2023 HYUNDAI IONIQ 5 Complaints

I bought this ioniq 5 pre-owned at 10,000 miles on 6/21/25. Clean carfax and no active recalls. One mile off the lot the system I received the message "12V battery voltage low. Stop safely." The car completely turned off. Could not put it in neutral. I was stranded on the road and it could have caused an accident. I got it towed near an auto shop and bought a new battery, thinking it was just a dead 12V battery. The car turned on and seemed to resolved the issue, but after 20 minutes of driving, it completely turned off again on the road. Very dangerous. I dropped it off at Platinum Hyundai of Tracy dealership and am awaiting a diagnostic.

ICCU FAILURE. Car was being parked at night and there was a pop sound towards the back. It sounded like I ran over a branch. Immediately I received a “Check electrical vehicle system” warning light. The car could not be shifted into drive. It was towed the next day to the dealership. Oddly enough I had an appointment later that week with the same dealership to address the ICCU recall but part failed before it could be addressed. The car was able to be repaired within 10 days. No loaner provided because dealership had a 20 people waitlist. I had to rent a car instead. When looking into this issue online, a 10 day turnaround time seems on the shorter end of the typical timeframe. I’ve heard stories online (see Reddit) and seen YouTube videos of people waiting months.

My vehicle displayed a Check Electrical System failure warning and experienced a complete loss of electrical power. Since it is an electric car, the car would no longer run. No light including emergencies lights worked. This happened to me in my driveway. But it happens to other owners driving down the freeway and they suddently have to pull over. Hyundai advised me to have the car towed to the dealership service center where they diagnosed an ICCU failure. This has been happening to to 2-5% of Kia and Hyundai electric cars. I was told the ICCU was on extreme backorder. I waited ~6 weeks for my car to be repaired. Note that there were two recalls for the ICCU unit previously and I performed those recalls promptly. There were no other warnings at all before the Check Electrical Systems error and sudden loss of power.

The ICCU failed which prevented the car from moving. ICCU was replaced by dealer under warranty. Had to be towed from the roadway.

Failure of the ICCU (integrated charging control unit) resulting in loss of power of the vehicle, failure of the 12 V battery and need to replace both the 12V battery and the ICCU under warranty. All prior recalls concerning the ICCU had been applied. This is a consistent problem with this vehicle type.

ICCU failure. Car is held by Hyundai dealership for over 4 weeks, waiting for replacement part from Hyundai. Need car now. Recalls were announced in South Korea by Hyundai Group for the same part creating safety and reliability concerns for American owners.

The ICCU failed while I was driving on the interstate, resulting in a loss of power. The car had to be towed. I waited 2 hours on the side of the freeway.

Vehicle warning alarm came on with message to immediately pull over and check power supply. Towed car to dealer where ICCU and fuse were replaced. This after 1-2 recalls were completed.

My car’s ICCU (Integrated Charging Control Unit) failed, causing the 12-volt battery to stop charging and die, leading to a loss of power to the vehicle, resulting in the vehicle being completely immobile. I was driving on a busy road when all of a sudden the car started to slow down dangerously which almost caused the cars behind me to crash into me. The car's screen said it was entering limp mode. Then the vehicle completely stopped. I was stranded far away from home. I had to call a tow truck to tow the car to the dealer. The problem was confirmed by the dealer. The dealer confirmed the ICCU and 12-v battery failed. The dealer took 3months to repair the car.

The ICCU died, causing the car to stop working while I was in traffic. This represented danger to me and my passenger, as well as other vehicles on the road. The car is currently with the dealer awaiting a new part.