MAZDA Complaints

TL* THE CONTACT OWNS A 2010 MAZDA 5. WHILE DRIVING APPROXIMATELY 15 MPH, THE ENGINE MADE A LOUD ABNORMAL NOISE. THE FAILURE OCCURRED TWICE. THE DEALER WAS UNABLE TO LOCATE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

I HAD MY MECHANIC WORKING ON REPLACING A BURNT OUT LICENSE PLATE LIGHT WHEN HE DISCOVERED THAT THE TAIL LIGHTS WERE NOT WORKING. HE TURNED THE LIGHTS OFF AND BACK ON, AND THE TAIL LIGHTS STARTED WORKING AGAIN, TURNED THE LIGHTS BACK OFF AND ON AGAIN, AND THE TAIL LIGHTS WERE BACK TO NOT WORKING AGAIN. HE IDENTIFIED THE FUSE BOX TO BE THE CAUSE OF THIS ISSUE, AS WHEN THE TAIL LIGHTS WERE OUT, HE WOULD HIT THE FUSE BOX WHICH WOULD THEN CAUSE THE LIGHTS TO COME BACK ON, AND HE DEMONSTRATED THIS FOR ME. THIS IS A SERIOUS SAFETY CONCERN TO ME AND AFTER ONLY A FEW MINUTES OF INTERNET RESEARCH I FOUND OTHERS WERE HAVING THE EXACT SAME ISSUE. I FEEL VERY FORTUNATE THAT I'VE NOT BEEN HIT FROM BEHIND. I'VE CALLED MAZDA AND THEY SAID THEY WERE NOT AWARE OF A KNOWN ISSUE AND THERE WERE NO RECALLS ON THE PART, BUT I'VE ALSO LEARNED THAT THIS PART HAS BEEN REISSUED 6 TIMES. THIS MAKES ME THINK IT HAS TO BE A KNOWN ISSUE, OTHERWISE WHY KEEP MODIFYING THE PART? *TR

TWO DAYS AGO I WAS DRIVING BY 2014 CX 5 AND HEARD A PEBBLE HIT THE WINDSHIELD. WHEN I ARRIVED AT MY DESTINATION, I CHECKED THE WINDSHIELD AND SAW NO CHIP, NO PHYSICAL DAMAGE. YESTERDAY MORNING WHEN I LEFT THE HOUSE TO GO TO WORK THERE WAS A TWO FOOT LONG CRACK ACROSS THE WINDSHIELD. NEEDLESS TO SAY, I NEEDED TO GET THE WINDSHIELD REPLACED. *TR

THE FRAMEWORK UNDERNEATH AND AROUND THE VEHICLE'S REAR PASSENGER TIRE HAS ROTTED AWAY, AND THE SHOCK HAS PENETRATED THE WHEEL WELL. THE ENTIRE REAR OF THE VEHICLE "RATTLES" LOUDLY BECAUSE OF THIS. IT APPEARS THAT THIS DEFICIENCY WAS FIXED, TEMPORARILY, BEFORE THE SALE OF THE VEHICLE WAS PURSUED. *TR

SUN VISORS REPEATEDLY BREAK AND CAUSE THE VISOR TO DROP DOWN AND IMPAIR VISION MOMENTARILY, THEN THEY WONT STAY IN THE UP POSITION. THESE COST ABOUT $200 EACH TIME TO REPLACE AND THEN THEY BREAK AFTER ABOUT 10 TIMES OF USE. I FEEL THIS IS A SAFETY ISSUE AND IS A MANUFACTURER DEFECT. *TR

MAZDA 3 SKYACTIVE 2012, 45,000 MI. DRIVING DOWN ON A DRY STREET, SUNNY DAY, GOING AT APPROX 35MPH WHEN SUDDENLY ENGINE STARTED REVVING HIGH BUT CAR WASN'T ACCELERATING. THIS WAS VERY DANGEROUS AS CAR WAS STALLING IN MIDDLE OF THE ROAD. THE AT, TCS/DSC, AND ENGINE LIGHTS CAME ON. PULLED OVER SAFELY ASAP TO SEE WHAT WAS GOING ON. TURNED OFF ENGINE, WAITED 2 MINUTES, RE-STARTED ENGINE AND LIGHTS WERE OFF, AND DROVE HOME SLOWLY. FOLLOWING MORNING, ENGINE LIGHT WAS ON BUT CAR SEEMS TO BE DRIVING NORMALLY. WILL TAKE TO DEALERSHIP ASAP. *TR

WHEN THE TRUNK OR DOOR IS INADVERTENTLY LEFT OPEN FOR AN EXTENDED PERIOD OF TIME THE BATTERY IS TOTALLY DRAINED. THIS COULD LEAVE THE DRIVER STRANDED. IF JUMP STARTED AND BATTERY IS NOT FULLY CHARGED THIS COULD CAUSE INCREASED STRESS ON THE ALTERNATOR WHICH COULD LEAD TO COSTLY REPLACEMENT. *TR

