LEXUS Complaints

The contact owns a 2015 Lexus RC 350. The contact stated that after starting the vehicle, it ran for a short while before suddenly hesitating and stalling. All attempts to restart the vehicle failed. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number 20V012000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 110,000.

Which component or system experienced a failure or malfunction, and is it available for inspection upon request? The Pre-collagen system and emergency braking system failed. These components are available for inspection upon request at the dealership where the car has been undergoing manufacturer inspection since June 8th, 2023. How was safety compromised for you or others? While driving on the highway, the vehicle experienced Unintended Braking, causing it to swerve and spin across three lanes before crashing into the median, putting both my safety and the safety of others at risk. Has the issue been verified or confirmed by a dealer or an independent service center? The vehicle has been at the dealership for manufacturer inspection for 8 weeks, but there has been no response regarding the inspection results, thus the issue has not been confirmed yet. Has the vehicle or component undergone inspection by the manufacturer, police, insurance representatives, or other parties? Yes, the manufacturer has conducted an inspection of the vehicle. Were there any warning signs, messages, or symptoms of the problem before the failure, and when did they first manifest? No, there were no prior warning lamps, messages, or indications of any malfunction in the system before the accident. The issue first occurred at the time of the accident.

Sunroof Window cracked exploded while driving. There was nothing seen that hit it. Dealership and everybody found no sign of what caused it.

The contact owns a 2004 Lexus GX470. The contact stated that while driving approximately 50 MPH, the driver’s side seat heater was activated on the high setting. The contact stated that the following morning he noticed small blisters on his back; medical attention was needed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage 67,000.

Purchased a brand new Lexus RX 350h on April 28, 2023. Within 2-3 weeks, the vehicle started issuing alerts that parts of the ADAS were malfunctioning, and therefore the vehicle was disabling the entire ADAS. This warning would come on while driving, and even after clearing the warning, it would pop back up within seconds. Took the new car to the dealer over 4 weeks ago to have this addressed, and they still can't figure out how to replace the faulty part and reprogram the vehicle. This is a brand new car with only about 1,000 miles on it. The dealer has indicated that Lexus Corporate is seeing this issue with a bunch of their new 2023 cars, and Lexus doesn't have the new parts nor the manpower in place to address this issue.

The contact owns a 2019 Lexus RX350. The contact stated while driving 50 MPH, there was a delay during acceleration. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed; however, no cause for the failure was found. The failure recurred several times and the vehicle was diagnosed several times however, no cause for the failure was found. The manufacturer was contacted and stated that the vehicle was not under recall. The failure mileage was 17,500.

Lexus APP for Android and GPS Not working properly in my 2022 LEXUS RX350. I have immediately complained to my lexus dealer - Bobby Rahal Lexus and Lexus Corp in plano, tx as well. No use, I had paid a Huge sum and dealer also charged me several fees.

This is happening on the lexus is250 as while as the 350 the loose bolts could cause the VVT gear housing and sprocket to separate and result in the engine stopping while the vehicle is being driven, increasing the risk of a crash. Toyota is recalling certain model year 2007-2011 Lexus GS350 vehicles manufactured June 19, 2006, through July 12, 2011; and model year 2006-2011 Lexus IS350 vehicles manufactured May 27, 2005, through July 13, 2011; and model year 2010-2011 Lexus IS350c vehicles manufactured November 25, 2009, through July 19, 2011. These vehicles, equipped with the 2GR-FSE engine, use bolts to secure the housing and sprocket of the Variable-Valve Timing (VVT) system gear assembly. These bolts could become loose due to abnormal impacts generated within the gear assembly immediately after a cold start-up.

I own a 2010 Lexus HS250H. the problem exists that every warning light associated with the braking, traction, and anti lock system is on. Anti-Lock Braking System (ABS), Traction Control System (TRAC), and Vehicle Stability Control System (VSC) The dealer said it was a faulty Brake de booster and said it was checked in 2010 and was fine. And to fix the system they need to replace the brake de-booster at a charge of $3000. Apparently, it is not fine, and requested them to comply with the recall and change the debooster, and they said no. Are they libel for the recall fix? Running Sequence Number: 96610 Campaign Number: 13V235000 Make: LEXUS Model: HS Year: 2010 and Running Sequence Number: 68016 Campaign Number: 10V039000 Make: LEXUS Model: HS Year: 2010

Sometimes, the car's RPM goes up to 4 and stays there as the car is unable to shift into the next gear. So, the car is not really accelerating at times when this happens. I have to pull over and turn off the car and start it again and sometimes it works correctly and at other times it doesn't. I've started to get check engine lights from time to time that point to solenoid issues. This makes driving this car very dangerous as this issue happens randomly. Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)