LEXUS Complaints

Every car sold in America goes up to a speed that is illegal everywhere in America. Countless lives would be saved if cars were unable to go over 120 mph for example--a speed that no one can argue they should have a right to go, and no reasonable driver would ever approach

I bought vehicle on May 31, 2023. In October 2023, while I was driving, a warning came on saying system malfunction, to visit dealer. I left my car with Lexus Dealer on Friday, I didn't get my car back until the following Tuesday. Then it happened again on 11/28/23 again the warning light came back on indicating system malfunction, visit dealer, and received the car back on 12/4/23. My vehicle is only 4174 miles.

The contact owns a 2017 Lexus RX350. The contact stated that prior to starting the vehicle, there was an abnormal fuel odor on the exterior of the vehicle. The contact stated that when the vehicle was started, the odor was inside the vehicle. The contact stated while driving 40 MPH, the accelerator pedal was depressed; however, the vehicle failed to respond as needed. The contact stated that while taking the vehicle to the dealer and driving the vehicle into the dealer parking lot, the service representative noticed a trail of fuel coming from the vehicle. The contact and her three kids exited the vehicle. The vehicle was diagnosed with a failed fuel pressure sensor connection and leaking fuel line. The contact was informed that the fuel pump and fuel line needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 73,403.

The sunroof exploded while driving on a freeway. No rocks were involved, very loud explosion. Sun shade was closed, which prevented glass from getting inside car.

At the initiation of braking effort by pressing the pedal, there is a noise. This noise goes away completely beyond a point of compressing the brake pedal and even before complete braking. Lexus dealer said it was brake actuator. Repairing it is labor intense and costs $3800. However not a safety concern and can be driven. He did offer to do regular maintenance of topping off fluid, multi-point inspection, tire rotation package. I saw there were recalls and complaints about the same problem with other year's Lexus models. Can you investigate this and let us know if we can avail a recall fix for this? Thank you for your time. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

An AutoZone, Durlast brand brake master cylinder failed in less than one year. The piston in the master cylinder dislodged, preventing proper braking in at least two of the four disc brake calipers. The Duralast master cylinder has been retained for inspection. The safety of the driver, passengers, other motorists and pedestrians were placed at risk due to the malfunction of the shoddily manufactured brake component. Braking distance and stopping efficiency were adversely affected. The problem was confirmed by the automobile repair center. The manufacturer has, so far, failed to contact me about the defective brake component. No warning lamps or messages were associated with the master cylinder failure.

The contact owns a 2005 Lexus RX330. The contact stated while driving at approximately 45 MPH, the brake pedal was depressed but the vehicle was slow to respond. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the Duralast brake master cylinder was inoperable. The contact was informed that the piston in the brake master cylinder had become dislodged, causing the braking system to become less efficient. The mechanic replaced the part. The local dealer was not contacted. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 210,000.

The Lexus is equipped with a large screen which displays GPS and other Apps. The car has been programmed with a pop up advertisement which states "Experience Drive Connect" that is an additional paid subscription which I do not want. I can reach over and touch an icon that removes the pop up which only pops up again a short time later. According to Stevinson Lexus and Lexus for help site there is nothing they can do to remove the pop up. Here is the safety issue: My attention to driving has been comprised by having to look at the screen to remove the pop up which only pops up a short time later. This unnecessary advertisement is simply not wanted.

The automatic headlights are giving me issues and not wanting to come on and off properly along with the auto high beams

Hello, I'm currently in Ontario, Canada, and I've been experiencing an issue with my car. Specifically, the driver's door refuses to open when the temperature drops below freezing. This problem is consistently occurring, making it quite inconvenient as I'm unable to access the driver's side. It appears that the sensor freezes in such conditions, preventing the door from opening externally. Its been 5 days the temperature is below freezing and my driver side door will not open from outside door handle. Fortunately, it does open from the inside. This situation becomes particularly hazardous during strong winds when I have to open the door from the passenger side, risking the door swinging open unexpectedly. This could potentially lead to fatal consequences if the door collides with a passing vehicle or motorcycle. This issue is recorded by multiple dealers, its reported on Lexus forums and i have escalated it to Lexus of London. Canada. And Lexus USA too.