MAZDA Complaints

The engine oil light came on several times on different days, saying that the engine oil level is low. But I had the car checked twice and there is nothing wrong the engine oil level.

On 7/30/23, I was driving home from church, and was driving on the freeway in the fast lane when my 2018 Mazda Cx-5, that was only 5 years old, with only over 33.2K miles on it, started to stall. Thankfully, it didn't come to a complete stop, but slowed down tremendously, and had at least 5 malfunctioning lights come on all at once. The car wouldn't go over 25 miles afterwards. I was very thankful to make it home safely, but this was very alarming, since I never had any issues with that car, and always kept it very well maintained. For a car that was only 5 years old and had only 33.2K miles on it, to experience such a drastic problem, is very confusing. It was very concerning that the car almost came to a complete stop unexpectedly without any warning ahead of time, especially while driving in the fast lane on a freeway. I also took pictures of the malfunctioning lights that came on right after the incident took place. I had the car towed into the dealer the next day, and they told me that it was unusual that my engine would do that. They said that it needed a tune up earlier than expected. I was told that the 3rd cylinder was misfiring, and also when the engine isn't working properly, everything else in the car would shut down. Now, why would a car that's been very well maintained, with only 33.2k miles on it need a tune-up? And I always kept up with the oil changes on time. I found out that there was an engine recall on these particular models, but I was told by Mazda that my VIN # did not qualify; however, what I experienced, did fit the description of the recall. I've since then, decided to trade in the car, because I was just too afraid to continue driving it after this experience. I am however, very upset that I had to give up a car that I invested a lot of money in and took very good care of, and only had 33.2k Miles on it.

While driving 65 mph,I lost power steering control then the electronics system shut down momentarily then it restarted itself and made to destination.Next morning, I tried to drive the car but the steering wasn't working. Later on that day ,I checked it again then it worked.

The dashboard adhesive migrates to the surface of the dashboard. Adhesive then sublimates and condenses on the windshield making a glaze on the windshield, making it extremely difficult to see the road in sunrise or sunset conditions. I've repeatedly cleaned the windshield with many different cleaners including acetone, but at best I am only able to improve visibility, not restore it. In the attached photo, the upper portion of photo illustrates the film of adhesive on the glass after it was wiped with a clean paper towel, creating a hazy appearance. The entire windshield was cleaned with acetone and heavy duty degreaser and window cleaner prior to the photo.

Driving on a major highway, when the engine overheating temperature light appeared on the instrument cluster. Seconds later it appeared and felt as if the engine would seize and come to an abrupt halt in the middle of a major highway. Thankfully I was able to quickly find a place with room to pull over, avoiding a potential collision. The engine coolant abruptly leaked/exited from the vehicle. I believe there is a service bulletin (No.- 01-002/23), but still no signs of a Recall being issued in reference to this safety concern.

My car's automatic emergency brake is deploying without warning, during driving, when there are no other cars in my forward proximity. I took it to the dealership to have it fixed, and on the drive home, it did it again. There is a recall for similar makes and models for this year, but my car has not been included.

The contact owns a 2021 Mazda CX-5. The contact stated that while driving at an undisclosed speed, the oil light illuminated. The contact stated he stopped at a local gas station and purchased a quart of oil and topped off the oil level. The vehicle was driven to the dealer. The contact stated that after servicing the vehicle, the dealer informed him that the manufacturer had denied the repair because the check engine light was not illuminated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 19,000.

The contact owns a 2010 Mazda Mazda3. The contact stated that the adhesive tape on the instrument panel was melt, making it difficult to see the instrument panel. The vehicle was taken to the dealer who stated that the instrument panel needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and made aware of failure. The contact was informed that an Extended Warranty for the failure had expired. The failure mileage was 105,000.

The infotainment screen has begun cracking and causing a ghost touch issue. This is distracting and dangerous.

Occasionally have sudden unintended acceleration. Went to dealer, no codes shown. Replaced battery and did throttle service. Happens 1 or 2 times a month generally within first 5 minutes of trip when attempting to stop. While braking , rpm's go to 3k and brakes barely hold car stopped, so I throw it in neutral to stop...rpms eventually go down to normal. It's obviously a very dangerous situation. Im going to make another appt with dealer again but not optimistic because no codes show and they will keep the car until it happens but that could take forever. Went to other mechanics for fresh eyes and opinions. Some feel that it could be a software issue controlling the throttle body and said thats an engineering thing and that no technician will be able to figure that out. I had gone on Reddit / Mazda CX5 and found one other person with what looked like the exact same issue.