BEGAN COASTING TO A STOP IN FRONT OF MY HOUSE WHEN THE CAR SUDDENLY ACCELERATED SMASHING INTO THE FRONT OF MY HOUSE. MIDDLE OF THE DAY, NO RAIN, NOT IMPAIRED, FLAT DRIVEWAY. AIR BAGS DID NOT ACTIVATE. PAINT/SCRATCHES ON THE FRONT BUMPER AND CRACKS ON THE HOUSE STUCCO BUT NO MAJOR DAMAGE. ACCELERATION STARTED JUST A COUPLE YARDS FROM THE HOUSE. HONDA DEALERSHIP COULD NOT FIND ANY EVIDENCE OF A COMPUTER OR OTHER PROBLEM.

    Source: NHTSA WEB SITE
  • 2012 HONDA PILOT
    - NEW CANAAN, CT

    AIRBAG WAS RECALLED/REPLACED IN 2012-2013. HUSBAND WAS IN AN ACCIDENT WITH ANOTHER VEHICLE. HIS AIRBAG DEPLOYED AND LEFT A NASTY BURN ON HIS ARM. HE WAS TOLD IT WAS DUE TO THE POWDER. ACCIDENT OCCURRED IN TOWN WHILE TURNING SO RELATIVELY SLOW SPEED. I FELT HE SHOULD REPORT THE INCIDENT BACK IN OCTOBER 2014 BEFORE I HAD HEARD ABOUT THESE RECENT AIRBAG RECALLS. MY CONCERN IS THERE MAY BE PROBLEMS WITH THE REPLACEMENT AIRBAG IF THAT IS WHAT HE RECEIVED - I DONT HAVE ACCESS TO HIS VIN NUMBER RIGHT NOW.

    Source: NHTSA WEB SITE
  • 2012 HONDA PILOT
    - WESTBURY, NY

    TL* THE CONTACT OWNS A 2012 HONDA PILOT. WHILE DRIVING AT 60 MPH, THE VEHICLE PULLED TO THE RIGHT AND THE STEERING WHEEL JERKED VIOLENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,047.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 HONDA PILOT
    - JACKSON, MS

    HUSBAND WAS DRIVING MY 2012 HONDA PILOT AND PASSENGER CURTAIN AIR BAG RUPTURES. PATTY PACK HONDA MANAGER STATES THEY ARE NOT RESPONSIBLE FOR FIXING MY VEHICLE. GEICO INSURANCE COMPANY IS STATING THERE INVESTIGATION DETERMINED THAT HONDA IS RESPONSIBLE FOR REPAIRS. EITHER PARTY IS TRYING TO REPAIR MY VEHICLE. HONDA STATES ITS MY INSURANCE COMPANY RESPONSIBILITY AND GEICO STATES ITS HONDA RESPONSIBILITY. AFTER CONDUCTING RESEARCH ON MY VEHICLE, I EVEN CALLED HONDA AND SPOKE WITH MANAGER AND TOLD THEM THAT THEY HAVE A AIR BAG RECALL ON THIS VEHICLE. THEY NEVER ONCE OFFERED TO FIX MY VEHICLE! I HAVE/AM GOING THROUGH HELL JUST TO GET TRY TO GET MY VEHICLE FIXED.

    Source: NHTSA WEB SITE
  • 2012 HONDA PILOT
    - IMPERIAL BEACH, CA

    TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO FIND A FAILURE. THE TRANSMISSION FLUID AND OIL WERE CHANGED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10. UPDATED 6/3/15*CN UPDATED 06/09/15*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 HONDA PILOT
    - SAN JOSE, CA

    PURCHASED THE VEHICLE USED FROM A FRANCHISE DEALER AND AM THE SECOND OWNER. THE ENGINE HESITATES AT LOW SPEEDS (APPROX. 10 MPH) WHEN ACCELERATING. THIS BECOMES APPARENT WHEN ATTEMPTING ACCELERATE FROM A STOP LIGHT, ACCELERATING FROM A TURN, MERGING ONTO A FREEWAY, CHANGING LANES, ETC. IT DOES HAPPEN PERIODICALLY AND I AM UNABLE TO REPRODUCE THE ISSUE ON-DEMAND, BUT IT SEEMS TO HAPPEN DAILY WHENEVER THE CAR FEELS LIKE IT. I AM SURPRISED THERE IS NO RECALL ISSUED FOR THIS, AS I HAVE ALREADY HAD A COUPLE OF NEAR MISSING WHEN TRYING TO MERGE ONTO THE FREEWAY WITH STEADY FLOWING TRAFFIC AND WHEN CROSSING AN INTERSECTION FROM ONE SIDE OF THE STREET TO THE OTHER. I HAVE YET TO TAKE THE VEHICLE TO THE DEALER, AS IT IS OUT OF WARRANTY AND THERE DOES NOT APPEAR TO BE A SOLUTION TO THIS ISSUE, SO I WANT TO UNDERSTAND WHAT MY OPTIONS ARE. I'LL BE REACHING OUT TO AMERICAN HONDA SOON. *TR

    Source: NHTSA WEB SITE
  • 2012 HONDA PILOT
    - MILLVILLE, NJ

    2012 HONDA PILOT. CONSUMER WRITES IN REGARDS TO VEHICLE MOON ROOF EXPLODED AND SHATTERED WHILE DRIVING. *SMD

    Source: CONSUMER LETTER
  • 2012 HONDA PILOT
    - MIAMI, FL

    2012 HONDA PILOT HAS VIBRATION/SHAKING IN THE STEERING WHEEL WHEN BRAKING FROM 50+ MPH. NOT NOTICEABLE AT LOWER SPEEDS, BUT VERY NOTICEABLE ABOVE 50MPH. STEERING WHEEL SHAKES AND MAKES IT SEEM AS IF THE CAR WANTS TO LOSE CONTROL OR NOT BRAKE AS IT SHOULD. *TR

    Source: NHTSA WEB SITE