MAZDA Complaints

The car started to stall, hesitate and even stop completely for no apparent reason. The mechanic first recommended a new ECU/TCU which did not help the problem and in the course of duplicating the problem check engine light has come on for the transmission with problems shifting/sticking in a gear and not returning to first gear. My mechanic has stated that there is a known problem with Mazda3 transmission, and I should reach out to Mazda. They indicate there is no recall, but mechanic provided me TSB reference number 0500814 from a service bulletin. The car is a death trap and I have stalled while driving on the streets and freeway so obviously I can't drive the car. The car is still at the mechanics since parts cannot be found. Please help any way possible. Thank you.

I was in a parking lot and came to a stop and placed the car in reverse to back into a parking space. The back-up camera was on and I began to back into the parking space when the car suddenly lurched/jerked forward and accelerated on its own. The car jumped the parking lot median strip and I hit a tree head on. I had my seatbelt on and the airbag deployed. The car then reversed back off the median into the parking lot. I turned off the car. Insurance company will have it inspected. The vehicle is a total loss. I was injured with a large lower abdomen hematoma and airbag burns on arms, wrists, and chest as well as various bruising. I was fortunate to have not hit pedestrians who were walking in the lot or other vehicles that were parked in the lot. There were no warning lights, messages, sounds. The brake assist did not engage. It was frightening.

Purchasers of Mazda Vehicles are not being notified that tow eye bolts do not come with the vehicle. That is in some fine print somewhere in the owners manual which is as dense as an encyclopedia. When there is a need to be towed with a rope or strap it is impossible without damaging the vehicle. There are no accessible frame areas that can be reached to strap a hook, rope or strap to safely tow a vehicle without damaging it. Out in the desert in a wilderness area, I got stuck in some mud in a potentially dangerous situation, possibly life threatening. Finally, upon a miracle I was able to find someone with an electric wench but we were unable to attach it to the vehicle because THERE WAS NO TOW EYE HOOK where it was supposed to be. Mazda intentionally did not include it. It's equivalent to NOT providing a jack and socket to change a flat tire to a spare tire! I had to abandon the vehicle overnight and eventually had to tow it out of the mud using the rear frame and damaging the plastic bumper. This is bewilderingly negligent and UNSAFE and Dangerous! It is beyond the realm of common sense.

The drivers-side mirror experiencing a vibration at speeds greater than 40 miles an hour distorting the view, making it blurry, particularly at night. This problem has been inspected by the dealer and they say that there is currently no fix from Mazda. This ONLY occurs on the drivers-side and apparently is widespread on the trim for this car that has the folding mirrors. T This is a safety issue and Mazda should be required to implement a fix.

Airbag light indicator continuously flashes. Air bags have been serviced previously under prior recalls.

The driver side side view mirror vibrates on speeds more than 60mph hampering visibility and creating safety hazard. The passenger side mirror is fine.

Info Center Ghosting - upon startup, continually loops / reloads, disables backup camera, navigation, randomly scans and changes channels.

Emergency brake Calipers not working. Same problem as previous years recall. Calipers stuck.

The contact owns a 2016 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Component: Driver side mirror. Issue: When the vehicle is above 50 mph, the mirror vibrates and obscures driver's view, which could lead to death/serious injury. Passenger side mirror is steady. When: The issue happened since first day of vehicle ownership. But it was not reported to dealership until 3 weeks after delivery (i.e.Sep 12, 2023) Dealership Inspection: The dealership acknowledged the issue but nothing couldn't be done to remediate because manufacture doesn't have a solution.