LINCOLN Complaints

As I was traveling home from work, I noticed the car jerk slightly and immediately decelerate. The engine temperature gauge light came on the dash and the temperature gauge immediately moved to the “H” position on the dash. Due to the fact that I was in rush hour traffic on the highway, I was worried I wouldn’t have enough speed to get to the median. I turned on my hazards and coasted safely to the side of the road but was nearly ran over by other vehicles not realizing the issue I was having. I was unable to accelerate out of the way and at the mercy of other drivers being courteous and give me space to move. I turned the car off and looked under the hood locating the coolant reservoir. It appeared empty. I was able to get a ride to the nearest auto parts store and buy coolant. When I returned to my car, I emptied coolant into the reservoir and cranked the vehicle. Within a minute the gauge returned to normal temp and carefully got back in flow of traffic but stayed close to the emergency lane. Within a couple hundred yards of driving again, the lights and gauges indicated another overheating issue. At the next stop, I pulled into a gas station. And parked the car to have it towed. My mechanic informed me that the coolant was leaking from the coolant pump into my oil pan. Now the engine is flooded with a mixture of oil and coolant and I will need a new engine. He said this issue has been reported before but wasn’t sure what Ford/Lincoln may be doing about it. I’m lucky I didn’t have an engine fire or some sort of collision while driving along a highway during rush hour traffic.

The contact owns a 2018 Lincoln MKC. The contact stated that the check engine warning light was illuminated. The contact stated while starting the vehicle, there was a slight hesitation in the response of the vehicle. The vehicle had been taken to the dealer and was diagnosed and determined that the coolant level was low and that there was coolant intrusion into cylinder #3, causing a misfire. The contact was informed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not covered under recall or warranty. The manufacturer opened a case for the failure. The failure mileage was 50,000.

I took my 2017 Lincoln MKZ vehicle into my local Lincoln dealership on the morning of 8/13 due to check engine light which came on the previous week. The results of the diagnostic test that was performed which showed P0303 coolant leaking in cylinder #2 needs motor per tsb 22-2229 at a cost $7103.60 plus tax. My 2017 MKZ with 53k miles needs a new motor…how is this??? This issue is a result of a “known” defect in the motors of certain Lincoln and Ford vehicles where coolant seeping into the engine. I call the Lincoln Care/Customer Relations Center department to advise of my situation and the representative I spoke took my information Vin #, address, phone number and said she would call me back once she has looked in what resources or programs available that could possibly assist me with this very expensive repair. She calls me back and advises that because my vehicle is out of the warranty period there is no assistance or resources available to assist me. Now, if my vehicle was still under warranty I would be covered and I wouldn’t need assistance because it would be a covered repair. So, if this is the Lincoln Care /Customer Relations Center that “supposedly” have resources to assist customers in situations such as this, who are you assisting??? not the customer under warranty because they don’t need the assistance and obviously not the customer (myself) that need the assistance but can't get any. I have a long history with this company and I have invested a lot of money with this company to be told there is no assistance for a “known” defect issue which has now become my issue. Unbelievable that you all are treating customers in this manner. I will never support this company ever again after being a repeat customer and getting treated this way. I can only hope all of the other vehicle owners with this “known” defect that are having to pay for the repair does the same. I want my money back that I now have to pay out to get my vehicle repaired.

The Brake Pedal arm sticks out further than the brake pedal causing you press on the bar before the brake pedal or causing you to miss the brake pedal all together.

wheel bearing on driver's side front had to be replaced. It is not available for inspection. vehicle started making a loud woomp woomp noise near the wheel.My wheel could have seized while driving. The problem was confirmed and resolved by an independent service center. The vehicle was inspected by an independent service center There were NO warning lamps or messages prior to the failure. Symptom first appeared July 27, 2024.

THE DRIVER SIDE SECOND ROW WINDOW IS NOW GOING DOWN ALL BY ITSELF AND HAS HAPPENED 3 TIMES IN 5 DAYS. I CANT ROLL IT UP UNTIL I TURN OFF THE CAR AND TURN IT BACK ON.

THE PASSENGER SIDE SECOND ROW SEATBELT RETRACTOR PRETENSIONERS DEPLOY AND MY KIDS CAN’T LOOSEN THE SEATBELT TO PUT IT ON. WE HAVE TO THEN PUT OUT KIDS IN THE THIRD ROW OR MESS WITH IT FOR 10 minutes TO GET IT TO RELEASE.

I have taken my car into the dealer at least five times due to the blue backup camera issue, I have been told by the techs that the camera has been replaced however I am still having the issue on occasion. On the early morning of Feb 16, 2024 around 5:30am, As I was backing out of my driveway I actually backed into my husband and knocked him down, he was walking behind my car, Due to the blue backup camera I was unable to see him and none of the warning lamps or messages alerted me prior to impact.

The recall work was done on 10/27/2015. Ford Lincoln knows there is a problem with the power steering. They will not redo the work that needs to be done properly because of their faulty power steering module. They did not replace the module; they only made an adjustment to it. I almost had an accident because of the faulty power steering. When it went out it is almost impossible to turn the steering wheel. This problem could have created a serious accident with another vehicle, property or even a pedestrian. Anyone owning one of these vehicles could have the same serious problem. I am on limited income and cannot afford to have the problem repaired. I should not have to pay for the repair since Ford Lincoln knows it is a problem. What happened to me was when I was making a turn around a corner the power steering when out and I almost hit a car. I struggled to get it into a parking lot. The driver of the other car followed me in to curse me out. I told him what happened. He got in and checked it and saw it was not working properly. He was nice to offer to drive it to my home a short distance away. His wife followed us in his car. He was strong enough to turn the wheel. He told me to never drive it again that it was dangerous to drive. Ford should correct the problem since it is dangerous when it suddenly goes out.

The contact owns a 2010 Lincoln MKZ. The contact stated that on several occasions while driving at various speeds, several unknown warning lights illuminated. Additionally, on several occasions, while driving at various speeds, the brake pedal was depressed, and the brake pedal remained on the floorboard. The vehicle was taken to an independent mechanic where it was diagnosed that the ABS system needed to be replaced. The vehicle was not repaired. The vehicle was then taken to the dealer where it was determined that the ABS system and the HECU needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 80,000.