KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 KIA OPTIMA- Wiscasset , ME
The Kia had a problem with the check engine light coming on and it gently went into limp mode. I had it repaired at Darlings Ford and it worked for about 600 miles. I had it repaired again and it worked for about 7,000 miles. The light recent came on and the car immediately hard banged andwent into limp mode. My wife was driving and shaking when she got home. The light went out and everything was fine. A couple of days later, on 5/27/26, we were on the interstate in traffic travelling 70 mph and it Violently hard bumped, the Cel came on and it went into limp mode. It was as if we hit deep pot holes with both front tires which we didn't as we were on a smooth highway. The light is still on and it's in limp mode.
Source: NHTSA WEB SITE -
2023 KIA SORENTO- Philadelphia , PA
Engine- car turn off - lights were still on, car restarted - no icons on dashboard
Source: NHTSA WEB SITE -
2021 KIA SORENTO- Prattville, AL
Intermittently, when coming from a stop (stop sign, red light, etc) or recent start of the vehicle, the Sorento will not accelerate past approximately 30 miles per hour and the auto-stop light will flash orange in the panel. Once the vehicle is stopped, turned off, and restarted, it goes back to operating as it should and accelerates like normal. This has happened when driving on small, low speed limit roads and on large, high speed limit roads. My safety and the safety of those driving around me is put at risk when vehicles around me are expecting me to drive a certain speed but I can't and am looking for a safe place to pull over to stop and restart the vehicle. To date, the vehicle acceleration has not suddenly dropped from a high speed to a low speed thankfully, but when the issue presents itself, it will not allow the vehicle to accelerate above the 30mph range. The vehicle is available for inspection upon request. It is currently at a dealership that is working to reproduce and confirm the problem. There are Reddit threads that discuss other Sorento owners experiencing this same issue. To my knowledge, there were not any warning lamps, messages, or other symptoms of the problem prior to this issue presenting itself. It has been happening on and off for the last 1-2 years. My vehicle has not been inspected by the manufacturer, police, insurance representatives, or others but I am happy to have any of them do so. A simple battery replacement has not resolved the issue - it was happening before I had my battery replaced and it has happened since having my battery replaced.
Source: NHTSA WEB SITE -
2013 KIA SOUL- Portage, MI
The contact owns a 2013 Kia Soul. The contact stated that while driving at 50 MPH, the check engine light began to flash as the vehicle entered limp mode. The vehicle was taken to an independent mechanic where they discovered that oil had leaked onto the engine which caused her to lose over a quart of oil. The vehicle was then taken to a dealer where they diagnosed the vehicle with engine failure. The contact was informed that the vehicle would not be covered under warranty and was given an estimate for the repair. The manufacturer was also notified of the failure and the contact was informed that the vehicle was previously serviced under NHTSA Campaign Number: 19V120000(Engine, Engine and Cooling) and that they could not offer any additional assistance. The vehicle was not repaired. The failure mileage was approximately 175,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 KIA OPTIMA- Carbondale, IL
The contact owns a 2015 Kia Optima. The contact stated that while accelerating at 55 MPH, there was an abnormal burning smell detected. While driving, she was alerted by another driver who informed her that the vehicle was on fire. The passengers were able to exit the vehicle safely. The vehicle was engulfed in flames. There were no reported injuries. The vehicle was towed to a tow lot. The vehicle was previously taken to an independent mechanic, who said the engine was bad. The engine was previously replaced at 147,000 miles. The fire department was able to extinguish the fire. A police report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2024 KIA EV9- Arnold, MD
What component or system failed or malfunctioned, and is it available for inspection upon request? Tire Pressure Monitoring System (TPMS) failed to detect or warn of any tire pressure abnormality before or after the blowout. Following the blowout, the vehicle’s diagnostics screen displayed “All Systems OK” while the instrument cluster simultaneously showed a “Low Tire Pressure” warning. How was your safety or the safety of others put at risk? A tire blowout at 65 MPH on a highway created an immediate risk of loss of vehicle control, collision, or rollover. Two minor children were passengers in the vehicle at the time. The simultaneous TPMS failure provided no advance warning, eliminating any opportunity to safely reduce speed or pull over before the blowout occurred. The vehicle had been in my possession for approximately four hours at the time of the incident. Has the problem been reproduced or confirmed by a dealer or independent service center? UNKNOWN Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?UNKNOWN Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO
