MAZDA Complaints

DASH COVER MELTING IN HOT SUN. TURNS INTO A STICKY FILM AND REFLECT THE SUN AS YOU ARE DRIVING.

WHILE DRIVING UNDER TYPICAL CONDITIONS, NAVIGATING A TURN AT SPEED, A POPPING NOISE SOUNDED FROM THE BOTTOM OF THE DRIVER SIDE SEAT. SUBSEQUENTLY, THE DRIVER SIDE SEAT BEGAN TO WOBBLE, SEEMINGLY PIVOTING AT A POINT IN THE BACK, RIGHT AREA OF THE SEAT. FURTHER INSPECTION REVEALED THAT THE SEAT MOUNT BRACKET THAT SECURES THE SEAT TO THE FRAME OF THE VEHICLE HAD BROKEN AT THE WELD. SIMPLE ONLINE RESEARCH REVEALS THAT SEVERAL OTHER CONSUMERS HAVE EXPERIENCED SIMILAR ISSUES.

MY DASHBOARD HAS BEGUN TO MELT ALL THE WAY ACROSS. IT IS AWFUL. I FIND MYSELF HAVING TO TILT MY HEAD WHEN DRIVING AS IT CREATES A GLARE THAT IS DIFFICULT AND COULD BE A SAFETY HAZARD. IT IS REALLY HARD ON THE EYES AS WELL. I HAVE TRIED TO USE A SHIELD BUT THE SHIELD STICKS TO THE MELTING DASH AND THEN MAKES FOR AN ADDITIONAL MESS ON THE WINDSHIELD WHEN TRYING TO REMOVE BEFORE DRIVING. PLEASE DO SOMETHING. THANK YOU. THIS SHOULD BE PAID AT THE EXPENSE OF MAZDA. CARS HAVE BEEN DRIVING WITHOUT THIS ISSUE IN TEMPERATURES ALL OVER THE WORLD. THIS IS WRONG.

TL* THE CONTACT OWNS A 2009 MAZDA CX-9. WHILE DRIVING APPROXIMATELY 20 MPH, THERE WAS AN ABNORMAL NOISE, THE BALL JOINTS FAILED, AND THE VEHICLE SUDDENLY STOPPED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

NOTICED THE DASHBOARD ON THE PASSENGER WAS STARTING TO GET SHINY. I CHECKED AND FOUND THE SHINY AREA. I CHECK TO CLEAN IT AND FOUND IT STICKY. AS I TRIED TO CLEAN IT IT BEGAN TO SEPARATE AS IF IT WAS TAR. I AM CONCERNED ABOUT THE SAFETY OF THE PASSENGER IN REGARDS TO THE AIRBAG IS UNDER THIS DASH AND FOR THE DRIVER BEING BLINDED BY THE REFLECTION OF THE MELTING DASHBOARD AS IT IS SHINY. I CHECKED WITH MAZDA AND THE SAID THEY WERE NOT RESPONSIBLE FOR IT AND WOULD NOT COVER ANY COST TO FIX IT. MY VEHICLE IS A 2010 MAZDA 6. I FEEL THE MAZDA SHOULD COVER THIS BECAUSE THEY SOLD A CAR WITH DEFECTIVE MATERIALS THAT CAN COMPROMISE THE SAFETY OF THE VEHICLE.

MY 2011 MAZDA6 IS IN EXCELLENT CONDITION. HOWEVER, THE DASHBOARD ON THE PASSENGER SIDE HAS AND IS MELTING CAUSING A VERY BAD GLARE THAT OBSTRUCTS ONES VIEW. I'VE READ THERE'S BEEN MANY COMPLAINTS AND CLASS ACTION LAWSUITS. MAZDA NEEDS TO DO WHAT'S RIGHT FOR THEIR CONSUMERS AND PUT THEIR SAFETY FIRST! MY SON IS USING THIS CAR FOR COLLEGE AND JUST SENT ME PICTURES OF THE GLARE HE SEES. SOMETHING NEEDS TO BE DONE BEFORE LIVES ARE LOST.

TL* THE CONTACT OWNED A 2006 MAZDA 6. WHILE DRIVING APPROXIMATELY 40 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE AND CAUSED SIGNIFICANT DAMAGE TO THE FRONT END OF THE CONTACT'S VEHICLE. DURING THE CRASH, THE SEAT BELTS DID NOT SECURE THE DRIVER. THE AIR BAG DEPLOYMENT WAS DELAYED AND CAUSED THE DRIVER'S HEAD TO IMPACT THE STEERING WHEEL. THE DRIVER SUSTAINED SEVERE LACERATIONS TO THE UPPER LIP, DAMAGED TEETH, AND FACIAL CONTUSIONS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

I HAVE RECENTLY EXPERIENCED TROUBLE WITH MY BRAKES. IT HAS BEEN VERY DIFFICULT TO COME TO A COMPLETE STOP NO MATTER WHAT MY SPEED IS. IT FEELS LIKE I HAVE TO PUSH VERY HARD TO GET THE BRAKES TO ENGAGE. ALSO, I HEAR A HISSING NOISE, LIKE AIR COMING OUT OF THE TIRES WHEN PRESSING ON THE BRAKE PEDAL. NO WARNING LIGHTS HAVE COME ON. I TOOK THE CAR INTO JUST BRAKES LAST NIGHT AND AM WAITING FOR AN ASSESSMENT. THE MECHANIC SAID IT SOUNDED LIKE A PROBLEM WITH THE POWER BOOSTERS.

