MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 MAZDA MAZDA6- OAKLAND, MI
I HAVE A 2006 MAZDA 6 WITH A VIN IN THE RECALL RANGE, EXCEPT I LIVE IN MICHIGAN SO IT IS NOT RECALLED. MY INFLATOR WILL CONTINUE TO DEGRADE, AT A SLOWER RATE THAN THOSE IN HIGH HUMID AREAS, BUT IT WILL EVENTUALLY GET TO THE POINT WHERE IT WILL HAVE TAKEN IN ENOUGH MOISTURE TO DISASSEMBLE WHEN DEPLOYED. I WANT THIS TAKEN CARE OF BEFORE IT BLOWS UP. THE SUPPLIER HAS DEMONSTRATED AN UNWILLINGNESS TO ACKNOWLEDGE IT HAS A PROBLEM. NO ONE SEEMS TO BE CONCERNED THAT A SUPPLEMENTAL SAFETY DEVICE CAN DO MORE HARM THAN GOOD. ASK THOSE INVOLVED IN THE INDUSTRY AND YOU WILL GET A COMMON RESPONSE THAT "DEATH" IS NOT AN ACCEPTABLE FAILURE EFFECT. THERE IS PROBABLY A PRETTY [XXX] GOOD REASON NO OTHER AIRBAG INFLATOR MANUFACTURER USES AMMONIUM NITRATE IN THEIR PROPELLANT FORMULATIONS. INFLATORS LEAK. ALWAYS DO AND ALWAYS WILL. YOU CANNOT KEEP THE MOISTURE OUT INDEFINATELY. AND I DEFINATELY DO NOT WANT TO WAIT UNTIL MORE INNOCENTS ARE KILLED OR MAIMED BY THESE DEVICES BEFORE MINE TOO IS RECALLED. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2010 MAZDA MAZDA6- MIAMI, FL
MY VEHICLE'S DASHBOARD IS MELTING CREATING A GLARE WHEN I AM DRIVING AFFECTING MY VISION AND PUTTING ME, MY FAMILY AND OTHERS AT A SAFETY RISK. TO MAKE MATTERS WORSE, THE GLUE-LIKE MATERIAL IS SMEARING AND FOGGING MY WINDSHIELD ALSO AFFECTING MY VISION AND MAKING THE INTERIOR STICKY. THE CAR HAS CLOTH SEATS AND IT IS GETTING ALL OVER THE SEATS, STEERING WHEEL, CARPETS, AND CLOTHING. THE VEHICLE HAS VERY FEW MILES, THIS SHOULD NOT BE OCCURRING. IT IS DEFINITELY THE RESULT OF A DEFECT AND A RECALL MUST BE PUT IN PLACE FOR THIS SAFETY HAZARD. CONSUMERS SHOULD NOT BE EXPOSED AND HAVE TO BE INJURED OR DIE BEFORE ACTION IS TAKEN. I AM VERY DISAPPOINTED TO READ THAT MAZDA AND OTHER AUTO MAKERS ARE NOT PAYING TO FIX THIS ISSUE. I HAVE CONTACT INFORMATION FOR OVER 8,500 COMPANIES IN THE U.S. AND I AM GOING TO BE SENDING AN EMAIL BLAST TO MAKE IT PUBLIC SO THAT EVERYONE STAYS AWAY FROM BUYING A MAZDA. IRONICALLY, I HAVE TO TAKE THE VEHICLE IN FOR ANOTHER RECALL ON THE DOOR LATCH THAT IS DEFECTIVE AND IT IS OPENING WHILE MY WIFE IS DRIVING. *TR
Source: NHTSA WEB SITE -
2009 MAZDA MAZDA6- PALM HARBOR, FL
DASH BOARD IS MELTING. I STARTED NOTICING 1 SIDE OF DASH WAS GETTING STICKY, THEN IT STARTED MELTING SLOWLY. IT CAUSES A VERY BAD GLARE AT TIMES AND MAKES IT HARD TO SEE. I HAVE CONTACTED MAZDA AND HAVE BROUGHT IT IN TO HAVE IT CHECKED AT THE DEALERSHIP AND THEY CONFIRMED IT WAS MELTING. THE MATERIAL USED ONE THE DASH IS DEFECTIVE. SINCE I AM OUT OF WARRANTY THE REPAIR COST IS ON ME? THIS SHOULD BE A RECALL FOR DEFECTIVE MATERIAL. *TR
Source: NHTSA WEB SITE -
2010 MAZDA MAZDA3- SLIDELL, LA
MY DASHBOARD BEGAN TO MELT, AND HAS CONTINUED TO DO SO SINCE. THE DASHBOARD IS STICKY AND COLLECTIONS DUST AND GRIM. THE MELTED MATERIAL HAS A GLOSSY SHINE WHICH REFLECTS A BRIGHT GLARE INTO THE DRIVERS EYES AND ONTO THE WINDSHIELD. IT IS COSMETICALLY UNATTRACTIVE AND CAUSES A DRIVING HAZARD WHEN OPERATING THE VEHICLE. *TR
Source: NHTSA WEB SITE -
2012 MAZDA CX-9- MERIDIAN, ID
