2023 HYUNDAI IONIQ 5 Complaints

View complaints related to 2023 HYUNDAI IONIQ 5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 370 complaints submitted for the 2023 HYUNDAI IONIQ 5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2023 HYUNDAI IONIQ 5
    - Ashland, MA

    The 12 V battery failed within two years of the delivery of the car. I believe this is due to the design of the charging unit within it as many other others report the same problem.

    Source: NHTSA WEB SITE
  • 2023 HYUNDAI IONIQ 5
    - Voorhees, NJ

    twice this car has has experienced iccu failures. both time the car was on the road traveling when electrical system failure warning was alarm. last incident had to stop along road and towed to hyundai shop

    Source: NHTSA WEB SITE
  • 2023 HYUNDAI IONIQ 5
    - Charlton, MA

    After having service done for the past two ICCU recalls months and months ago, I’m driving along today and hear the loud pop that everyone else reports. My car immediately went to a reduced power state where I was able to limp a bit further until I lost all power. I had to have the vehicle towed (by a wheel lift/dolly equipped wrecker - do not allow a flatbed they’ll drag your car into the truck) to the nearest dealership and now await to hear how long I’ll have to be without it.

    Source: NHTSA WEB SITE
  • 2023 HYUNDAI IONIQ 5
    - Pleasant Grove, UT

    Unknown or ICCU car constantly has 12v battery probably and requires a jump start 1 to 2 times a month. The dealership can diagnose the issue cause the problem has to happen at the dealership and they can't replicate it. I've left my car there for 2 weeks and they couldnt replicate it. When I get it back, with in 2 weeks the car has the 12 volt issue and then fails. We tried to do what the dealership asks, tow it in, but that can't be done without the battery being reset and then they can't replicate the error.

    Source: NHTSA WEB SITE
  • 2023 HYUNDAI IONIQ 5
    - Storrs, CT

    The ICCU in my 2023 Ioniq 5 has failed for the second time. The 12V battery is dead and the car cannot be driven. It will be sitting at the dealership waiting for a new part for at least a month. Hyundai claims to have fixed the ICCU problem but from online reports it is clear that they have not solved this problem.

    Source: NHTSA WEB SITE
  • 2023 HYUNDAI IONIQ 5
    - Jacksonville, FL

    The ICCU in my car has failed twice, within an 8 month period. (this submission is to report the 2nd occurrence) At each occurrence, after starting the vehicle, a loud pop was heard. The pop sound is known to be the fuse in-line with the ICCU. After driving the car a short distance, the dashboard displayed warning messages to "Check Electric Vehicle System" and to pull the car to a safe area. Fortunately, I was not moving fast and I was able to get the car safely parked within a few minutes.

    Source: NHTSA WEB SITE
  • 2023 HYUNDAI IONIQ 5
    - Jacksonville, FL

    The ICCU in my car has failed twice, within an 8 month period. At each occurrence, after starting the vehicle, a loud pop was heard. The pop sound is known to be the fuse in-line with the ICCU. After driving the car a short distance, the dashboard displayed warning messages to "Check Electric Vehicle System" and to pull the car to a safe area. Fortunately, I was not moving fast and I was able to get the car safely parked within a few minutes.

    Source: NHTSA WEB SITE
  • 2023 HYUNDAI IONIQ 5
    - Colorado Springs, CO

    ICCU failed while at highway speeds (65mph). Car went into 'turtle mode' limiting the car to 10mph. No warnings were provided prior to the incident. I was in the left of three lanes and had to make emergency actions to get to the Right shoulder across traffic. Traffic was obstructed. Was left stranded until a tow truck was available. Dealer confirmed ICCU failure.

    Source: NHTSA WEB SITE
  • 2023 HYUNDAI IONIQ 5
    - Highland, MD

    While stopped at a stop light, "check electrical system" warning flashed on instrument panel without any prior warning or malfunction. I was only able to move the car about 50 feet before all power and controls failed. I was in a middle lane and was barely able to move the car out of traffic. Tow truck driver with a large jump start battery pack was able to give it enough power for me to crawl it onto their flatbed, my small lithium jumpstart pack was only enough to get the rest of its doors unlocked. Battery temperature was about 30 degrees F, state of charge 75 percent, had been driving from home less than 10 minutes, car had been sitting outside for a few days. Problem diagnosed as ICCU failure by dealer service department, now waiting on replacement part to complete repair.

    Source: NHTSA WEB SITE
  • 2023 HYUNDAI IONIQ 5
    - Greensboro, NC

    The car became inoperable after a "Check EV" warning appeared. The vehicle had to be towed to the dealership. Fortunately I was able to avoid an accident. The dealer tells me that the ICCU (Integrated Charge Controller Unit) failed which was part of an earlier recall that I took the car in to the dealer for and they only updated software but now the related hardware has failed afterwards. This is something that is extremely unsafe if it happens while driving. Hyundai needs to correct this with an improved and safe ICCU.

    Source: NHTSA WEB SITE