MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 MAZDA MAZDA6- FRANKLIN, TN
AFTER DRIVING MY LINCOLN MKZ, WHERE PRESSING THE IGNITION STOP BUTTON AUTOMATICALLY PUTS THE CAR IN PARK, I DROVE MY FRIEND'S 2014 MAZDA6. I PRESSED THE IGNITION STOP BUTTON BUT EXITED THE VEHICLE WITHOUT PUTTING IT IN PARK. I DID NOT NOTICE ANY WARNING THAT THE CAR HAD BEEN TURNED OFF AND EXITED WITHOUT BEING IN PARK. THE CAR, ALTHOUGH STATIONARY WHEN WE LEFT IT, ENDED UP ROLLING INTO ANOTHER CAR IN THE PARKING LOT. MY INITIAL ESTIMATE IS THAT THE TOTAL DAMAGE WILL EXCEED $5,000 TO BOTH CARS. IF THIS CAR HAD HAD AN IGNITION KEY, I WOULD HAVE BEEN FORCED TO PUT IT IN PARK AS I REMOVED THE KEY. PLEASE CONSIDER REQUIRING A VOICE WARNING THAT CAR HAS BEEN TURNED OFF AND/OR EXITED WITHOUT BEING IN PARK. I THINK OUR 2014 LINCOLN MKZ PUTS ITSELF IN PARK IF YOU EXIT THE VEHICLE. *JS
Source: NHTSA WEB SITE -
2010 MAZDA MAZDA3- PITTSBURGH, PA
LOW TIRE PRESSURE LIGHT CAME ON WHILE DRIVING. PULLED IN TO THE GAS STATION TO CHECK TIRES AND NOTICED A FLAT REAR TIRE. WENT TO PUT AIR IN AND SAW THE VALVE STEM WAS GONE. HAD IT TOWED AND WAS TOLD I NEED TO REPLACE ALL OF THEM. THEY ARE ALL CRACKED. JUST GOT BACK FROM A VACATION. GLAD THIS DIDNT HAPPEN ON THE TUNPIKE. SEEMS VERY SOON FOR THIS TO HAPPEN. BEEN DRIVING 40 YEARS. THIS IS A FIRST.VERY EXPENSIVE AND DANGEROUS.40 ,000 MILES SEEMS PRETTY SOON FOR THIS. *JS
Source: NHTSA WEB SITE -
2009 MAZDA TRIBUTE- GREENVILLE, NC
I CAN BE SITTING AT THE LIGHT MY POWER STEERING WOULD GET TIGHT I WOULD HAD TO TURN THE CAR OFF TO LOOSE IT UP AGAIN IT KEPT ON DOING THE SAME THING OVER AND OVER AGAIN UNTIL IT JUST STOP WORKING WHILE I'M DRIVING IT COST ME AROUND 1700 TO GET IT FIX AT BROWN&WOOD MAZDA DEALER. *TR
Source: NHTSA WEB SITE -
2014 MAZDA CX-5- LEAWOOD, KS
ON JULY 4, 2014, APPROXIMATELY 10:15 P.M., I WAS DRIVING ABOUT 35 MPH WHEN THE ENGINE RPMS WERE FAR ABOVE THE SPEED I WAS TRAVELING. I LET OFF THE ACCELERATOR, COASTING DOWN A HILL. AT THE BOTTOM OF THE HILL WAS AN INTERSECTION. AFTER A BRIEF STOP FOR TRAFFIC, I PRESSED THE ACCELERATOR. THE ENGINE RESPONDED AND THE POWER TRAIN OR TRANSMISSION DID NOT. I MOVED THE SHIFT LEVER TO NEUTRAL AND BACK TO DRIVE; THE RESULT WAS THE SAME. I THEN TRIED MOVING THE SHIFT LEVER TO M FOR MANUAL. THE M SHOWED BUT NO GEAR WAS INDICATED. I MOVED THE SHIFT TO NEUTRAL AND HAD THE CAR PUSHED TO A PARKING LOT. I MOVED THE SHIFT TO REVERSE AND THE REVERSE WORKED. I MOVED THE SHIFT BACK TO BOTH DRIVE (D) AND M AND AGAIN THE CAR ENGINE ACCELERATED BUT THE TRANSMISSION DID NOT ENGAGE. I SHUT THE CAR OFF A COUPLE OF MINUTES. WHEN I STARTED THE CAR BACK UP, R WORKED, THEN D WORKED. I BEGAN TO DRIVE AGAIN AND THE TRANSMISSION RESPONDED SLUGGISHLY AT