MAZDA Complaints

CAR OF 3YR 8MTH < 40K MI. BRAKE NOT EFFECTIVE, FADE VERY QUICKLY, ATTEMPT TO LIFT AND REAPPLY BRAKE MAKES THING WORSE. HARDER TO BRAKE. HEAR HISSING NOISE, SIMILAR TO COMPLAINED BY OTHERS HERE. MAZDA NEEDS TO RECALL BEFORE SOMEONE GETS KILLED.

A VERY FRIGHTENING INCIDENT OCCURRED SATURDAY AUGUST 29, 2015 APPROX 6:45 P.M. AFTER A ROUND TRIP TRAVEL ON THE HIGHWAY FOR APPROX 80 MILES. I DROVE JUST OVER A MILE OFF THE HIGHWAY EXIT, CAME TO A STOP SIGN LIGHT THEN PROCEEDED WITH A RIGHT TURN. SUDDENLY WITHOUT ANY PREVIOUS WARNING THE CAR MADE A JERKING/SKIDDING TYPE MOVEMENT, SOMETHING SEEMED TO DROP OUT OF THE FRONT END AND THE CAR CAME ABRUPTLY TO A STOP. SEVERAL PEOPLE PULLED OVER TO SEE IF I AND MY ONE MONTH OLD GRANDDAUGHTER WERE OK AS I WAS AT A VERY BUSY INTERSECTION. A BYSTANDER TOLD ME THAT THE DRIVERS FRONT TIRE WAS FACING OUT TO THE LEFT OF THE VEHICLE AND THERE WAS CONSIDERABLE DAMAGE UNDER THE CAR AS WELL. IT IS MY UNDERSTANDING THAT THE BALL JOINT SEPARATED, THE SHAFT OR AXLE MAY HAVE BROKEN, AND THERE MAY BE OTHER SEVERE DAMAGE AS THERE WAS ALSO OIL ON THE ROAD. MY TIRE WAS AS MENTIONED. IT IS ALSO NOTED THAT I AM UNABLE TO COMPLETELY OPEN MY DRIVERS DOOR DOOR NOW POSSIBLY DUE TO BODY MISALIGNMENT NOW. I HAVE PICTURES OF ANY VISIBLE DAMAGE TO THE CAR. I AM APPALLED AFTER RESEARCHING THIS PROBLEM THAT MAZDA WILL BE CONDUCTING A RECALL IN SEPTEMBER BUT HAS YET TO SEND OUT NOTICES TO CUSTOMERS. IN FACT A SECOND NOTICE WILL EVENTUALLY COME OUT WHEN PARTS ARE AVAILABLE. HAD I NOT JUST COME OFF THE HIGHWAY MY CAR WOULD HAVE DEFINITELY FLIPPED OVER AND MY GRANDDAUGHTER AND I WOULD HAVE BEEN KILLED. THIS IS 1000% UNACCEPTABLE. I WANT ACTION NOW. I DON'T KNOW WHAT THE EXTENT OF DAMAGE IS TO THE CAR, NOR DO I WANT THE CAR REPAIRED, INSTEAD I WANT MAZDA TO REPLACE IT! NOT ONLY I HAVE EXPERIENCED MUCH ANXIETY FROM THIS I AM ALSO INCURRING TOW CHARGES, STORAGE CHARGES AND RENTAL CAR CHARGES. I WAS ADVISED TO HAVE AN INDEPENDENT MECHANIC LOOK AT THE VEHICLE BEFORE SENDING TO MAZDA BUT THAT WOULD ENTAIL ANOTHER TOW CHARGE AND MECHANIC FEE. NONE OF WHICH I CAN AFFORD. MAZDA MUST TAKE IMMEDIATE ACTION.

MY DASHBOARD IS MELTING CREATING A GLARE ON MY WINDSHIELD WHILE DRIVING. IT STARTED JUST AS A SMALL AREA IT HAS NOW GROWN OVER THE PAST FEW YEARS GETTING STICKY RESIDUE EVERYWHERE MAKING IT HARD TO CLEAN. WHY SHOULD ANYONE HAVE TO PAY TO GET A NEW DASHBOARD OR EVEN HAVE TO GET A DASH PAD?! THIS NEEDS TO BE RECALLED FOR FREE.