THIS IS THE THIRD COMPLAINT I HAVE FILED REGARDING THE MELTING DASHBOARD. I FORGOT TO MENTION IN THE PREVIOUS COMPLAINT THAT THE MELTING PASSENGER DASHBOARD IS ACTUALLY NOT A TRUE DASHBOARD, IT IS AN AIRBAG FOR THE FRONT PASSENGER. I HAVE REASON TO BELIEVE THAT THE MELTING, PERMANENT, EXTREMELY STIKY, SEMI LIQUID EXTERIOR OF THE AIRBAG WILL FAIL TO RUPTURE PROPERLY ALLOWING FOR NORMAL DEPLOYMENT OF THE AIRBAG. IT MAY RUPTURE TOO EASILY CAUSING DEPLOYMENT OF AIRBAG WITH EXCESSIVE FORCE, POSSIBLY BREAKING THE NECK OF A CHILD OR INJURING AN ADULT. IT COULD NOT RUPTURE COMPLETELY CAUSING A LAG IN THE TIME OF DEPLOYMENT AND MAY NOT INFLATE COMPLETELY. IT COULD ALSO POSSIBLY PREVENT DEPLOYMENT COMPLETELY. IN ADDITION TO CAUSING DEFECTS IN AIRBAG DEPLOYMENT BLINDNESS OR EYE INJURY AS WELL AS SKIN INJURY CAN OCCUR AT TIME OF AIRBAG DEPLOYMENT CAUSED BY AN EXPLOSION OF THE STIKY LIQUIDATED AIRBAG SURFACE SPRAYING INTO THE FACE, EYES, AND MOUTH OF PASSENGERS. THE LIQUIFYING AIRBAG SURFACE MIGHT ALSO LEAK INTO INTERNAL AIRBAG COMPONENTS CAUSING MALFUNCTION. REMER THAT WHEN SOMEONE REFERS TO THE PASSENGER SIDE DASHBOARD MELTING, IT IS ACTUALLY THE SURFACE OF THE FRONT PASSENGER AIRBAG. I AM A PROFESSIONAL CAREER AUTOMOBILE MECHANIC WITH OVER TEN YEARS EXPERIENCE. THIS IS A VERY DANGEROUS PROBLEM.

THE DASHBOARD ON THE PASSENGER SIDE OF THE 2010 MAZDA 6, 2.5L HAS MELTED FROM HIGH TEMPERATURE OF THE SOUTHERN PART OF THE UNITED STATES. THE SURFACE HAS BECOME VERY STICKY AND REFLECTIVE. THE STICKY MATERIAL HAS GOTTEN SMEARED ONTO THE WINDSHIELD AND IS NOT REMOVABLE, THE MORE YOU TRY TO WIPE IT AWAY SO THE READ CAN BE SEEN THE MORE IT SMEARS BLOCKING MORE AND MORE OF THE VIEW. WHEN THE SUN HITS THE WINDSHIELD THE SMEARS COMPLETELY BLOCK THE BEHIND VIEW AND THE LIGHT REFLECTS OFF OF THE DASH SURFACE, NOW A STICKY SMEARED LIQUID, IT REFLECTS INTO MY EYES WHILE DRIVING CAUSING TEMPORARY BLINDNESS TO THE POINT I HAVE TO SLOW DOWN AND BRAKE SOMETIMES PULLING OFF THE ROAD DUE TO LOST VISABILITY. NO CLEANERS OR CHEMICAL DETERGENTS WERE EVER USED TO CLEAN THE WINDSHIELD, THE DASH MELTED FROM NORMAL HOT SUMMER TEMPS. APPARENTLY MAZDA KNEW OF THIS PROBLEM AND FAILED TO DISCLOSE IT AT PURCHASE, IF THEY DID I WOULD NOT OF BOUGHT IT. IT COSTS 1,500.00 TO FIX AND MAZDA REFUSES TO PAY FOR THE REPAIR. ONCE THIS STICKY SUBSTANCE GETS ON THE WINDSHIELD IT IS PERMANENT. THIS IS A VERY DANGEROUS DEFECT AND I'M SURE WILL LEAD TO DEATHS.