MY DAUGHTER'S 2010 MAZDA3 HAS A DASHBOARD THAT IS MELTING. SHE SAYS THE GLARE FROM IT WHEN DRIVING IS VERY BAD. THIS IS A MAJOR SAFETY ISSUE AND FROM WHAT I AM SEEING REGARDING COMPLAINTS, THERE ARE MANY COMPLAINTS REGARDING THIS. WHY HAS THIS NOT BEEN ADDRESSED AS A RECALL? IT IS OBVIOUSLY A MANUFACTURER DEFECT? *TR

THE PASSENGER SIDE REAR WHEEL WELL STRUT MOUNT IS ONLY HANGING ON BY A SMALL AMOUNT OF STEEL. YOU CAN SEE THE INTERIOR TRIM PLASTIC ON 3 SIDES OF THE UPPER STRUT MOUNT BRACKET. PIECES OF RUSTED STEEL PEEL AWAY WITH 2 FINGERS. THERE IS NO UPPER STRUT SUPPORT AND THE TOP THREADING OF THE STRUT IS HITTING THE PLASTIC INTERIOR PIECE IN THE TRUNK AREA. THIS IS A SERIOUS SAFETY CONCERN; IF THE LOWER STRUT MOUNT IS LOOSE, THEN THERE IS A POTENTIAL FOR FURTHER DAMAGE TO THE AREA AND POTENTIAL THE UPPER BRACKET GETS INTO THE TIRE. MY FAMILY'S SAFETY IS MY #1 PRIORITY. AFTER RESEARCHING THE PROBLEM, I CANNOT UNDERSTAND WHY THIS IS NOT A RECALL. BOTH THE 2005 MAZDA TRIBUTE AND THE 2005 FORD ESCAPE HAVE A HIGH VOLUME OF THIS DEFECT. BASING MY EXPERIENCE AS A QUALITY ENGINEER IN A SHEET STEEL FABRICATION FACILITY, THIS TYPE OF DEFECT CAN BE RELATED TO EITHER POOR MATERIAL QUALITY OR CHOICE OF MATERIALS, POOR ENGINEERING PRACTICES, POOR MANUFACTURING PROCESSES, AND/OR POOR PROTECTION OF THE WHEEL WELL AREA (MORE DURABLE COATINGS). EITHER WAY, BASED ON MY ENGINEERING KNOWLEDGE AND OPINION, THIS DEFECT REPAIR SHOULD BE COVERED BY THE MANUFACTURER. I HAVE HAD OLDER VEHICLES THAT NEVER SEEN THIS TYPE OF DEFECT. I WILL NEVER PURCHASE A SIMILAR TYPE OF VEHICLE BY THIS MANUFACTURER AGAIN DUE TO THE NATURE OF THIS PROBLEM AND THE NO RECALL CONDITION OF THIS PROBLEM. APPARENTLY THE MANUFACTURER IS TURNING A BLIND EYE TO QUALITY AND SAFETY RELATED ISSUES ON THE TRIBUTE AND ESCAPE. I DO UNDERSTAND THAT THIS IS AN OLDER VEHICLE, BUT SOME QUALITY ISSUES DO NOT SHOW UP UNTIL YEARS LATER AND THE MANUFACTURER IS STILL RESPONSIBLE FOR THESE TYPES OF SAFETY CONCERNS THE PUBLIC IS OBVIOUSLY HAVING WITH THESE VEHICLES. *TR

WHILE DRIVING BETWEEN 1500 AND 2500 RPMS, THE CAR SUDDENLY DROPS IN RPMS AND EITHER STALLS ALTOGETHER OR STARTS MAKING A JERKING MOTION AND THUDDING NOISE. CANNOT GET OUT OF THE GEAR UNLESS YOU JAM ON THE ACCELERATOR. EXTREMELY DANGEROUS AND NEAR UNDRIVABLE ON THE HIGHWAY. HAD HAS HAPPENED TWICE BEFORE, RUINING THE ENGINE COILS THE FIRST TIME AND THE CATALYTIC CONVERTERS THE SECOND TIME. IT SEEMS THE PCM IS FAULTY AND RUINING ALL OF THE ASSOCIATED PARTS. HAVE READ UP ON THE TOPIC AND MANY OTHER OWNERS HAVE THE SAME ISSUE WITH THE STALLING AND JOLTING OF THE ISSUE, ALL ASSOCIATED WITH THE PCM. THIS VERY MUCH SEEMS LIKE AN ISSUE THAT SHOULD BE RECALLED, AS THE REPAIRS ARE SIGNIFICANTLY COSTLY AND AFFECT MANY VEHICLES. *TR