2023 HYUNDAI IONIQ 5 Complaints

Driving on freeway when adaptive cruise control turns off and had a sudden complete loss of acceleration, we had steering and brakes only. Sudden reduction of car speed in traffic could cause accident. Has only happened once in 20k miles. (no acceleration) Adaptive cruise control shuts off for no reason, but dealer couldn't replicate. In recent 8k trip we photographed warning on dash 17 + times after shut down. Dealer couldn't find any saved trouble codes for this. No warnings prior to any occurrence only after, dash turned off on acceleration loss.

Car: 4 month old 2023 Ioniq 5, Starting on September 12, 2023 my car would not take any charge AT ALL, effectively make my car useless as I am down to 10 miles of range. For the next several days I tried multiple chargers at different locations trying both 350 kW and 7kW chargers. Other cars were able to charge their cars immediately after I moved from the charger. I have read that the software update I am going to get will reduce my charging capacity rate to fully charge slower. This car is not performing at the stats I chose it for. I will not be able to use this car if it cannot take fast charge for a full charge. I was not made aware of this issue that was well known to Hyundai (they have been dealing with this issue with its earlier Ioniq models) before going forward with this car. Nor would I have decided on this car if this issue was known to me.

9/11 Saturday lease deal agreed 9/13 car picked up 9/23 Air conditioning stopped working and car throws a warning message requesting immediate service. 9/25 Parts required to fix the problem not available in the US or Canadian Hyundai Parts inventory and dealer does not know when they will get the parts. 10/3 Dealer advises no update on parts. Hyundai Customer Care notified today and is investigating. From what I can determine, this is the dreaded ICCU issue which plagued the 2022 Ioniq 5.

HELP! I now regret that I bought a Hyundai Ioniq 5. I hoped the recent campaign would fix my problem, but I think it is now worse. While driving my speed drops 3 to 4 miles per hour, then the car lurches forward to regain my speed. At first I thought it was when using cruise. Now the car does it on the highway even when not using cruise. When it starts dropping the speed, the accelerator is not responsive. I have to wait for the car to slow completely down before the throttle will respond. I do not notice the problem around town. It seems to cruise fine for about 50 miles and then begin to slow and speed up out of my control. I think it is a safety hazard. It certainly drives me and my passengers crazy. PLEASE DO SOMETHING!!!

Rear electric motor overheating on highway and motor shuts off only allowing front motor to work but acceleration is near nothing and is extremely dangerous. No codes or warnings pop up was told by friends with other ioniqs that it's a electric motor oil pump that malfunctions but hyundai refuses to solution ND realize that there is a problem with motor malfunction

Driving on the highway, my car will suddenly lose power momentarily and the speed drop 3-5 mph. My accelerator is unresponsive. Then the car will accelerate quickly with a jerk to accelerate to the set speed. May occur on level ground but often occurs at the bottom of a hill. I have no control during this loss of power.

While driving on the highway, after about 45 minutes, the electric vehicle goes into Turtle power-limited mode. The vehicle instantly reduces in speed from 70mph to as low as 35 - 45 mph. There are no warning lights or sounds. If you immediately stop the car and let it sit, it will work again temporarily but after 30 - 40 more min or less of driving, it will again go into turtle mode. Additionally, acceleration is non-existent when its power is limited, inhibiting the ability to safely drive as required to pull over or across intersections. This has been a constant event occurring multiple times and each time the vehicle has been on a freeway or highway. The dealer applied the repairs in the photo supplied, but they did not work.

I took possession of my vehicle 1/12/23 and charged it successfully in my garage with my level 2 charger at 48A per Hyundai's specifications until May 19, 2023. Charging aborted prematurely on that date due to overheating of the charging port. Starting May 20, 2023 I lowered the charging rate in my level 2 charger to 40A despite Hyundai's stated specifications that 48A was supported. I also started tracking my charging with an OBD2 scanner and noted the AC Inlet 1 port temperatures. From 6/26/23 to 7/25/23 as summer temperatures in my garage here in NJ from 75 to 84, peak port temperatures reached 226 to 237 degrees but charging completed. On 7/28/23 with a garage temperature of 86, port temperature reached 239 and charging aborted again. I then had to lower the charging rate to 36A. This is lengthening my charging times and is not consistent with Hyundai specifications when I purchased the car. I am concerned I will have to continue lowering the charging rate to continue operating the vehicle. These high temperatures may also be dangerous. Hyundai so far has merely issued a Technical Service Bulletin 23-EV-003H that does not fix or replace the inadequate part(s), it merely slows down charging inconsistent with their specifications. This is not acceptable and as a safety issue NHTSA should require Hyundai to recall and replace the insufficiently performing part(s). My car is available for inspection. This overheating and lengthening charging time is a safety issue. The vehicle has not been inspected by the manufacturer or local dealer. There were no warnings of these occurrences. Charging simply halts when it exceeds 237 degrees Fahrenheit for my 2023 model.

Level 2 Charging intermittently shuts off or is throttled back to very low charging rates. THis results in car not being charged enough to be used. Hyundai advertises charging rates of 10 KW, but charging is either throttled back to 5 KG or shut when charging at 48 AMps. . Hyundai claims to know of this problem where some internal components of car overheat.

Our car repeatedly fails to complete charging using Level 2 chargers at 48-amps. The car sends an overheating error, stops charging and then starts charging again later (presumably after it has cooled down). Sometimes is fails to restart charging completely. This makes it impossible to get a fast, reliable Level 2 charge in a timely manner. We get a text to our cell phones alerting us that charging has stopped due to overheating. We have notified our dealer and they are offering a software patch from Hyundai that simply slows the charge amperage to 28-amps when an overheating error occurs rather than offering a hardware solution that allows for full 48-amp Level 2 charging as the car is supposed to be capable of.