2023 HYUNDAI IONIQ 5 Complaints

On [XXX], I received a warning on my 2023 IONIQ 5 that said “stop vehicle and check braking system” and the car went into “turtle mode”. I took it into the dealer for repairs and they said the issue was related to the 12V battery and returned the car to me as repaired. Then, on [XXX], I was driving the car and I got the same error message but this time the car’s brakes didn’t work. Thankfully, I was able to pull off the surface road I was on and pulled into a residential area where I used the parking brake to stop the car. I then had it towed to the dealer and they are currently in the process of repairing it. My son and I were in the car at the time of the [XXX] incident and were very fortunate that we did not hurt anyone or ourselves when the brakes didn’t work. As of today, the Hyundai dealer (Roseville, CA) says they are repairing a brake component that was defective but they missed this on the 2/28/26 inspection. See attached photo of the warning indicator. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I received a "Stop vehicle and check power supply" alarm on my dash after starting the car and leaving a parking garage. Then a "12V battery voltage low" message along with the "turtle mode" icon which limits the car to under 20 mph. I pulled over to a side street as I did not want the car to die on a main road and impede traffic or get hit. I called roadside assistance and the car was towed to the dealership.(1/16/2026). On Tuesday (1/19/2026) I was informed that the ICCU (Integrated Charging Control Unit) had failed. The dealership ordered the part(s) to be replaced and stated 5-7 days turnaround. Called dealership every 10 days or so, but was told there was no ETA for the parts delivery. On Thursday 3/6/2026 (48 days) received a text that the car was ready to be picked up. The ICCU and associated fuse was replaced.

I own a 2023 Hyundai Ioniq 5 that experienced a battery failure while still under warranty. The vehicle became completely undriveable in late November 2025 and had to be towed to a Hyundai dealership. The vehicle has now been sitting at the dealership for more than 90 days waiting for a replacement battery with no repair completion date provided. The dealership indicated that the required battery component is unavailable or on extended backorder. While a loaner vehicle was provided, the original vehicle remains unusable for an extended period due to a major battery defect. This raises concerns about reliability and the availability of critical components needed to repair electric vehicles when failures occur.

On Sunday, March 1, 2026, my vehicle suddenly malfunctioned while I was driving. The car abruptly lost power, would not accelerate beyond 25 miles per hour, and then completely shut down within minutes. This left me stranded on the roadside off the highway, which was both dangerous and extremely distressing. The vehicle was towed to the dealership, and it has now been four days with no updates regarding the diagnosis, repair plan, or estimated timeline. I have repeatedly attempted to get information but have received no meaningful communication. This situation is unacceptable for a relatively new vehicle and raises serious safety concerns. In addition, I rely on this vehicle daily and am currently without transportation.

Having the same ICCU Failure that all other Ioniq 5 owners have. On February 26th, I was heading to work when I heard a pop and car displayed warning lights saying check EV system and stop safely. Car was limped home and towed to dealer. Was told fix will take a month.

My wife was driving our Ioniq 5 on the freeway. She received a message on the dash about the electrical system (probably ICCU failure), and then the car limited itself ("turtle mode") so that the max speed was 20mph. A minute or two later it slowed down even further to 10mph. She was able to get off the freeway safely.

On the morning of January 23, 2026, the ICCU Assembly and fuse failed when driving on a freeway in moderately heavy traffic. I was driving about 55 mph when I heard a pop from somewhere behind me. A warning message came on the display to check the electrical system along with a battery symbol. The car lost power. Losing power like that on a freeway was not at all safe. It could only go about 25 miles per hour. I had to drive on the shoulder of the freeway with my hazard lights flashing until I reached an exit ramp to get off the freeway. I parked on a side street in a residential area where I felt safe, turned off the car, and waited. I turned it back on. The message was still there so I called for a tow. The 12-volt battery was completely dead by the time it got to the dealers and had to be jumped to be able to park it. The original ICCU had already been replaced in November of 2024, so this was a failure of a replaced part. The car was at the dealer for 19 days before it was repaired due to the wait for the parts to be shipped. What component or system failed or malfunctioned, and is it available for inspection upon request? The ICCU and fuse failed but I don't have the part since it was replaced by the dealer. How was your safety or the safety of others put at risk? Losing power on a freeway when cars are traveling at high speed is not at all safe. I could have been rear-ended. Luckily I was able to get to the freeway shoulder without incident and travel on the shoulder to get to a safe place. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. They diagnosed it and replaced the failed part. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Unknown. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. The warning message popped up at the same time as the loss of power.

The car gave a Check Electrical System warning when I tried to start it, which disappeared after a moment. When I put it in gear it said limited power, then after sitting on for a few minutes to see what would happen a warning to stop vehicle and check power supply. After towing to dealer it was verified to be a failure of the ICCU. This is the second ICCU failure I have experienced in this car. The replacement part is on back order with no eta.

ICCU failure after ~16k miles of ownership. Car cannot charge via AC charging and cannot charge the 12V battery.

ICCU failure, stranded wife and kids in the Minnesota cold. This issue is not fixed.