MAZDA Complaints

TL* THE CONTACT OWNS A 2011 MAZDA 6. WHILE DRIVING APPROXIMATELY 55 MPH, THE HEADLIGHTS BECAME INOPERABLE. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000......UPDATED 02/10/16 *BF VEHICLE SOLD 2/24/18, UPDATED 3/22/18*JB

TL* THE CONTACT OWNS A 2012 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

HISSING SOUND WHEN APPLYING BRAKES, BRAKE FEELS STIFF. HAVE AN APPOINTMENT TOMORROW (THEY SAID IT SHOULD BE OK TO DRIVE UNTIL THEN), SAID IT WAS PROBABLY THE MASTER CYLINDER FAILING.

WHEN I BOUGHT MY MAZDA 3,, IT SEEMED LIKE A GREAT BUY MONTHS LATER THE DASH STARTED MELTING AWAY, I HAVE CALLED MAZDA AND THEY HAVE NEVER RETURNED MY CALLS OR FIXED THE PROBLEM. THIS CAN BE DANGEROUS AS ITS MELTING AND IS WELL OVER 100 DEGREES IN THE CAR, IF ONE OF MY NEPHEWS OR DAUGHTER WAS TO TOUCH IT, THEY COULD VERY WELL BE BURNED SERIOUSLY AS IT IS VERY STICKY AND GOOPY.

TL* THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 62 MPH, THE VEHICLE VEERED TO THE LEFT AND RIGHT INDEPENDENTLY. THE FAILURE ALSO OCCURRED WHILE DRIVING AT LOWER SPEEDS. THE FAILURE BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED THAT THE FRONT DRIVER'S AND PASSENGER'S SIDE LOWER BALLS JOINTS NEEDED TO BE REPLACED. IN ADDITION, BOTH FRONT PASSENGER AND DRIVER SIDE WHEEL BEARERS REQUIRED REPLACEMENT. THE FAILURE CAUSED SEVERE DAMAGE TO BOTH FRONT TIRES AND TWO SET OF TIRES WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,100.

I WAS DROPPING MY CHILDREN OFF TO DAYCARE TURNING INTO THE PARKING LOT AND GOING OVER A BUMP WHEN I HEARD A LOUD "POP" TOWARD THE FRONT OF THE CAR - THE CAR COMPLETELY STOPPED DEAD - I GOT OUT TO FIND THE FRONT RIGHT TIRE WAS COCKED HARD LEFT AND WAS OFF ITS CONTROL ARM - SOME FLUID WAS ALSO LEAKING OUT OF THE AXLE AREA. THIS HAPPENED THE MONDAY MORNING AFTER I RECEIVED THE RECALL NOTICE FROM MAZDA THIS PAST WEEKEND! I HAD THE FORM IN THE CAR TO CALL FOR SERVICE THIS WEEK. I HAVE CALLED THE SERVICE CENTER BUT THEY HAVE SAID THEY WILL NOT BE ABLE TO LOOK AT THE CAR UNTIL THURSDAY - NOW I WILL HAVE TOWING AND RENTAL EXPENSES CONNECTED WITH THIS DEFECT. FORTUNATELY NO ONE IN THE CAR WAS HURT OR THAT IT DIDN'T FAIL ON THE HIGHWAY!

I WAS DRIVING TO THE GAS STATION TO GET SOME TEA AND ON MY WAY BACK AS I WAS SHIFTING INTO 5TH GEAR I FELT A POP AND I FINALLY GOT IT INTO GEAR BUT I HAD TO SHIFT INTO NEUTRAL TO STOP I STARTED TO DEPRESS THE CLUTCH BECAUSE OF THE POP I FELT AND WITH EVERY PUSH IT LOST MORE AND MORE PRESSURE AND EVENTUALLY AFTER THE 4TH PUSH THERE WAS NO RESISTANCE AT ALL TWO PEOPLE HELPED PUSH ME TO THE SIDE OF THE ROAD AND I HAD TO DRIVE HOME BY SHUTTING OFF THE CAR AND SHIFTING INTO FIRST GEAR AND TURNING IT OVER AND PRESSING THE GAS PEDAL TO START IT AND WE HAD IT TOWED TO THE MECHANIC AND HE SAID THAT A BOLT CAME LOOSE AND FELL INTO THE SLAVE CYLINDER DAMAGING IT WHICH CAUSED ALL MY CLUTCH FLUID TO LEAK OUT AND THESE CARS ARE KNOWN TO CAUSE SOME BOLTS TO VIBRATE OUT AND THIS PROBLEM COULD SIMPLY BE FIXED WITH A LITTLE LOCTITE THREAD LOCKER AND THAT WOULD HAVE SAVED OVER 1,000 DOLLARS IN REPAIRS IF I DIDN'T HAVE GREEN LIGHTS ALL THE WAY HOME THERE COULD HAVE BEEN AN ACCIDENT.

