LINCOLN Complaints

The contact owns a 2024 Lincoln Nautilus. The contact stated while driving at an undisclosed speed, the brake pedal was depressed, and the contact heard a grinding sound coming from the vehicle. The vehicle was taken to the dealer. The contact was informed that there was no remedy available for the failure. The contact stated that the diagnostic test information was not provided. The vehicle was not repaired. The contact stated that the vehicle had been taken to the dealer twice due to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 300.

This car has had continued issues with gear shifting up and down. It was bright into a dealership last year to fix the recall issues, however, it seems to have made it worse. The acceleration suddenly drops when going up a hill and revs loudly, pushing the pedal nearly to the ground unexpectedly. It seems to get stuck between gears both up shifting and down. It's nearly caused accidents.

Started with a rough start in the morning. Check engine went on and took to Advanced Auto to have code checks: P0302 1/3 Stored Cylinder 2 Misfire Detected DTC Severity 2 of 3. Repair immediately if drivability issues are present. Threat to essential. I immediately went to our Ford Dealer who has been maintaining our vehicle. First thing they did was open the hood and told me to keep an eye open for the antifreeze level. He then told me that they have problems from 2017-2019 with these 2.0L Ecoboost engines - Coolant, white exhaust smoke and/or Illuminated MIL. He stated that they do not fix this engine, and provided me a 13 page report and wrote and estimate for $6,500 + tax to have the engine replaced. I have 60,000 miles on my 2017 Lincoln MKC. I drive 14 miles to work and back 3 times a week. I baby this car. This engine should not need to be replaced after 60,000. I bought the car in 2020. On December 19, 2019, Ford has technical service bulletin #19-2346 and it appears that do not disclose this to avoid fixing under their 6 year or 70,000 mile warranty. This is really unacceptable on Ford's part. Shame on Ford for not creating a recall for this engine failure. We customers should not have to pay for a newly designed engine after Ford knew that this engine was a failure. I am demanding Ford to look into this engine problem. This is unacceptable!!! I am requesting for Ford to pay for my newly redesigned engine. Bill Ford has a statement on Ford Motor Company's website: We see no conflict between business goals and social and environmental needs. I believe the distinction between a good company and a great one is this: A good company delivers excellent products and services. A great one delivers excellent products and services and strives to make the world a better place. Bill Ford Executive Chair, Ford Motor Company I DO NOT SEE THAT THIS IS AND EXCELLENT PRODUCT OR SERVICES PROVIDED BY THE FORD MOTOR CO.

When I am backing out of my garage, the emergency brake activates. And my information screen is black, the volume goes up and down, and sometimes it does not connect to my cell phone.

Rear hatch does not open. You can not manually open it from outside or inside. My wife had a flat on the highway and could not change her tire as she could not access it. The hatch as failed on the button on the dash, the remote key fob and the foot opener under bumper. This is so dangerous for safety to exit the car from inside and well as getting to spare tire.

the engine rattles and knocks with cold start. in reviewing online, this is a very common problem. The dealership told me their service lot is full of navigators needing to have CAM? replaced. The internet confirms mechanics frustrated with spending their entire day replacing the same parts. This issue is listed on your site, but it is not a recalled item. I would suggest auditing how many of these repairs Lincoln is actually doing. I was initially told the repair cost should range between $1,000-$2,500, but after my vehicle waiting over a month in their service lot, they told me the repair cost would be $4,500. To have an issue this common on a car that cost over $100k, seems like they should take more ownership.

The contact owns a 2011 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, there was a knocking sound coming from the front of the vehicle. The contact stated on another occasion while driving at an undisclosed speed, the engine overheated. The vehicle was taken to the dealer where it was diagnosed; however, the cause of the failure was not yet determined. The contact was informed that it might have been an axle leak. The contact then took the vehicle to an independent mechanic who in turn advised her to take the vehicle to a dealer. The contact had the vehicle towed to the dealer, where it was diagnosed with water pump failure. The contact was informed that the water pump needed to be replaced. The vehicle was being repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

The contact owns a 2013 Lincoln MKS. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact drove the vehicle to the shoulder of the road. The contact stated that the vehicle lost motive power. The vehicle was restarted and driven without further failure. Additionally, the contact stated that recently after the vehicle was started, the power steering assists failure warning light illuminated. The contact checked the power steering fluid level, and the level was sufficient. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact researched and discovered NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline) and 15V34000 (Steering); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The contact was informed that the repair was not included in the recalls. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 73,698.

At 120000 miles the #3 cylinder on my 2.3 AWD 2015 Lincoln MKC blew the rings, causing the dealer to require an engine replacement for $11,000. I have spoken to several others with same engine defect. A class action lawsuit is in the works. Engine fires and unsafe driving conditions is what I was told to expect.

Seatbelt pretensioner exploded while driving at 5mph with no collision (exploded for no reason). Caused immediate retraction of seatbelt which caused chest trauma and knocked the wind out of me. Loud explosion in confined space caused ringing ears. Given that I had no idea there were explosives in my vehicle, my military training led me to believe I had been shot. I stopped the vehicle, got out and began accessing myself for a gunshot entry wound. I did have the pretensioner warning light for some time, but had not had it repaired yet because there were no appointments available at my local dealer. I had previously contacted Lincoln customer service to tell them that I could not get an appointment and asked them for help. They offered no assistance other than to give me the names of other dealers. Had this incident happened at a high rate of speed, I am nearly certain that the immediate and unexpected shock and trauma would have caused an accident. These devices, along with Lincoln's inability to provide repair appointments (at least in my location) are a hazard to the public.