LINCOLN Complaints

Out lf nowhwere with 68,000 miles on my vehicle the transmission basically failed about 12 miles from my house. A wrench came on and by the time I made it home I could barelt make it up the driveway. For this mileage this is ridiculous and I have read online about many other people reporting the same issues.

The contact owns a 2009 Lincoln MKX. The contact stated while driving 45 MPH, there was an abnormal sound coming from the front passenger’s side of the vehicle. The contact stated that the engine power reduced message was displayed and the wrench warning light was illuminated. The contact pulled over to allow the engine to cool down. The contact removed the oil cap and stated that the engine oil looked like chocolate milk. The contact took the vehicle Precision Tune to get the oil changed and was informed there was a major coolant leak. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure and the contact was informed to call the NHTSA Hotline for assistance. The approximate failure mileage was 125,000.

Transmission just revs & does not shift gears when try to take off from traffic lights or merge on highway. Shifts gears aggressively at speeds of 30-40 mph. Herky jerky and causes whiplash Lincoln reports fixing issue but I don’t think they did Safety issue.

I received a recall in July 2023 recall (23v378). It has now been six months of parking my car outdoors. I have contacted the dealership 3 times to no avail about the repair. Last contact was on 1/24/2024 no returned phone call.

The brake booster on a 2017 Lincoln Navigator does not work properly, causing increased force to brake, a brake pedal that does all the way to the floor, and increased distance to come to a full stop. A recall was issued (22V-150/22S11) on the master cylinder and brake booster. The master cylinder was replaced in November 2022 (prior to my ownership) but not the brake booster. The brakes have been an issue since I purchased the car in January 2023. I tried several times to get the dealership to assist me but was never able to get the help that I needed. I recently took the car in to have the brakes addressed and now have to pay out of pocket to have the brake booster fixed. I was told that the warranty for a recall is only good for 12 months which I was never informed of at the time of the vehicle purchase.

The contact owns a 2020 Lincoln Navigator. The contact stated that while driving 50-55 MPH and depressing the accelerator pedal, the transmission shifted into neutral(N). The contact was able to veer to the side of the road. The contact turned off and restarted the vehicle. The contact was able to continue driving; however, the failure recurred while driving. The vehicle was taken to the dealer, where the contact was informed that the transmission fluid was 2-quarts low after driving 100 miles. The contact stated that the failure had been recurring more increasingly. The contact stated while driving 75 MPH and depressing the accelerator pedal, the engine revved, but the vehicle failed to respond and jerked. The contact stated that the vehicle also experienced hard shifts while attempting to shift into gear. The contact stated that the vehicle shifted into Neutral(N) while the gear shifter was in drive(D), and the vehicle started losing motive power. The contact stated that the transmission was making abnormal grinding sounds. The contact continued to drive to the dealer however, there was smoke coming from underneath the vehicle and the vehicle lost motive power at the dealer. The dealer diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and was considering buying back the vehicle. The failure mileage was approximately 45,600.

The contact owns a 2021 Lincoln Aviator. The contact received notification of NHTSA Campaign Number: 23V342000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the back-over camera displayed distorted images or failed to display an image. The failure mileage was 50,000. VIN tool confirms parts not available.

The contact owns a 2015 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was returned by the dealer to the manufacturer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2011 Lincoln MKS. The contact stated that while attempting to secure items into the trunk of the vehicle, the rear trunk door suddenly came down and struck the contact on the head. During the incident, the contact sustained a head contusion which did not require medical treatment. The contact indicated that the failure had occurred on multiple occasions. The cause of the failure was not determined. The local dealer and manufacturer were not contacted. The VIN was not available. The failure mileage was 100,000.

I brought my 2016 MKZ in for a Safety Recall on front brake hoses. I was told that the lug nuts were swollen and would have to be replaced and would cost ?? 166.27. Had to do it to have the brake hoses replaced. They were replaced with the same type of aluminum lug nuts. This defective type lug nut has been a problem for over 10 years yet nothing has been done to change it. Luckily I didn’t have a flat tire I couldn’t have changed.