LEXUS Complaints

AC drain was clogged/malfunctioned which resulted in constant condensation in footwell. The problem persisted which resulted in black mold in the carpet and footwell insulation beneath the carpet. Lexus service advisers insisted the ac drainage line was clogged by a spiderweb but the picture they took didn’t show any spiderweb. After researching many Lexus forums, it seems like a common problem and many other people were given the same excuse of a spiderweb clogging the drainage line that also resulted in mold. Lexus doesn’t seem to want to take responsibility for the problem and rather blame a spider. They estimated $10,000 to replace the carpet and fix the problem. Other people on forums were also quoted $8,000-$15,000 as well.

While driving in local conditions (traveling 20 mph) the brakes stopped working partially (about 90% of braking power was lost) and a message on the dash board show check vsc, after pulling aside it turning off the engine. I inspected the brakes in the engine and at the wheels for leaks. no leaks. upon restarting the car all was normal again.

Excessive oil consumption. I purchased the car January 7, 2021 and checked the oil on March 15, 2021 before a long trip and the oil didn't even register on the dipstick. I followed procedure before and up to checking the oil. I checked it when it was delivered and it was at the appropriate level.

The contact owns a 2017 Lexus ES350. The contact stated that while driving at 45 MPH, the contact stated that a beeping alert sounded to notify him that he was approaching another vehicle. As the contact attempted to depress the brake pedal, the brake pedal failed and the contact rear-ended the vehicle. The air bags deployed upon impact. The police and paramedics were called to the scene and the other driver was taken to the hospital; the driver's whereabouts were unknown. The contact did not sustain any injuries. A police report was filed. The vehicle was initially towed to an impound yard and was then towed by his insurance to assess the vehicle's damage. The manufacturer had yet to be notified of the failure. The failure mileage was approximately 55,000.

As I was traveling eastbound going 55MPH, a car pulled out in front of me from a parking lot and hit my car in the front passenger side. The impact caused my car to go over both eastbound lanes, the median, both westbound lanes, down a hill, and headfirst into a fence. All passenger side airbags deployed, but my driver airbag did not. The impact from the collision should have caused my airbag to go off, and then head first into the fence should have been a second reason for it to deploy. The airbag not going off could have avoided a concussion and severe neck and back trauma. There is an airbag recall on the year, make, and model of my car but my VIN does not show up as an impacted vehicle. This is being looked into currently by the vehicle manufacturer.

Someone hit from front left head on but the airbags did not deploy. Car was damaged the extent that it maybe totalled. I am working with ALSTATE Insurance at this time.

The contact owns a 2006 Lexus IS250. The contact stated while starting the vehicle, the air bag warning light activated. The contact had taken the vehicle to an independent mechanic, where it was diagnosed and determined that the air bag sensor on the driver's side needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 155,000.

I was attempting to stop at an intersection. I pressed the brake pedal and an error message came up on the info screen and the car failed to stop. I ended up crashing into the rear of the vehicle in front of me.

ABS Brake Actuator Brake Booster Pump & Bracket Is the component that is malfunctioning and it is under inspection now. Car not stopping correctly that’s is actually dangerous for everyone if driven not safe to drive by the way. Yes this problem was discovered at the lexus service center where these accusations where obtained. I was told there is a beeping noise and the brakes are hard to press down and triangular lights is on abs light is on from what I remember.

The contact owns a 2008 Lexus LS460. The contact stated that the vehicle would erroneously start without anyone being near the vehicle with the starter button not being pressed. The vehicle was taken to the local dealer who replaced the starter however, the failure persisted. The contact indicated that the starter had been replaced on four separate occasions for the same failure. In addition, while driving approximately 40 MPH, a message to "Turn Off Vehicle and Contact Dealer" was displayed and the brake pedal became difficult to depress causing the braking distance to be extended. The vehicle was taken to the local dealer who diagnosed that the brake actuator was faulty and needed to be replaced. The actuator was replaced and the failure was corrected. The manufacturer was not yet notified of the failure. The failure mileage was 94,000.