MY BATTERY CHARGING MALFUNCTION LIGHT BEGAN TO COME ON INTERMITTENTLY TWO DAYS AGO. TODAY, THE POWER STEERING HAS BEGUN TO GO OUT WHILE DRIVING AT LOW SPEEDS (SO FAR) HAD THE NHTSA CAMPAIGN NUMBER: 14V282000 (STEERING) PERFORMED LESS THAN 2 MONTHS AGO AND AM WONDERING IF THEY ARE LINKED SOMEHOW. WILL BE TAKING MY VEHICLE TO THE DEALER FOR DIAGNOSIS ASAP.

I RECENTLY PURCHASED THIS CAR WITH ONLY 44,000 MILES ON IT. I RECEIVED THE COMPLETE SERVICE RECORD, AND IT HAD BEEN MAINTAINED THROUGH THE DEALERSHIP AND THROUGH A PRIVATE GARAGE AND BODY SHOP ON A REGULAR BASIS AND THOROUGHLY INSPECTED ON EVERY SERVICE AND BEFORE I BOUGHT IT. NO MENTION HAD EVER BEEN MADE OF RUST IN THE FRONT FRAME RAILS. I PULLED THE FRONT WHEELS TO CLEAN UP RUST AND ALL CONNECTIONS AND FOUND PATCHES OF RUST ON BOTH FRAME RAILS BETWEEN THE SWAY BAR BRACKET AND STRUT BRACKETS. I CAN PUNCH A SCREWDRIVER THROUGH THE RUST ON THE DRIVER'S SIDE. I LOOKED INSIDE HOLES AND SAW RUST INSIDE THE FRAME RAILS. I FOUND MANY ONLINE COMPLAINTS CONCERNING SIMILAR RUST ON NB MODELS 1999-2005. THIS RUST WILL WEAKEN THE FRAME RAILS AND COULD CAUSE THEM TO BREAK DURING A FRONT END COLLISION, THUS COMPROMISING CRUMPLE ZONES. IT WILL ALSO COMPROMISE THE BRACKETS HOLDING SWAY BARS, STRUTS, AND OTHER VITAL SUSPENSION COMPONENTS. THIS COULD CAUSE A LOSS OF STEERING CONTROL. THE RUST BEGINS INSIDE FRAME RAILS SO CAN'T BE SEEN IN EARLY PHASES--UNTIL IT APPEARS ON OUTSIDE OF RAILS. SEEMS CLEAR THAT MAZDA KNOWS OF THESE PROBLEMS SINCE IT REDESIGNED THE FRAME IN 2006 AND SELLS REPAIR PARTS THAT DON'T INVOLVE THIN SANDWICHED SHEETS OF METAL WITH MATERIALS IN BETWEEN THAT HOLD MOISTURE, ROAD SALT, AND OTHER CONTAMINANTS. NUMEROUS HOLES IN THE FRAME RAILS ALSO SEEM TO TAKE IN WATER AND CONTAMINANTS. MIATAS ARE MADE TO PERFORM ON CURVES AND HAVE STIFF SUSPENSION, SO A LOT OF STRESS COMES ON THE FRAME AND BRACKETS. I AM NOW AFRAID TO DRIVE MY MIATA LIKE A SPORTS CAR SINCE THAT WILL CAUSE FURTHER FRAME CRACKING. FROM WHAT I'VE SEEN ONLINE, REPAIRS ARE COMPLEX AND EXPENSIVE. DON'T KNOW WHY THIS SAFETY ISSUE HAS NOT BEEN THE SUBJECT OF INVESTIGATIONS AND RECALLS. THE PROBLEMS SEEM TO RESULT FROM POOR QUALITY FRAME MATERIALS AND INADEQUATE ENGINEERING DESIGN.

