LINCOLN Complaints

The contact owns a 2017 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

2008 Lincoln MKZ AWD. Driver's door won't open from inside. Multiple Online mentions of this dangerous problem. Can't get out of vehicle in case of emergency.

In the ecoboost 2.0 models, The engine block has a failure point which Ford is aware of and coolant leaks into combustion chambers and causes misfires, constant loss of coolant, and possible total engine failure. The 1.5L engines were recalled for same exact issue. So far, Ford is unwilling to do anything about this potentially disastrous issue that affects thousands of ford/lincoln owners. Repair costs are over $9,000.

The driver side rear passenger door would not latch closed and had to be secured to drive to dealer through the use of a seat belt through the inside door handle. This occurred at approximately 79,000 miles. This repair was not covered by dealer. This was a latch and motor repair of $1,000, also caused an expense of an additional $550 to me of a rental car as dealer did not get a part for 6 days. Lincoln Concierge could care less, just awful customer relations from Ford/Lincoln.

The driver side passenger door handle failed and would not open from the outside. This occurred at approximately 75,003 miles. This repair was just outside my extended vehicle warranty.

The driver door would not latch closed all of a sudden, had to be secure to drive to dealer through the use of a seat belt through the inside door handle. This occurred at approximately 65,000 miles. This repair was within my extended vehicle warranty.

My power steering electric system doesn’t work, the steering gear motor may have detached from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds

Vehicle's AC continuously goes from coldest temperature to high heat on its own and cannot be turned off. You can hit the Max AC button and numbers will read 60 and work it's way up to "HIGH" heat within just a few seconds. This happens at any given moment and will not stop until it wants to. Cruise control turns off while driving and collision warning sensor comes on. Once this happens, you cannot set cruise control anymore. This too is something that works and malfunctions on its own. When driving, I have experienced the loud collision warning sound and flashing red light on dash, causing me to panic while driving. Problem has not been confirmed by a dealer or service center, nor has it been inspected by manufacturer. Warning lamps and flashing red dash lights and alarms sound. This issue has been ongoing since May 2023. All issues described take place every single day that I drive my car.

Vehicle turned off while driving. Luckily, I was driving in a parking lot when it happened, therefore, I was not at a high volume of speed. The issue has been confirmed by a dealer. No inspection by manufacturer or others has been conducted. No warning lamps or other messages were noted prior to failure. Issues have been ongoing for about 2 months now.

The contact owns a 2013 Lincoln MKS. The contact stated while driving at an undisclosed speed, the power steering warning light illuminated. The contact stated that the steering wheel was difficult to turn. The contact stated that the steering wheel failed to turn to the right or the left. The vehicle was driven to the residence. The contact's brother checked the power steering fluid level; however, the fluid level was sufficient. The contact researched and discovered NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included in the recall. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The contact was informed that the repair would not be covered under the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 103,000.