MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 MAZDA TRIBUTE- NORTH HALEDON, NJ
ENTIRE RIGHT (PASSENGER) REAR WHEEL WELL RUSTED AWAY, INCLUDING THE SHOCK MOUNT. *TR
Source: NHTSA WEB SITE -
2009 MAZDA MAZDA5- UNIVERSITY PARK, MD
WENT TO INFLATE TIRES, VALVE STEM BROKE AND TIRE WENT COMPLETELY FLAT. I WAS LUCKY THAT THIS HAPPENED WHEN THE CAR WASN'T MOVING - I HAVE READ ABOUT THE VALVES FAILING AT HIGHWAY SPEED, WHEN IT COULD HAVE CAUSED AN ACCIDENT. *TR
Source: NHTSA WEB SITE -
2004 MAZDA TRIBUTE- STERLING HEIGHTS, MI
THIS WAS NOT AN ACCIDENT. I RECENTLY HAVE HAD TO HAVE THE RIGHT AND LEFT INNER WHEELHOUSE PANELS ON MY 2004 MAZDA TRIBUTE REPLACED DUE TO EXCESSIVE CORROSION. THE INNER WHEELHOUSE PANELS WERE RUSTED THRU AND THE SHOCKS THAT WERE ATTACHED TO THOSE PANELS WERE LOOSE DUE TO CRACKS IN THE PANELS AND WERE BANGING UP AGAINST THE CAR. I DON'T CONSIDER THAT MUCH CORROSION THAT CAUSED THE PANELS TO BREAK LOOSE FROM THE CAR BODY AS NORMAL WEAR & TEAR NOR PART OF SOMETHING THAT SHOULD BE WATCHED UNDER ROUTINE MAINTENANCE. I HAVE KEPT CARS LONGER THAN 10 YEARS AND NEVER HAD THIS PROBLEM! IT WAS DEFINITELY A SAFETY HAZARD AND SOMEONE COULD HAVE BEEN HURT IN A SERIOUS AUTO ACCIDENT. PLEASE RECOMMEND A RECALL ON 2004 MAZDA TRIBUTES DUE TO EXCESSIVE CORROSION DUE TO THE MANUFACTURER'S DEFECT IN THEIR QUALITY CONTROL AND PROCESSES. *TR
Source: NHTSA WEB SITE -
2014 MAZDA CX-5- GLENDALE, AZ
I GOT IN MY CAR TO GO TO WORK AND THE WINDSHIELD WAS FINE. 30 MINUTES LATER I GOT BACK IN THE CAR AND I FOUND A HUGE CRACK ON THE WINDSHIELD PROBABLY 3 FT. LONG STARTING FROM THE EDGE OF THE PASSENGER SIDE TO ALMOST THE MIDDLE OF THE CAR GOING HORIZONTALLY. NO CHIP OR SIGN OF ANY ROCK. IT JUST DEVELOPED IN A MATTER OF A FEW MINUTES. OUTSIDE TEMPERATURE ABOUT 90. *TR
Source: NHTSA WEB SITE -
2010 MAZDA MAZDA3- HUDSON, FL
THE DASHBOARD IS "MELTING". THE POLYMERS ARE BREAKING DOWN, IT IS STICKY, AND CAUSING A GLARE ON THE ROAD/WHEN DRIVING WHICH IS DANGEROUS. *TR
Source: NHTSA WEB SITE -
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2010 MAZDA CX-9- REDLANDS, CA
SAME BRAKING PROBLEM FOR WHICH MAZDA ISSUED AN EXTENDED WARRANTY IN APRIL OF 2014, WHERE MAZDA KNOWS THEY HAVE A DEFECTIVE PART IMPACTING THE QUALITY OF BRAKING, IN WHICH UNDER PRESSURE WOULD GENERATE A HISSING NOISE AND LOSS OF BRAKING POWER, EXTREME DIFFICULTY PUSHING THE BRAKE PEDAL (AND COMPLETE LOSS OF BRAKING ABILITY). OUR INCIDENT OCCURRED WHILE TRAVELING ON INTERSTATE 10 AT SPEEDS