2023 HYUNDAI IONIQ 5 Complaints
View complaints related to 2023 HYUNDAI IONIQ 5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 370 complaints submitted for the 2023 HYUNDAI IONIQ 5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2023 HYUNDAI IONIQ 5- oceanside, CA
ICCU failed while driving, car limited speed immediately. This was after software recall was preformed a few months prior. Car went limp mode and repairs are going to take an indefinite time.
Source: NHTSA WEB SITE -
2023 HYUNDAI IONIQ 5- Nordland, WA
This car (and many other Hyundai Ioniq5's) has stopped with very little warning twice in the two years that I have owned it. The first time was on a two lane highway with no shoulder. when it stopped there was no way to warn cars coming from behind because there was electricity at all and therefore no emergency flashers. This particular car is six months too old for the Washington State Lemon Law to apply. So far it has been reprogrammed twice and had the ICCU component replaced twice. I really don't think this car, and other Ioniqs with the same problem, on the road.
Source: NHTSA WEB SITE -
2023 HYUNDAI IONIQ 5- Aurora, IL
On the drive home the car dinged at me and put up the "Power Limited" message with the turtle icon. This limited me to 15mph maximum, so I ended up driving home in the shoulder as the roads are 50mph roads and would have created a major incident if I tried to stay in the lane. I was within a mile of my house so I limped home and pulling into the driveway the car switched to "Check Electrical Systems" and "12V battery voltage low. Stop Safely" as I pulled into the garage. This was at 8pm so I was not able to do anything else. I was able to have Hyundai Roadside Assistance tow the car, which did turn on next day in the morning to pull out of the garage and turn around. The car sat at the dealership for a week until they were able to look at it an confirm that the ICCU was broken. This happened right before New Years so I get taking a week to look at it. Right now they mentioned the part is on backorder and there is no schedule for repairs. This is a major issue for this line of cars and needs to be resolved. The car is not safe to drive long distance as this is the second time this has happened. For a 2023 model year it is almost a yearly occurrence now. My warranty will run out by mileage in ~44k miles and at that point this defect will be my responsibility.
Source: NHTSA WEB SITE -
2023 HYUNDAI IONIQ 5- Monroe Township, NJ
Pulling car out of my garage onto the driveway heard pop from rear of vehicle and display of "Check electric vehicle system" message. My OBD2 scanner reported the P1A90 ICCU failure code. Vehicle was current on all recalls and has been regularly Hyundai serviced since purchase January 2023. After consulting with dealer, car was towed to the dealer. Awaiting notification on repairs. How many more owners need to go through this without a full NHTSA directed recall???
Source: NHTSA WEB SITE -
2023 HYUNDAI IONIQ 5- Portland, OR
ICCU failure at just 10k miles. Was driving, car kind of "jolted" and warning came on screen saying "check electric vehicle system" then warning said "stop vehicle, check power supply." So I limped to a stop and got a tow. It sounds like an increasingly prevalent issue even though my specific VIN did not have an open recall. Does not sound like Hyundai is taking this seriously.
Source: NHTSA WEB SITE -
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2023 HYUNDAI IONIQ 5- Durham, NC
Upon entering vehicle in the morning of 12/30/25, a notable smell was first present. After turning on the vehicle, the car dashboard showed a "Check electric vehicle system" warning. The car was not able to be put into any gear besides neutral. Car was towed to dealership, and received word on 1/2/26 that an ICCU failure was the cause.Thankfully this occurred while parked in my garage, so was not in immediate danger. Perhaps this isn't a safety issue, but I am not sure what would have happened had the ICCU blown while driving so thought worth reporting.
Source: NHTSA WEB SITE -
2023 HYUNDAI IONIQ 5- Vandalia, IL
I was traveling 70mph on Interstate 70 when I heard a loud “pop” sound and the car immediately slowed down to 20mph in heavy traffic. The care then would not go over 20mph.The car was charged at home the night prior. On the dash was the “stop vehicle and check power supply” warning. This is the very common ICCU issues known to plague the Hyundai EV fleet. This is very dangerous when your are in heavy interstate traffic going at a high rate of speed.
Source: NHTSA WEB SITE -
2023 HYUNDAI IONIQ 5- South Portland, ME
The contact owns a 2023 Hyundai Ioniq 5. The contact stated that while driving 4 MPH, the vehicle lost power and stalled a mile from the residence. The message "Check Electrical System" was displayed. The hazard light was activated but quickly became inoperable. The contact called AAA towing, where a power booster was attached to the vehicle, and the vehicle was restarted. The contact was able to drive back to the residence. The AAA driver indicated that he had towed eight other similar vehicles to the same local dealer. The vehicle was towed to the local dealer, but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 16,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2023 HYUNDAI IONIQ 5- Towson, MD
Our 2023 Hyundai Ioniq 5 had the ICCU software update recall and subsequent complete failure of the ICCU, which was repaired. Yesterday the car again warned us of the 12v system failure and rendered it not only undrivable and unstartable, but also unlockable in the public parking area where it still sits awaiting a tow to the dealer tomorrow (they are closed on New Years Day. This is the second time the ICCU has failed, rendering the car totally inoperable and in this case stranding my wife in freezing cold.
Source: NHTSA WEB SITE -
2023 HYUNDAI IONIQ 5- Hillsboro , OR
ICCU failed causing car to be unable to be charged. If driven any further it would have eventually stopped working.
Source: NHTSA WEB SITE