MAZDA Complaints

TL* THE CONTACT OWNS A 2015 MAZDA 6. WHILE DRIVING 26 MPH, THE VEHICLE WAS INVOLVED IN A REAR END COLLISION. THE CONTACT STATED THE WARNING SYSTEM DID NOT ACTIVATE AND THE AUTOMATIC BRAKING FEATURE DID NOT ENGAGE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE APPROXIMATE FAILURE MILEAGE WAS 4,700.

TL* THE CONTACT OWNS A 2002 MAZDA PROTEGE. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE LUNGED FORWARD. THE VEHICLE THEN ACCELERATED UP A HILL AND SUDDENLY STOPPED. THE CONTACT HAD THE VEHICLE TOWED TO A TOW YARD. LATER, THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRAME WAS BENT AND THE FUEL AND BRAKE LINES WERE DESTROYED. THE VEHICLE WAS UNABLE TO BE REPAIRED AND WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. UPDATED 11/09/15*LJ

THE DASHBOARD OF MY 2010 MAZDA 6 , 2.5L MELTED, EMITTING A CHEMICAL SMELL AND LIQUIFYING THE DASHBOARD SURFACE CREATING A STICKY REFLECTIVE SURFACE THAT CAN BLIND THE DRIVER.

I HAVE NOTICED THAT MY DASHBOARD IS MELTING AND IS VERY GOOEY AND STICKY. IT IS NOW CREATING A VERY HAZARDOUS GLARE ON MY WINDSHIELD. THIS IS ONLY ON THE PASSENGER SIDE. IT IS ALSO EMITTING A VERY UNPLEASANT ODOR THAT I FEEL COULD BE TOXIC.I REALLY NEED TO KNOW WHAT CAN BE DONE BY THE MANUFACTURER TO FIX THIS PROBLEM BEFORE IT GETS WORSE OR MAY CAUSE SOMEONE DRIVING THIS VEHICLE TO CAUSE AN ACCIDENT DUE TO THE GLARE THAT IS NOW INTERFERING AND WE CANNOT GET A CLEAR VIEW OF WHAT'S IN FRONT OF US.

WAS DRIVING ON NEIGHBORHOOD ROAD, HEADING TOWARD A STATE HIGHWAY WHEN ALL OF THE SUDDEN A LARGE BOOM OCCURRED AND I LOST TOTAL CONTROL OF THE CAR AND WENT UP THE CURB AND ONTO THE SIDEWALK. I THOUGHT I'D BLOWN A TIRE BUT GOT OUT AND SAW THE ENTIRE WHEEL WAS DISCONNECTED - THE SUSPENSION RUINED. WOULD BE HAPPY TO SHARE PICTURES MECHANIC SAYS BALL JOINT, CV JOINT CAME COMPLETELY OFF AS WELL AS BRAKE FLUID ALL OVER. I READ ONLINE ABOUT SIMILAR ISSUES AND THAT NHTSA HAS AN OPEN INVESTIGATION UNDER NHTSA ACTION NUMBER: PE15022. CONSIDER THIS ANOTHER CASE! I'M THANKFUL THERE WERE NO PEOPLE THAT I SWERVED INTO WHEN LOSING CONTROL! THIS IS CLEARLY A SAFETY HAZARD- AY LEAST IN STATES WHERE SALT IS USED ON ROADS, LIKE HERE IN MN I EXPECT MAZDA TO TAKE RESPONSIBILITY AND PAY FOR THESE REPAIRS PLEASE CONTACT ME WITH ADDITIONAL INFO OR NEXT STEPS. THANK YOU! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2008 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V345000 (AIR BAGS) AND 15V382000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PARTS TO DO THE REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

EXCESSIVE FRONT BRAKE REPLACEMENT, LOSS OF BRAKING ABILITY ALMOST HIT TWO PEOPLE, DOES NOT STOP RIGHT AWAY WHEN BRAKES ARE PRESSED. TGE VEHICLE STARTED TO ROLL ON ITS OWN AND HIT MY NEIGHBORS PROPERTY AFTER VEING PARKED FOR DAYS.THESE ARE MAJOR SAFETY ISSUES THAT NEED TO BE LOOKED AT. I CAN NOT AFFORD A DIFFERENT VEHICLE RIGHT NOW SO I'M STUCK. I'M AFRAID EVERYDAY I DRIVE THE VEHICLE THAT MY KIDS AND I WILL CRASH DUE TO THESE SERIOUS ISSUES. I TOOK VEHICLE TO MECHANIC MULTIPLE TIMES AND THEY CAN NOT FIGURE OUT WHAT THE PROBLEM IS EITHER. AS I'M READING I SEE IT VERY WELL MAY BE A MANUFACTURING DEFECT WHICH THEN BECOMES A LIABILITY TO THE MANUFACTURER IF WE ARE HARMED DUE TO THESE BRAKING ISSUES.

