LINCOLN Complaints
View complaints related to LINCOLN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 LINCOLN MKX- Houston, TX
The ABS module has failed. Lincoln doesn't have one and they don't know when the will. Apparently (from what I gather from Lincoln Corporate) there is a plethora of these units that have failed. Why is this not a safety recall?
Source: NHTSA WEB SITE -
2016 LINCOLN MKC- west des moines, IA
Faulty rear camera system. When reversing the vehicle, the infotainment screen shows a turbulent gray static screen rather than a rear view of the vehicle. Extreme safety concern and hazard. Issue is recurring.
Source: NHTSA WEB SITE -
2019 LINCOLN NAVIGATOR- KINGWOOD, TX
My vehicle fits all criteria for CSP 21B10 and CSP 21N03. The vehicle has 75714 miles whereas 21N03 covers up to 79,999 on this vehicle. The cold start rattle is very bad and drivability due to cam phaser issues has caused the vehicle to be not drivable, at least not safely… this vehicle meets all criteria for the recall, and the issue (confirmed by dealer - at dealership now) is the cam phasers and this recall 21N03 is the repair and they are very surprised our VIN is not listed, citing all of these vehicles require cam phaser replacement to be operable. As this is a known issue with 2018-2020 navigators with the 3.5 this should be covered by the recall.
Source: NHTSA WEB SITE -
2007 LINCOLN MKX- Columbia City, IN
My 2007 Lincoln MKX had an SUA and within 10 feet totaled the front end when it was thrust into a cement building. This happened On [XXX] and the vehicle is available for inspection here in Ft. Wayne, Indiana. In 2010 Lincoln implemented an override device to the brake system knowing of the problem and there was no recall for vehicles prior to 2010. My safety was put at risk and that of others. If someone had been exiting the store or walking down the sidewalk they could have been killed. I am suffering with physical and mental problems as a result of this. Police report also states this was definitely a vehicle malfunction. There were no warning signs prior to the incident. Claim has been filed with the Office of General Council at Lincoln, but remains unresolved to date. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2019 LINCOLN NAUTILUS- Texarkana, TX
Swollen lug nuts!had to pay to get them replaced.is there any recall so i can get my money back?
Source: NHTSA WEB SITE -
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2018 LINCOLN MKC- Las Vegas, NV
I purchased the automobile on [XXX] with 44,175 miles. When the engine light came on recently, I took it to the Lincoln dealer here in Las Vegas, paid $205 for the computer to be assessed, and was told the problem was coolant leaking into the engine. They were not able to start any repairs at that time. I was not told what it would cost to repair or the time involved. I assumed it was an air conditioning problem. I drove it a few days and the engine light went off, only to come back on. I then took it to AAA ($177 for the diagnosis), reporting that cylinder 3 had coolant leaking. Tech found TSB 19-2172 TSB. 19-2172 is for current symptoms of misfire at start-up. It was suggested that I take it to the Lincoln dealer. While driving the car home on [XXX], the engine was missing, chugging. I was afraid it would stall. I am thankful it did not stall on the freeway and that I made it home safely. When I called the Lincoln dealer to make an appointment to take the car in for service, I was told it would take three or four weeks to get it repaired, that the engine would have to be replaced for $7,800 - $9,800, and that Lincoln Motor Company will not take any responsibility. He said there were two other vehicles in line with the same problem. Due to being afraid to drive it, I had the car towed by AAA on Monday, October 7, 2024, to the Lincoln dealer and was told the estimate to repair it would be $8,493. This is a coolant intrusion issue due to a faulty design in the engine block where the cooling channels will crack and leak coolant into the piston chambers. As gleaned from the Internet, this appears to have been an ongoing problem with this model. I've observed so far from the Internet that Lincoln Motor Company is not taking responsibility for this faulty design affecting many Lincoln owners. I am [XXX], and living on a fixed income. I had to rent a car and put up a $735 deposit. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2013 LINCOLN MKS- Austell, GA
The contact owns a 2013 Lincoln MKS. The contact received notification of NHTSA Campaign Number: 13V227000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool showed no open recall.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 LINCOLN MKS- Astoria, NY
The contact owns a 2012 Lincoln MKS. The contact stated while attempting to drive out of a parking space, the message "Power Assist Failure" was displayed, and the vehicle lost power steering functionality. The vehicle was towed to an independent mechanic, where it was determined that the Power Steering Control Module (PSCM) needed to be reprogrammed, and the steering rack needed to be replaced. The mechanic related the failure to Ford Campaign Number: 15N01. The vehicle was then taken to the dealer, where the same assessment was made. The dealer ordered the part for the repair; however, the manufacturer's warranty department denied the claim for the repair after several attempts. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 158,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 LINCOLN MKT- Pensacola, FL
While traveling out of state, the latch on the passenger’s side door would not latch. Doing a quick google search, we found that in 2015 and 2020a recall was issued for a broken pawl spring tab. We did not own the car in 2015 and never received a notice for 2020. Since the door was unable to latch, I had to physically hold door while my husband drove down the interstate. We contacted our local Lincoln dealership and scheduled an appointment to be inspected. We were advised that we would have to pay for the repairs and to contact Ford. Ford was contacted and advised that the extended warranty had expired and they were not responsible. We never received a recall notice. We have appt October 8 with Lincoln dealership to be repaired since you’re unable to drive car without door flying open.
Source: NHTSA WEB SITE -
2017 LINCOLN NAVIGATOR- Indianapolis, IN
Driving down freeway and vehicle suddenly downshifted and the wrench light came on along with the airbag light, the blind spot detection sensors indicated not working, and more. Had to stop car and restart. Happened several times. Found out it is a problem with the 6R80 Transmission lead frame which has a recall with Ford F-150s but not on Lincoln.
Source: NHTSA WEB SITE