2023 HYUNDAI IONIQ 5 Complaints

The car was fully charged and all of a sudden displayed a limited power warning and stopped driving completely. We were stuck on a road and had to get a tow truck. The tow truck was able to get power to the battery to drive it up on the bed. It was fully dead -couldn’t even unlock the doors. It’s been at Hyundai for 3 days and they are replacing the ICCU fuse. From what I read this is a very common issue

12 volt battery keeps dying. I have had the car for 2.3 years and am now on my 4th 12 volt battery.

My EV failed to charge using a home or public charger. The dealership determined that the ICCU of my Ioniq 5 failed and replaced it under warranty. I previously had evey software update and recall related to the ICCU performed, yet it still failed.

A water bottle spilled from back seat during sudden deceleration due to traffic. Thd bottle hit the back of the drivers seat and some of the contents spilled, I felt moisture from under seat on my ankles. Shortly after the car systems started reporting they were not working. By the time I returned home not even the turn signals worked and I could log turn off the EV. Car towed to desler who determined there are critical electrical connectors under the seat that showed signs of a short and corrosion. This is not covered by manufactures warranty and thd dealer presented me with an estimate over $11,000 to replace the drivers seat and floor wiring harnesses. I also filed a chain under my comprehensive insurance which was denied as the insurance company believes the corrosion was ongoing vs an all of the sudden issue. I believe the Ioniq has design flaws as critical connections should be better protected. Kids in thd back seat and front seats can frequently spill things and this fat seems way to fragile with this type of design. This problem occurred October 9th and the car is still with the dealer I need help please.

Several times now the "Check Driver Assistance System" and "Check Lane Assist System" have come on and stayed on. I brought the car dealership, and they fixed it--but only temporarily--the problem recurs within a few days of the fix. All of the sensor cameras are clean. I have read that a weak 12-volt battery can cause this problem, but the car has only 28k miles on it, so the battery should not be weak yet. I will bring the car back to the dealer (again) and have them check the 12-volt battery strength. But I am at the point where the "check system" messages are on more than they are working correctly.

ICCU failure, confirmed by dealer. Vehicle was parked in garage connected to charger. The ICCU fuse blew, and the house breaker was tripped. The vehicle failure also ruined the Grizzl-E EVSE (charger).

I suddenly received errors that my sensors weren’t working, and I can no longer use my cruise control. The car has less than 60,000 miles so it still has the full bumper to bumper warranty. I have never had a collision. So I took it in to the dealer and they said the camera was mis-aligned and is not covered under warranty. It should be covered as I’ve never had a collision. Based on my online research, many people with Hyundai Ioniq 5s have experienced this same issue at no fault of their own, so it is a systemic problem. I took the vehicle to the Pohanka Hyundai in Fredricksburg, VA

12 volt battery dead. Interior lights don't come on. Vehicle won't start. 1. 1/8/24: orange 12V light coming on repeatedly, meaning battery not charging. Dealer, Hyundai of Cool Springs, found battery would not hold charge. Replaced battery. Afterwards, orange light still came on sometimes, but dealer advised to ignore it. 2. NHTSA recall for ICCU software problem affecting battery charging, Hyundai Recall 257/021G. Dealer fixed problem 3/28/24, 41D043R0 .4. Afterwards, orange light still came on sometimes, but dealer advised to ignore it. 3. Hyundai recall #9B5 of 8/1/24, software problem in VCMS affecting battery charging. Dealer, Hyundai of Cool Springs, updated VCMS 40D097R0 .3 on 9/10/24 Afterwards, orange light still came on sometimes, but dealer advised to ignore it. 4. NHTSA Recall 24V-868 of 11/18/24, ICCU causing battery not to charge. Dealer, Hyundai of Cool Springs, updated VCU and ICCU, 40D229R0 .7 and 41D225R0 .4 on 1/23/25. Afterwards, orange light still came on sometimes, but dealer advised to ignore it.

ICCU Failure — Severe Safety Risk and Repeated Incident The ICCU in my Hyundai has failed twice. Both times, the car suddenly and completely lost power while I was driving — no warning lights, no gradual slowdown, just total loss of control. This created an extremely dangerous situation that put me, my passengers, and everyone around us at risk. When the ICCU fails, the vehicle shuts down instantly and becomes completely inoperable. During the most recent incident, I spent more than eight hours on the phone with Hyundai attempting to arrange a tow. When the tow truck finally arrived, the driver instructed me to shift the car into neutral. The moment I did, the car died again and became stuck in neutral, preventing the driver from towing it. He then left, unable to assist, leaving my disabled vehicle parked on a public road — on a hill — where it posed a further safety hazard. Hyundai’s response to these failures has been temporary at best. This issue continues to reoccur, making the vehicle effectively unsafe to drive at all times.

NHTSA Vehicle Safety Complaint Vehicle Information: Year: 2023 Make: Hyundai Model: Ioniq 5 VIN: [XXX] Mileage: Over 137,000 miles 15 States Driven: AZ, TX, GA, CA, MI (with damage here primarily) Complaint: My 2023 Hyundai Ioniq 5 has experienced persistent and severe safety failures since delivery in January 2023, including: Complete power and control loss at highway speeds Repeated BMS/12V failures (even at 30% state of charge) Nonworking rear brake lights at night for over one year False-alarming and nonfunctional parking sensors Interior wear faster than normal; more These failures have created life-threatening hazards for me and my children, who regularly ride in the vehicle. The vehicle is under an active federal safety recall, which under 49 U.S.C. § 30118–30120 requires dealers and manufacturers to repair recalled vehicles promptly, without regard to profitability or cost. Despite repeated written requests, Pedder Hyundai (Poway, CA) refused to perform recall repairs, obstructed resolution, blocked corporate contact, and threatened to tow the vehicle illegally at my expense within 48 hours, demonstrating reckless disregard for consumer safety and federal law. A police report documenting criminal endangerment, conversion, and aggravated consumer endangerment is pending, and the lender of the vehicle has been notified of breach of contract. These issues appear systemic, affecting multiple vehicles of this model, and have resulted in: Frequent, unexpected towing with surprise expenses and downtime Significant risk of injury or death due to power/control loss Repeated failures despite warranty and recall obligations I request NHTSA investigate immediately, ensure recall repairs are completed promptly, and take any action necessary to protect public safety. Available case file including Dealer correspondence showing obstruction refusal threats to ignore California and federal law INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)