AS I WAS TURNING RIGHT TO EXIT A PARKING LOT THERE WAS A LOUD NOISE FROM THE FRONT OF MY 2008 MAZDA CX-9 AND I WAS UNABLE TO MOVE THE STEERING WHEEL OR MOVE THE VEHICLE FORWARD. I EXITED THE VEHICLE TO SEE WHAT MAY HAVE CAUSED IT AND OBSERVED THAT MY FRONT DRIVER'S SIDE TIRE WAS MISALIGNED. UPON FURTHER INSPECTION I DISCOVERED METAL SHAVINGS AND A LARGE METAL OBJECT HANGING DOWN FROM THE BOTTOM OF THE VEHICLE, APPEARING TO BLOCK THE TIRE RIM. A TOW TRUCK WAS CALLED AND THE VEHICLE WAS TRANSPORTED TO A MECHANIC, WHERE THEY DETERMINED THE TWO LOWER BALL JOINTS WERE BROKEN AND NEEDED TO BE REPLACED.

OVER THE PAST FEW MONTHS I NOTICED THE PASSENGER SIDE DASHBOARD OF MY 2012 MAZDA 6 WAS BECOMING STICKY AND LOOKED AS IF IT WERE MELTING. IT ALSO BEGAN TO EMIT A SMELL AND CRACKS BEGAN TO DEVELOP WHILE BECOMING MORE REFLECTIVE THAN THE DRIVER'S SIDE WHICH REMAINS NORMAL. I BOUGHT THIS CAR USED IN GOOD CONDITION FROM A DEALERSHIP. AFTER NOTIFYING THE NEAREST MAZDA DEALERSHIP THEY STATED NO RECALLS HAD BEEN MADE AND MY BEST HOPES FOR A SOLUTION WAS TO HAVE THEM INSPECT AND PHOTOGRAPH THE CAR'S DASHBOARD AND HOPE THAT MAZDA MAY GIVE ME SOME CREDIT TOWARD REPLACING THE IT. THOUGH I WILL TAKE MY MAZDA 6 TO A DEALERSHIP FOR EVALUATION, I WAS UNSATISFIED WITH THIS RESPONSE AND LEARNED THERE IS A CLASS ACTION LAWSUIT DESCRIBING EXACTLY THE SAME PROBLEM MY MAZDA 6 IS EXPERIENCING WITH THE DASHBOARD. PLEASE LET ME KNOW WHAT MY OPTIONS ARE?

I WAS ON A FREEWAY OFF-RAMP AT APPROXIMATELY 50 MPH, WHEN LOUD GRINDING AND CRASHING NOISES CAME FROM UNDER THE HOOD. THE CAR THEN BECAME DIFFICULT TO STEER, AND WOULD NO LONGER PROPEL ITSELF. I COASTED INTO A DRIVEWAY NEAR THE BOTTOM OF THE OFF-RAMP. UPON INSPECTION, I DISCOVERED THAT THE TRANSMISSION "MOTOR MOUNT" HAD BROKEN. THE ENGINE APPARENTLY LUNGED FORWARD, SHEERING OFF BOLTS TO THE OTHER MOTOR MOUNTS, AND LANDED ON THE SUSPENSION, SEVERELY DAMAGING MANY FRONT-END PARTS. THE CAR WAS TOWED TO THE NEAREST MAZDA DEALERSHIP, WHOSE SERVICE DEPARTMENT CONFIRMED MY ASSESSMENT OF WHAT HAD OCCURRED. THE REPAIR ESTIMATE IS APPROXIMATELY $3,000. BEFORE THE INCIDENT, THE CAR WAS IN EXCELLENT CONDITION, HAVING BEEN WELL-MAINTAINED. (I HAVE SERVICE RECORDS.) I DISCOVERED THAT MAZDA HAD RECALLED A NUMBER OF MAZDA 3'S FOR MOTOR MOUNT PROBLEMS, BUT MY CAR WAS NOT AMONG THOSE RECALLED. WHILE THE CAR IS NO LONGER UNDER WARRANTY, THIS IS A VERY UNUSUAL TYPE OF FAILURE, WHICH, UNDER OTHER CIRCUMSTANCES, COULD HAVE CAUSED A SERIOUS COLLISION. I HAVE OWNED NUMEROUS CARS OVER THE YEARS, WITH FAR MORE MILES ON THEM, AND NEVER HAD A MOTOR MOUNT FAIL IN SUCH A CATASTROPHIC MANNER. THIS SEEMS LIKE A DESIGN/ENGINEERING FLAW.