LAND ROVER Complaints

The contact owns a 2015 Land Rover Range Rover Sport. The contact stated that while driving approximately 10 MPH and making a right turn, there was an abnormal sound like a crack or pop coming from the front end of the vehicle. The contact stated that a week prior to the failure, there was a popping sound coming from the front end while driving and rolling over a depression in the road. The contact stated that there was no warning light illuminated; however, the vehicle sagged down on the driver's side front wheel. The contact stopped the vehicle and called a tow truck. The vehicle was towed to a dealer who diagnosed several issues unrelated to the recall and advised the contact that the main battery needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 25V514000 (Steering). The VIN was included in the recall. The manufacturer was informed of the failure and advised the contact that the failure was due to normal wear and tear. The failure mileage was approximately 91,000.

Powerconverter failure. Repair part unavailable Constant coolant leak (documented more than 4 repair attempts since purchase.

Good morning, Some time ago Land Rover Corporate made me aware of the recall about the suspension failure that can happen without warning, but to date there is no fix and apparently no parts to fix the problem so I am in need of guidance as to what to do, what recourse do I have should this fail as I am driving, etc? I do not have another vehicle to drive in the meantime and given the recall it makes me nervous as most of my driving is at highway speed as I work in multiple locations each day depending on project. What are my next steps to remedy?

The contact owns a 2022 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 25V454000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

I am submitting this complaint regarding a serious safety and operability issue involving my 2018 Land Rover Range Rover, which has rendered the vehicle inoperable and unsafe to drive. Within approximately four months of purchase, the vehicle experienced repeated mechanical failures, including persistent check engine warnings, limp mode activation, failed compression testing, fuel injector failures across all cylinders, exhaust and turbo-related faults, and a full diesel particulate filter (DPF). The vehicle currently will not perform as designed and is unsafe to operate. The vehicle was repeatedly brought to Jaguar Land Rover South Orlando for service. Despite assurances that diagnostics showed “no issues,” the vehicle rapidly deteriorated and ultimately became inoperable. While in the dealership’s custody, additional concerns arose, including unauthorized third-party access to my vehicle without my consent and delays in releasing the vehicle for towing. Additionally, when the vehicle was finally released, the battery was fully depleted despite the vehicle being in the dealership’s possession and not operated by me, raising further concerns about improper handling. The dealership has quoted repair costs exceeding $13,500 and has refused to assist, citing “as-is” sale status, despite the vehicle failing shortly after purchase and exhibiting severe engine-related defects. These failures pose a potential safety risk due to loss of power, limp mode activation, and inability to safely operate the vehicle. I am concerned that these issues may reflect a broader defect pattern in this model year. I am requesting that NHTSA document this complaint and evaluate whether these engine, fuel system, and emissions-related failures present a safety defect warranting further investigation.

The contact owns a 2017 Land Rover Range Rover Sport. The contact stated that while driving at an undisclosed speed, the vehicle started shaking while depressing the brake pedal. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering). The local dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was notified of the issue and confirmed the recall status. The failure mileage was approximately 68,000.

The contact owns a 2016 Land Rover Range Rover Sport. The contact stated that the rear passenger side door failed to close after repeated attempts to securely close the door. Upon investigation, the contact discovered Manufacturer Recall Number: N986 (Latches/Locks/Linkages) and NHTSA Campaign Number: 25V514000 (Steering); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue, and an appointment was scheduled for the recall repairs. The contact arrived for the appointment and was informed that parts were not yet available and was given the option to have the vehicle remain at the dealer until parts were available; however, the contact declined the offer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The vehicle was not repaired. The failure mileage was approximately 115,000.

DC/DC Converter went out and car had to be towed away. Part is on back order for several weeks.

DC DC converter failed while driving. Car shut down and rolled to a stop. Could jump start the car but would only work for 10 seconds or so to move it out of traffic. 1-2 month part delay.

The cars electrical system failed while driving on the highway. It first impacted the traction control, then ABS, then put the car into neutral while traveling at 70 mph the highway with no ability to put the car into drive. Fortunately I was able to coast into the breakdown lane before the car completely shut off and put itself in park. Had I not been able to get into the breakdown lane we would have been sitting stalled in the middle of the highway with no flashers p putting me, my wife and kids at significant risk of injury or death with cars and trucks going 70+ mph. The vehicle has been inspected by the dealer and I have been told it is a DC-to-DC converter that has failed and is the cause of the issue. The dealer informed me that this has been a recurring issue for these vehicles and that parts are on backorder due to the volume or orders. At the time of my call they indicated there is a "significant" number of orders nationally for this part. I was fortunate to have been able to get into the breakdown lane but this would have turned out very differently had I not been able to do that. I think others should be warned/aware of this issue.