ON FEBRUARY 15, 2015. I WAS INVOLVED IN A MINOR CAR ACCIDENT WITH MY GIRLFRIEND. MY LEFT REAR DOOR WAS HIT BUT THE AIR BAGS DID NOT DEPLOYED. I THOUGH NOTHING OF IT BECAUSE I THOUGH THE IMPACT NEEDED TO BE HARDER. THIS WAS MY FIRST CAR ACCIDENT. TODAY ON SEPTEMBER 5, 2015 AROUND 2:20PM, I WAS INVOLVED IN ANOTHER CAR ACCIDENT WITH MY GIRLFRIEND. I WAS AT A COMPLETE STOP WAITING FOR SOME VEHICLES TO TURN. 5 SECONDS LATER, I WAS HIT FROM THE BACK. THE IMPACT WAS VERY HARD SENDING MY GIRLFRIEND AND I TO THE HOSPITAL. I HAD THE SAME RESORT WITH THE AIR BAGS NOT DEPLOYING. LUCKY FOR ME, I ALWAYS WEAR MY SEATBELT BECAUSE IF I HAVE NOT. I WOULD OF BEEN MORE SERIOUSLY HURT OR DEAD.

ON FEBRUARY 23, 2015, I PURCHASED A NEW 2014 MAZDA 3 S GRAND TOURING SEDAN WITH TECHNICAL PACKAGE, VIN # [XXX]. THE VEHICLE CURRENT MILEAGE IS 5,470. SINCE PURCHASE, THIS CAR HAS HAD A STALLING PROBLEM THAT IS INTERMITTENT, UNPREDICTABLE, AND NOT REPRODUCIBLE ON DEMAND. STALLING MEANS IT DOES NOT RESPOND TO NORMAL PRESSURE ON THE ACCELERATOR, AND LITERALLY COASTS FOR A PERIOD OF TIME. THIS TIME MAY VARY FROM 2 TO 10 SECONDS IN A GIVEN INSTANCE. DURING THIS TIME THE MOTOR IS RUNNING, THERE IS NO CHECK ENGINE LIGHT, AND NO CODES ARE THROWN. I HAVE LEARNED THAT QUICKLY REPEATED PRESSING OF THE ACCELERATOR MAY HELP TERMINATE THE STALLING. COMMON FACTORS WHEN STALLING OCCURS SEEM TO BE WHEN THE ENGINE IS WARM. THE CAR HAS BEEN DRIVEN FOR A WHILE, AND THEN THE CAR HAS BEEN PARKED FOR A SHORT TIME, RESTARTED, AND MOVED BACK TO TRAFFIC FOLLOWED BY A 90 DEGREE RIGHT OR LEFT TURN OR CAR IS DRIVING NORMAL ROUTE THEN STOPS FOR A STOP LIGHT/STOP SIGN OR TRAFFIC, FOLLOWED BY A 90 DEGREE RIGHT OR LEFT TURN. IN BOTH THESE SCENARIOS, THERE IS A SHARP TURN. THE CAR WILL JUST FINISH THE TURN AND THEN STALL WHEN THE ACCELERATOR PEDAL IS PRESSED. IT SHOULD GO WITHOUT SAYING THAT IF THIS PROBLEM OCCURS AT THE WRONG TIME, IT COULD BE A MAJOR SAFETY HAZARD TO LIFE AND PROPERTY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I AM HAVING VARIOUS ISSUES WITH MY MAZDA 6. FIRST, I HAVE HAD THE CAR 4 YEARS AND HAVE REPLACED THE HEADLIGHTS 4 TIMES. I WAS TOLD BY THE DEALER IT WAS NORMAL. MY MAJOR ISSUE IS THE AIR BAG LIGHT. HAD A PROBLEM BACK IN JULY WITH THE LIGHT FLASHING. DEALER DETERMINED IT WAS THE PAD SENSOR AND I HAD IT REPLACED. NOW THE AIR BAG LIGHT IS FLASHING AGAIN AND DEALER NOW THINKS IT IS THE SRS CONTROL MODULE. THE PAD SENSOR WAS $200.00 AND THIS SENSOR IS OVER $500.00. I AM NOT SURE WHY AIR BAG COMPONENTS WOULD NEED TO BE REPLACED AFTER 4 YEARS. THEY ARE NOT A WEAR ITEM. THE CAR HAS NEVER BEEN IN AN ACCIDENT.

TL* THE CONTACT OWNS A 2004 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V345000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY DASHBOARD PANEL ON THE PASSENGER SIDE HAVE SIGNS OF MELTING, I HAVEN'T SPILL ANYTHING ON THE CAR. IT'S STICKY AND IT HAVE A REALLY BAD SMELL.