WHILE MOVING AT APPROXIMATELY 20 MPH IN A NORMAL DRIVING PROFILE ON A CLEAR DAY 73 DEGREE DAY WITH NO PRECIPITATION, I ATTEMPTED TO SLOW AND STOP THE VEHICLE PROGRESSIVELY UTILIZING THE BRAKE SYSTEM ON THE VEHICLE. I WAS UNABLE TO STOP AT MY INTENDED POINT AND DROVE PAST THE STOP SIGN; APPROXIMATELY ONE HALF CAR LENGTH FORWARD OF THE STOP SIGN AND INTO THE INTERSECTION. FOLLOWING THE EVENT, THE FEEDBACK FROM THE BRAKING SYSTEM THOROUGH THE BRAKE PEDAL FELT HARD AND THE SYSTEM WAS EXTREMELY UNRESPONSIVE. IN SUBSEQUENT STOPS THE SAME AFTERNOON, I WAS FORCED TO DOUBLE MY BRAKING DISTANCE AND CAR LENGTH TO ACCOUNT FOR THE BRAKING SYSTEMS UNRESPONSIVENESS. IN THE EVENT I WAS REQUIRED TO CONDUCT A HARD STOP AT HIGH SPEED, IT IS UNLIKELY I WOULD BE ABLE TO STOP THE VEHICLE IN THE CONDITION I EXPERIENCED 9/12/14. AFTER SPEAKING WITH ANOTHER DRIVER OF THE SAME VEHICLE, THIS EVENT (WHILE MORE SEVERE) HAS BECOME A COMMON OCCURRENCE OVER THE LAST 2 WEEKS. THAT IS; AN UNRESPONSIVE BRAKE SYSTEM ACCOMPANYING VARYING DEGREES OF BRAKING SYSTEM FAILURE RESULTING IN UNPREDICTABLE VEHICLE BEHAVIOR AND POOR STOPPING CAPABILITY. MILEAGE 19384. *TR
Source: NHTSA WEB SITE -
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2012 MAZDA CX-9- SICKLERVILLE, NJ
ON 8/29/14, MY CAR WOULD NOT STOP AND CONTINUED TO MOVE WHEN I PRESSED ON THE BRAKES TO STOP AT A TRAFFIC LIGHT, ALMOST HIT THE CAR IN FRONT OF ME. SCARY! AGAIN AT THE NEXT STOP SIGN, THE CAR CONTINUED WITHOUT STOPPING WHEN I PRESSED ON THE BRAKES. MAZDA TOLD ME THAT MY CAR IS OUT OF WARRANTY SO I WENT TO A MECHANIC WHO REPLACED A DEFECTIVE MASTER CYLINDER. A WEEK LATER, MY CAR STALLED TWICE WHEN I WAS STOPPED AT A RED LIGHT. THEN THE BRAKES "HISSED" WHEN I PRESSED ON THEM. THE BRAKE PEDAL WAS VERY HARD TO PRESS AND THE CAR WOULD CONTINUE TO COAST EVEN WHEN THE BRAKES WERE PRESSED. SCARY FOR MY CHILDREN! THE SAME MECHANIC CALLED MAZDA, AND WAS INFORMED THAT THERE IS AN EXTENDED WARRANTY ON A BRAKE BOOSTER. I DID NOT RECEIVE ANY SUCH NOTICE FROM MAZDA. MAZDA REPLACED THE BRAKE BOOSTER AND BRAKE SWITCH TODAY FOR FREE. ALSO NOTE, THE DAY I BOUGHT THIS CAR, BRAND NEW ON DEC 2, 2011, I DROVE ON THE TURNPIKE AND REALIZED THE TRANSMISSION WAS SLIPPING. I TOOK IT BACK TO MAZDA AND THEY REPLACED A DEFECTIVE TURBINE SPEED SENSOR ON MY CAR. ENOUGH! *TR
Source: NHTSA WEB SITE -
2014 MAZDA MAZDA6- JACKSON, NJ
DRIVING IN MIDDLE LANE ON ROUTE 110 IN NY AND WHEEL LOCKED UP AND CAR WENT TO THE LEFT. BOUGHT CAR INTO DEALER BEFORE THIS FOR A PROBLEM FOR GRINDING NOISE ON THE SAME SIDE IN FEB. MAZDA HAS A RECALL AND I NEED INFO ON RECALL. *TR
Source: NHTSA WEB SITE -
2010 MAZDA MAZDA3- SCHAUMBURG, IL
I HAVE NOTICED THAT MY HEADLIGHT ASSEMBLIES FILL UP WITH WATER AND CONDENSATION AFTER RAIN SHOWERS OR CAR WASHES. NO MODIFICATIONS HAVE BEEN DONE TO THESE ASSEMBLIES. *TR
Source: NHTSA WEB SITE -
2010 MAZDA MAZDA3- PUNTA GORDA, FL
I NOTICED THAT MY DASH BOARD HAS STARTED TO MELT CREATING A VISIBILITY PROBLEMS. IT IS VERY STICKY. *TR
Source: NHTSA WEB SITE -
2010 MAZDA MAZDA3- MIRAMAR, FL
MY MAZDA3 DASHBOARD IS MELTING. I HAVE NEVER USED ANY CHEMICAL SUBSTANCES TO CLEAN THE INTERIOR OF MY CAR. I LIVE IN SOUTH FLORIDA AND I'VE RECENTLY BEEN USING A SUNSHADE PROTECTOR BUT THAT DOESN'T NOT SEEM TO BE HELPING. THE GLARE FROM THE DASHBOARD AFFECTS MY VISION OF THE ROAD. I CONSTANTLY HAVE TO CLEAN MY WINDSHIELD WITH MILD DISH SOAP BECAUSE THE RESIDUE TRANSFER FROM MY SUNSHADE ONTO MY WINDSHIELD. THE COST OF REPLACING MY DASHBOARD IS NOT INCLUDED IN MY EXTENDED WARRANTY PACKAGE. I HAVE COMPLAINED TO MY MAZDA DEALER ON MULTIPLE OCCASIONS, BUT I WAS TOLD THAT I WOULD HAVE TO PAY $1,200.00 TO REPLACE THIS PROBLEM. IS THERE ANYTHING THAT CAN BE DONE? *TR
Source: NHTSA WEB SITE