MAZDA Complaints

I BOUGHT THE CAR LAST DECEMBER 2015, AND IT IS ALREADY BLINKING. I'M NOT REALLY EXACTLY SURE WHEN IT WAS ACTUALLY STARTED THIS PROBLEM AND I BELIEVED IT'S IN THE DRIVERS SIDE "AIR BAG" .

TL* THE CONTACT OWNS A 2007 MAZDA 5. WHEN THE CONTACT ATTEMPTED TO PARK THE VEHICLE, THE STEERING WHEEL SEIZED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE RECURRED. IN ADDITION, WHILE EXITING THE RAMP, THE VEHICLE ACCELERATED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.

INTERIOR DOME LIGHT STARTED FLICKERING, LOOKED UP TO SEE WHY, THROUGH THE REAR VIEW MIRROR FLAMES COULD BE SEEN. VEHICLE WAS IN MOTION AT HIGHWAY SPEED, APPROX. 65 MPH. CAR HAD 22,000 MILES ON IT.

HEADLIGHTS, LOW BEAM. I'VE HAD MY CX-5 TOURING SINCE I BOUGHT IT NEW IN JULY 2013. I ALWAYS NOTICED HOW THE HEADLIGHTS, WHEN TURNED ON, ARE VERY BRIGHT FOR A SPLIT SECOND, THEN INSTANTLY DIMS DOWN LOWER. THIS HAPPENED ALL THE TIME THE FIRST 2 YEARS DRIVING IT. I KNEW IT HAD THE LATEST TECHNOLOGY FOR ROAD ADAPTIVE HEADLIGHTS. SO I THOUGHT IT WAS THE WAY IT SHOULD WORK. ABOUT 2-3 MONTHS AGO, THEY STARTED TO COME ON, AND STAY BRIGHT CONSTANTLY, UNTIL I TURNED THEM OFF THEN ON AGAIN. NOW, THEY WOULD STAY BRIGHT FOR HOURS IF I DON'T TOUCH THE HEADLIGHT SWITCH. THEN WHEN I DO SWITCH THEM TO ANOTHER SETTING; THEY WOULD GO DIMMER AND STAY THERE. AFTER A FEW TIMES DOING THIS, I TOOK IT TO THE DEALER TO BE CHECKED OUT. AFTER A THOROUGH INSPECTION, THE MECHANIC REPORTED THAT THESE (FACTORY) HEADLAMPS ARE SUPPOSED TO TURN ON HIGH THEN LOW IN A SPLIT SECOND. THIS DOES NOT SOUND LOGICAL TO ME, ESPECIALLY SINCE I SPENT 15 YEARS WORKING IN THE AUTOMOTIVE INDUSTRY (FOR OEM SUPPLIERS, AND I ALSO WORKED DIRECTLY WITH FORD, CHRYSLER, MAZDA, OTHERS) FOR A FEW DIFFERENT MAJOR ELECTROMECHANICAL VEHICLE OEM COMPONENTS. UNLESS THERE IS SOMETHING I DON'T KNOW ABOUT THESE HEADLIGHTS, WHY WOULD THEY DO THIS SPLIT SECOND BRIGHT THEN DIM FOR THE FIRST COUPLE YEARS, AND SUDDENLY START STAYING BRIGHT FROM THE TIME I START THE CAR? THEY NOW (ERRATICALLY) STAY BRIGHT AS LONG AS I DON'T TOUCH THE SWITCH ARM. WHEN I DO, THEY COME ON BRIGHT FOR A SPLIT SECOND, THEN DIM DOWN. THIS CONDITION IS ERRATIC, PARKED, IN MOTION, IDLING ETC., I HAVE NOTICED ON POORLY LIT BACK ROADS, THAT THE HEADLIGHTS (WHEN "LOW" WERE NOT ADEQUATE TO SEE THE ROAD, AND IS A SERIOUS ROAD HAZARD. I OFTEN TURN ON THE HIGH BEAMS TO COMPENSATE FOR THE DIM HEADLIGHTS. I CAN SEND THE DEALER INSPECTION REPORT UPON REQUEST. THANK YOU. *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2005 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V345000, 15V382000, AND 15V869000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE, PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNED A 2012 MAZDA 6. WHILE DRIVING 50 MPH, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V114000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. THE VEHICLE WAS DESTROYED.

TL* THE CONTACT OWNS A 2006 MAZDA RX-8. THE CONTACT STATED THAT THE DASH BOARD ON THE PASSENGER SIDE OF THE VEHICLE WAS CRACKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V382000 (AIR BAG). THE CONTACT WAS CONCERNED FOR THEIR SAFETY DUE TO THE AIR BAG BEING EXPOSED AND THE AIR BAG MAY DEPLOY DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.

TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE TRACTION CONTROL AND THE ANTI LOCK BRAKE WARNING LIGHTS ILLUMINATED. THE CONTACT DISCONNECTED AND RECONNECTED THE BATTERY CABLE BUT THE LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.