WHEN I BOUGHT THE CAR I NOTED WITH THE DEALERSHIP THAT THE FRONT, WHEELS WHERE SQUEALING AND SKIRTING AS YOU TURN THE CORNER AT LOW SPEED, THEY SEEM TO WEAR QUICKLY AS WELL SINCE I'VE OWNED THE VEHICLE (2012) AND HAVE HAD THEM REPLACED TWICE AND REALIGNED, ALSO THE FOLLOWING YEAR AFTER PURCHASING THE CAR, WHEN IT SNOWED FREQUENTLY, THE ABS LIGHT STAYED ON CONSTANTLY AND SEEMED TO FEEL REALLY GRITTY WHILE PUMPING THE BREAKS IN THE SNOW, CAUSING THE CAR NOT TO BREAK EVEN AT LOW SPEEDS, THERE IS A RATTLING EVERY ONCE IN A WHILE THAT BECAME ASSOCIATED AFTER THE ABS LIGHT CAME ON, WHICH IS ON TO THIS DAY ALONG WITH THE TCS LIGHT, THE TRANSFER CASE FAILED AND ALMOST CAUSED A TERRIBLE ACCIDENT IN 2014 AS IT BEGAN TO WHINE AND EVENTUALLY LOCKED UP ON ME AS I DROVE TO WORK, THE MECHANIC REPLACED BOTH FRONT WHEEL BEARINGS THINKING THAT IT WAS ALSO A PROBLEM BUT WHEN I TOWED IT BACK TO THEM HE CONFIRMED THAT IT WAS THE TRANSFER CASE, HE REPAIRED IT THIS YEAR BUT MAZDA SAYS ITS LEAKING AGAIN AND IT SMELLS LIKE OIL. MY CAR ONLY HAS A LITTLE OVER 80K MILES AND I'VE RESEARCHED COMPLAINTS ON THE TRANSFER CASE AND MANY PEOPLE SEEM TO HAVE THE SAME PROBLEM, THIS IS VERY DANGEROUS AND NEEDS TO BE ADDRESSED ASAP. THESE THREE ISSUES MAY BE RELATED TO EACH OTHER IF SOMEONE REALLY TOOK THE TIME TO INVESTIGATE. NO WAY A CAR SHOULD HAVE CONCERNS LIKE THIS CONSISTENTLY UNDER 80K MILES. I WORK ONLY 18 MINUTES FROM MY JOB AND DO NOT TRAVEL THAT MUCH TO WEAR THIS VEHICLE.

AUTOMOBILE WAS ALMOST BRAND NEW, DIDN'T EVEN HAVE LICENSE PLATES ON IT YET, WHEN I PROCEEDED TO BACK OUT OF A PARKING SPOT. THE VEHICLE BACKED OUT BUT WOULD NOT GO FORWARD IN DRIVE. IT FINALLY LURCHED INTO DRIVE AFTER GIVING IT MORE GAS AND REVVING THE ENGINE. I TURNED THE VEHICLE OFF AND RESTARTED IT, AGAIN SAME ISSUE. WOULD NOT MOVE FORWARD IN DRIVE, EVEN IN MANUAL SHIFT MODE. HAD VEHICLE TOWED. MAZDA STATED THEY ARE REPLACING THE ENTIRE TRANSMISSION. I AM REPORTING IN CASE THEIR ARE OTHERS HAVING THIS ISSUE. VERY THANKFUL IT HAPPENED IN A PARKING LOT AND NOT WHEN I WAS TRYING TO PULL OUT INTO TRAFFIC.

PASSENGER SIDE OF DASHBOARD IS MELTING, THERES ALSO A GLARE AND IS STICKY TO THE TOUCH. NOTICED IT STARTING ABOUT A YEAR AGO, DEALSHIP SAID NOT TO WORRY. NOW HALF OF THE DASHBOARD IS STICKY AND MELTING.