EXCEEDING 60 MPH AND TRAFFIC SLOWING. AS I ATTEMPTED TO BRAKE TO DECREASE SPEED WITH SLOWING TRAFFIC I REALIZED THE CAR WAS NOT SLOWING AND I HAD NO OPTION BUT TO QUICKLY SWERVE TO THE SHOULDER TO AVOID MAKING CONTACT WITH THE SLOWING CARS IN THE LANE. THE PROBLEM CONTINUED AND I IMMEDIATELY CONTACTED MY MAZDA DEALERSHIP WHO RECOMMENDED I IMMEDIATELY BRING THE CAR FOR SERVICE. MAZDA OBVIOUSLY KNOWS THERE IS AN SERIOUS ISSUE AS WELL AS THE NHTSA (WHY AREN'T THEY FORCING MAZDA TO ANNOUNCE AN IMMEDIATE RECALL VS. ALLOWING AN EXTENDED WARRANTY?). I COULD EASILY SEE HOW THIS ISSUE COULD LEAD TO A CRITICAL ACCIDENT OR FATALITY. COME ON NHTSA WAKE UP... HOW ABOUT WE SUE YOU AS NOT TAKING OWNERSHIP AND PROTECTING PUBLIC SAFETY FOR KNOWN ISSUES? WHY PLACE ALL THE BURDEN ON THE MANUFACTURER? WHAT EVEN FRUSTRATES ME FURTHER... WHEN THE CAR WAS BROUGHT IN TO BE SERVICED, THEY DON'T EVEN HAVE THE PARTS AVAILABLE. *TR
Source: NHTSA WEB SITE -
2001 MAZDA TRIBUTE- CHARLOTTE, NC
TL* THE CONTACT OWNS A 2001 MAZDA TRIBUTE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V174000 (STRUCTURE). THE SPECIFICS REGARDING THE NATURE OF THE FAILURE WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,021.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 MAZDA MAZDA3- RALLS , TX
TL* THE CONTACT OWNS A 2006 MAZDA 3. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE STEERING WHEEL AIR BAG DEFLATED IMMEDIATELY AFTER DEPLOYING. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BRUISES AND CHEMICAL BURNS TO THE CHEST, ARMS, FACE, AND EYES. THE CONTACT RECEIVED MEDICAL ATTENTION. THE CONDITION OF THE VEHICLE WAS UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 MAZDA MAZDA6- DAMASCUS, MD
I RETURNED TO MY VEHICLE AFTER WORK AND THE VEHICLE WAS DEAD EXCEPT FOR THE REMOTE KEYLESS ENTRY AND LIGHTS. THE VEHICLE WOULD NOT START AND THERE WAS NO ACCESSORY OR ON POWER. THE DEALER STATED THAT THE STEERING WHEEL LOCK AND PUSH BUTTON START HAD MALFUNCTIONED. I WAS QUOTED A REPAIR BILL OF $1,660, WHICH INCLUDES MORE THAN $1,000 IN PARTS (PARTS NUMBERS GS3M-66-15XD AND GSYD-67-5DZG ). THESE ARE BASIC SYSTEMS THAT FAILED AFTER ONLY 31,000 MILES OF USE ON A VEHICLE THAT WAS MAINTAINED VERY WELL. *TR
Source: NHTSA WEB SITE -
2009 MAZDA MAZDA6- HONOLULU, HI
THE TOP OF THE DASHBOARD (ONLY ON PASSENGER SIDE) MELTED AND BECAME VERY REFLECTIVELY SHINY AND STICKY. I ALMOST HIT A PEDESTRIAN CROSSING AT STOP LIGHT AS THE REFLECTED SUN GLARE BLINDED MY VIEW. *TR
Source: NHTSA WEB SITE