THE DASHBOARD IS MELTING. IT IS WORSE ON THE DRIVER'S SIDE AND CONTINUES ACROSS THE WHOLE DASHBOARD. IT IS CAUSING A NOXIOUS FUMES AND A GLARE THAT AT TIMES GOES ACROSS THE LOWER PART OF THE WINDSHIELD. THE GLARE IS WORSE IN THE MORNING AS THE SUN RISES AND ON SUNNY DAYS. THE GLARE CHANGES AS YOU DRIVE AND MAKES THE ROAD APPEAR AS IF SOMETHING IS IN FRONT OF YOU ON THE ROAD. THE GLARE CAN BE FROM 5 INCHES DIRECTLY IN YOUR LINE OF SIGHT TO GOING ACROSS AT LEAST 2/3 OF YOUR VIEWING LINE THROUGH THE WINDSHIELD-CAUSING IT TO LOOK AS IF SOMEONE HAS THROWN SLICK OIL OR A SILVER SHEET OF METAL IN THE ROAD. HAVE SWERVED QUITE A FEW TIMES (DEPENDING ON THE DIRECTION I AM DRIVING), CAN'T SEE WHEN PEOPLE STEP OFF OF A CURB, AS THE GLARE COMES IN THE SOON AND CAN BE THERE FROM THE START OF YOUR DRIVE OR APPEAR OUT OF THE BLUE AS YOU CHANGE DIRECTIONS OR PARK. YOU CAN'T HELP TO RESPOND TO THE GLARE WHEN IT APPEARS-ESPECIALLY WHEN ON UNFAMILIAR ROADS. THE SMELL IS OF BURNING PLASTIC. I LIVE IN FLORIDA ANY DAY OVER 80 DEGREES IN THE SHADE OR WHEN PARKED DIRECTLY IN THE SUN CAUSES THE DASHBOARD TO EMIT A NOXIOUS SMELL, GET SOFT AND GOOEY. BUGS, INSECT DROPPINGS, DUST, AND LINT GET STUCK IN THE DASHBOARD AND CAUSE GLARE. I DRIVE AT LEAST 3 HOUR/DAY MINIMUM. THE SMELL CAUSES A HEADACHE/SORE THROAT/NAUSEA. I CAN'T PUT A VISOR TO BLOCK THE SUN-IT GETS STUCK IN THE MELTING DASH AND THE VISOR. WHEN YOU REMOVE THE VISOR IT SPLATTERS "GOO/PLASTIC" ONTO THE WINDSHIELD, WHICH CAN ONLY BE REMOVED WITH A RAZOR. RISKING GETTING THE HOT GOO ON YOUR HAND/ARM/FACE. YOU CANNOT WIPE AWAY ANY OF THE MELTING PART AS IT IS REALLY STICKY AND THE DASHBOARD ONLY CONTINUES TO MELT. I SELL REAL ESTATE AND NO LONGER TAKE CUSTOMERS INTO MY CAR NOT ALLOWING ME TO DO BUSINESS THE WAY MOST SALES PEOPLE DO, BECAUSE CLIENTS COMPLAIN OF THE SMELL/FEELING SICK.

THE CX-5 COMES EQUIPPED WITH A POWERED DRIVER SEAT ADJUSTMENT CONTROLS. AT 20,000 MILES, THE CAR STARTED SPONTANEOUSLY RECLINING, AFTER YOU TURN OFF THE ENGINE, STEP OUTSIDE, AND CLOSE THE DRIVER DOOR. WARNING: IT IS VERY POWERFUL MOTOR IN TERMS OF TORQUE, AND A HUMAN CANNOT PREVENT ITS DESCENT BY PUSHING BACK ON IT. THE SEAT CONTINUES TO RECLINE, AS THOUGH THE BUTTON IS DEPRESSED -- EVEN WHEN IT MAKES CONTACT WITH A SOLID OBJECT -- OR A PERSON. SMALL CHILDREN IN CAR SEATS DIRECTLY BEHIND THE DOOR WERE BRUISED AND TERRIFIED FOR DAYS AFTER THE INCIDENT (HAPPENED 2-3 TIMES BEFORE WE STOPPED USING IT). IT HAPPENS AFTER YOU TURN OFF ENGINE AND LEAVE THE CAR. NORMALLY, BUT NOT ALWAYS, QUICKLY JUMPING BACK INTO DRIVER SEAT AND PUSHING THE BUTTON TO THE OPPOSITE DIRECTION, WILL REVERSE THE SITUATION. HOWEVER, ON ONE OCCASION, THIS WOULD NOT WORK, AND UPON RETURNING TO THE CAR TO FIND THE SEAT IN THE FULLY RECLINED POSITION, I HAD TO DRIVE HOME THIS WAY. AGAIN, IT DOES NOT STOP RECLINING UPON SENSING THAT IT HAS MADE CONTACT WITH AN OBJECT (AS AN ELEVATOR MAY DO). THE EVENT HAPPENS WHILE THE VEHICLE IS STATIONARY, IN PARK, WITH THE ENGINE TURNED OFF, AND THE DOOR IS CLOSED. THERE ARE NO OBJECTS LODGED IN THE VICINITY OF THE CONTROLS, THAT MAY BE INADVERTENTLY DEPRESSING ON THEM. THE SHOCK OF THE DOOR BEING CLOSED, APPEARS TO BE TRIGGERING IT. NOTE, THERE IS NO SEAT MEMORY ON THIS MODEL, SO IT IS ALSO NOT A CASE OF THE SEAT PRESETS BEING ADJUSTED FOR A DIFFERENT DRIVER. WE DO NOT HAVE VIDEO OF THE EVENT, AS EACH TIME IT HAPPENED, WE WERE FOCUSED ON SAVING THE CHILDREN INSTEAD. A PHOTOGRAPH OF THE SEAT IN FULLY RECLINED POSITION CAN BE PROVIDED, BUT DOES NOT DOCUMENT OR PROVE HOW THE SEAT ARRIVED INTO THIS POSITION, UNFORTUNATELY.