LINCOLN Complaints

WHILE DRIVING 40 MPH, MY VEHICLE STALLED OUT, POWER WENT OUT, LIGHTS, POWER STEERING AND BRAKES. I HAD TO PULL TO THE SIDE OF THE ROAD AND PUT MY VEHICLE IN PARK TO RESTART IT. I WAS DRIVING IN A BUSY AREA AT NIGHT, NO HEADLIGHTS, VERY DIFFICULT TO CONTROL, MY CAR WAS SLOWING DOWN DUE TO NO POWER.

TAKATA RECALL NHTSA RECALL NUMBER 16V384, MANUFACTURER RECALL 16S26. RECALL DATE JUNE 1, 2016. CHECKED WEB SITE TODAY, OCT 16, 2017. RECALL STATUS; RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE. WE ARE ASKING WHEN THIS CAN BE COMPLETED. IS OUR VEHICLE SAFE TO OPERATE? PLEASE ADVISE, THANK YOU.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER FUTURE FORD LINCOLN OF CONCORD (2285 DIAMOND BLVD, CONCORD, CA 94520) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT WAS REFERRED TO THE MANUFACTURER AT 800-521-4140. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY VEHICLE SUDDENLY LOST POWER WHILE I WAS DRIVING ON HIGHWAY. I HAVE TO STOP VEHICLE ON SIDELINE OPEN THE DOOR AND START IT AGAIN FOR IT TO START. I DIDN'T RAN INTO THIS ISSUE FOR FEW DAYS BUT IT OCCURRED AGAIN TODAY IN MORNING WHILE I WAS DRIVING. THE ISSUE GET RESOLVED WHEN I STOP THE CAR AND START IT AGAIN AND THERE IS NO ERROR CODE OR ISSUES THAT I CAN USE TO DIAGNOSE AND GET THE ISSUE RESOLVED WITH CAR. SUDDEN LOSS OF POWER IN CAR IS TERRIFYING ON HIGHWAY

TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. UPON STARTING THE VEHICLE, THE REAR AIR SUSPENSION WAS ACTIVATED. THE REAR OF THE VEHICLE WAS AT A HIGHER HEIGHT AND WOULD NOT LOWER. AS A RESULT, THE VEHICLE BOUNCED WHILE DRIVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT CALLED CAPITAL FORD LINCOLN OF WILMINGTON (4222 OLEANDER DR, WILMINGTON, NC 28403 (910) 378-3858) AND RECEIVED SEVERAL RECOMMENDATIONS; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.

TL* THE CONTACT OWNS A 2013 LINCOLN MKS. AFTER STARTING THE VEHICLE AND PLACING THE VEHICLE IN DRIVE, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP ELECTRIC MODULE FAILED. WHILE ATTEMPTING TO HAVE THE VEHICLE REPAIRED, THE CONTACT WAS INFORMED BY KOONS SILVER SPRING FORD (3111 AUTOMOBILE BLVD, SILVER SPRING, MD 20904, (855) 765-9649) THAT THE PART HAD BEEN DISCONTINUED. THE CONTACT STATED THAT THE SUGGESTED REPLACEMENT PART WAS NOT COMPATIBLE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

DOOR AJAR SENSOR HAS STOPPED WORKING CORRECTLY. IT WORKS INTERMITTENTLY. WHEN IT DOES NOT WORK THE DOOR DOES NOT LOCK AUTOMATICALLY AND WHEN ELECTRIC DOOR LOCK ARE ACTIVATED, THE DOOR UNLOCKS.

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. WHILE THE DRIVER WAS ATTEMPTING TO OPEN THE FRONT DRIVER'S DOOR, THERE WERE FLAMES ON THE DOOR PANEL. THE DRIVER EXTINGUISHED THE FIRE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED. A FIRE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

I PURCHASED A 2013 LINCOLN MKX IN APRIL 2015; DEALER SAID THEY INSTALLED 4 NEW MICHELIN GREEN-X TIRES, LATITUDE TOUR 245/60 R18, DOT AP4A 005X, AND WAS TOLD THEY ARE RATED AT 90,000 MILES I RECENTLY FELT A VIBRATION WHILE DRIVING AT 55-60 MPH SO I CHECKED THE TIRES VISUALLY AND FOUND WHAT LOOKED LIKE LITTLE JIGSAW SHAPED PIECES OF TREAD THAT YOU COULD ACTUALLY LIFT WITH A TOUCH OF YOUR FINGER!! I CALLED THE DEALER WHERE I BOUGHT THE CAR (& TIRES) AND THEY SAID THEY WOULD TOW IT TO THEIR SERVICE FACILITY. I DECIDED TO DRIVE IT THERE, AND BY THE TIME I ARRIVED (ABOUT 40-45 MILES) ALL THOSE FLAPS OF RUBBER WERE GONE!! THEY HAD COME OFF AND LEFT GAPING HOLES WHERE THE TREAD USED TO BE, ALL OVER THE FRONT TIRES. THE SERVICE MANAGER SAID HE'D NEVER SEEN ANYTHING LIKE IT AND CALLED OTHER MECHANICS AND SERVICE PERSONNEL; THEY WERE ALL CURIOUS AS WELL. THE DEALERSHIP REPLACED ALL 4 TIRES WITH MORE MICHELINS, THEN MY SON TOLD ME THE TIRES ARE DEFECTIVE AND SHOULD BE RECALLED. IT DOESN'T SEEM THAT MICHELIN IS VERY CONCERNED ABOUT THEIR CUSTOMER'S SAFETY, AS THIS WEBSITE DOESN'T LIST MY TIRES AS BEING RECALLED. THE DEALERSHIP CHARGED ME ABOUT $1000 FOR THE NEW TIRES, BUT I'M VERY WORRIED THESE TIRES ARE ALSO DEFECTIVE!! I THINK MICHELIN OR THE DEALERSHIP SHOULD REPLACE THE TIRES FOR FREE, WITH SOMETHING ELSE THAT IS NOT DEFECTIVE! I WILL NEVER BUY MICHELIN TIRES AGAIN, NOR WILL I BUY ANOTHER VEHICLE FROM THIS DEALERSHIP.

TAKATA RECALL - WE WERE NOTIFIED MORE THAN 9 MONTHS AGO ABOUT THIS RECALL AND THEY STILL HAVE NOT GOTTEN THE PARTS TO REPLACE THIS. HOW SAFE ARE THESE AIRBAGS? WHY ARE THE CAR MANUFACTURERS STILL NOT REPLACING THEM? WE HAVE BEEN PATIENT BUT IF THIS IS A TRUE SAFETY ISSUE- HOW ARE THEY GETTING AWAY WITH NOT CORRECTING IT?