Source: NHTSA WEB SITE -
2024 KIA EV9- Arnold, MD
What component or system failed or malfunctioned, and is it available for inspection upon request? Two components failed simultaneously: (1) the rear passenger side tire experienced a catastrophic blowout while traveling at 65 MPH on the highway, and (2) the Tire Pressure Monitoring System (TPMS) failed to detect or warn of any tire pressure abnormality before or after the blowout. Following the blowout, the vehicle’s diagnostics screen displayed “All Systems OK” while the instrument cluster simultaneously showed a “Low Tire Pressure” warning — indicating a TPMS malfunction. The original blown tire has been retained and is available for inspection upon request. All four tires have since been replaced. How was your safety or the safety of others put at risk? A tire blowout at 65 MPH on a highway created an immediate risk, I briefly lost control of the vehicle as it became wobbly and unstable to steer, we were at at risk of collision, or rollover. Two minor children were passengers in the vehicle at the time. The simultaneous TPMS failure provided no advance warning, eliminating any opportunity to safely reduce speed or pull over before the blowout occurred. The vehicle had been in my possession for approximately two-three hours at the time of the incident. Has the problem been reproduced or confirmed by a dealer or independent service center? UNKNOWN Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? UNKNOWN Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps, messages, or symptoms appeared prior to the tire blowout. The TPMS provided zero advance warning. After the blowout had already occurred and the vehicle was stopped on the roadside, the instrument cluster displayed a “Low Tire Pressure” warning. However, simultaneously, the Vehicle Diagnostics screen displayed “All Systems OK” with a green check-mark.
Source: NHTSA WEB SITE -
2016 KIA SORENTO- Lock Haven, PA
Was in for service on recalls 2 weeks ago may 2026...dealer did not fix shift solenoid recall..stated bcu need replaced...driving may 28 26 without warning no lights anything lost power while driving and engine and or transmission failed..lost oil...metal shavings in dipstick oil.oil on skid plate cover..3.3L V6 2016 kia sorento LX was able to get off road without crashing
Source: NHTSA WEB SITE -
2012 KIA RIO- Vista, CA
The airbag warning light and the ABS warning light turned on simultaneously while driving. This is a severe safety hazard as both critical, life-saving safety features are currently compromised. I have already contacted Kia Customer Care regarding this issue, but I am filing this official complaint with the NHTSA to ensure a proper safety investigation is documented for this vehicle.
Source: NHTSA WEB SITE -
2025 KIA TELLURIDE- Queen Creek, AZ
Engine randomly shuts off when driving. The issues started 1 week after purchasing the vehicle. First occurrence happened when we were stopped. We pressed the gas pedal and the dash turned red, beeping, with the engine light, oil light, and battery light illuminated with a message reading “ENGINE OFF. Shift to P or N then start engine”. This happened multiple times after. The dealership had the vehicle for 1 week and couldn’t reproduce the issue and the car did not have any codes stored. 3 days after picking it up from the dealership, the engine shut off again but this time while driving and actively turning through a 4 lane intersection with my child in the car. The next occurrence happened the morning I was taking it back to the dealership. I was driving 40mph on a city street in the middle lane of 3 lane road when the engine suddenly shut off showing the same error and I had to quickly move to the shoulder to be able to stop and restart the engine. I then informed the dealership that this is a dangerous and very unsafe situation and the car needed towed back to the dealership. The engine shutting off while driving, is very dangerous. If it happened to me at 40mph, there’s a good chance it can happen at highway speeds. This can put many lives at risk having a stalled vehicle in the middle of the road that has to come to a complete stop to restart. This issue is reported by many Telluride owners on Reddit, and Facebook threads. This needs rectifying before it results in casualties.
Source: NHTSA WEB SITE