FIRST BUT THEN STARTED TO OPERATE NORMALLY THROUGH CITY AND HIGHWAY SPEEDS. I TOOK THE VEHICLE TO THE DEALER FOR SERVICE ON JULY 5 AND EXPLAINED THE SITUATION. I ALSO EXPLAINED HISTORY, INCLUDING FROM MAY 2014 WHEN I TOOK THE VEHICLE IN FOR SERVICE AT JUST OVER 5000 MILES. I EXPLAINED AT THAT TIME THAT THERE WAS ONE INCIDENT WHEN I WAS TRAVELING 65 MPH IN A 75 MPH ZONE, WITH THE ACCELERATOR TO THE FLOOR AND THE CAR WOULD NOT GO FASTER. ANOTHER CX5 PASSED ME ON THE HIGHWAY EVEN THOUGH I WAS TRAVELING ALONE AND THE OTHER VEHICLE HAD MORE PASSENGERS. ON SEVERAL OCCASIONS, I HAVE NOTICED THAT THE CAR ENGINE WILL RACE BEYOND THE SPEED I AM GOING WHEN IN D FOR DRIVE. ADDITIONALLY, THE CAR REGULARLY HESITATES TO PICK UP SPEED WHEN THE ACCELERATOR IS PRESSED. THE DEALER SERVICE DEPARTMENT CHECKED IN MAY 2014 AND SAID THEY FOUND NOTHING AND THE THINGS I WAS EXPERIENCING WERE NORMAL FOR "SKYACTIVE" TECHNOLOGY. *TR
Source: NHTSA WEB SITE -
2003 MAZDA TRIBUTE- BAY CITY, MI
TL* THE CONTACT OWNS A 2003 MAZDA TRIBUTE. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 04V583000 (VEHICLE SPEED CONTROL), BUT THE FAILURE RECURRED. THE CONTACT EXPERIENCED NO FAILURES WITH THE VEHICLE PRIOR TO THE RECALL REPAIR. AFTER THE REPAIR, THE CONTACT HEARD AN INTERMITTENT SQUEAKING SOUND COMING FROM THE STEERING WHEEL. IN ADDITION, THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN. THE DEALER WAS NOTIFIED SEVERAL TIMES AND STATED THAT THE COIL SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AGAIN AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2007 MAZDA CX-7- MOBILE, AL
MAZDA EXTENDED THE WARRANTY ON AC COMPRESSORS, WELL, MY ORIGINAL COMPRESSOR FAILED AND WAS REPLACED UNDER THAT ORIGINAL WARRANTY. EXACTLY 30,000 MILES LATER THE REPLACEMENT COMPRESSOR FAILED ALMOST 3 YEARS TO THE DATE OF THE ORIGINAL FAILURE. MAZDA IS REFUSING ANY RESPONSIBILITY FOR THIS SINCE NOW MY CAR IS OUT OF WARRANTY. EVENTHOUGH THE REPLACED PART ITSELF IS ONLY 30,000 OLD. THIS VEHICLE IS ALSO EXPERIENCING TIMING BELT ISSUES AND EXTREMELY LOUD ENGINE NOISE. THIS PARTICULAR MODEL YEAR JUST SEEMS TO BE A LEMON ALL AROUND. EVEN THE REPLACEMENT PARTS ARE FAILING. AND THE COMPANY IS NOT HOLDING THEMSELVES RESPONSIBLE AT ALL. I'VE RESEARCH THIS PARTICULAR YEAR AND FOUND MORE THAN ADEQUATE EVIDENCE THAT THESE VEHICLES ARE LEMONS. THE SAME ISSUES ARE BEING REPORTED ACROSS THE WORLD! AND MAZDA IS DOING NOTHING. THE HAZARDS THEY ARE CAUSING ARE TREMENDOUS! SOME FAILURES HAVE RESULTED IN FIRES, QUICK LOSS OF ENGINE POWER AT HIGH SPEEDS AND THOUSANDS OF DOLLARS IN REPAIRS. MY CAR WAS PAID OFF LESS THAN A WEEK BEFORE THIS SECOND COMPRESSOR MALFUNCTIONED. HOW MANY CARS HAVE HAD 2 AC COMPRESSORS IN A MATTER OF 6-7 YEARS?? AND HOW MANY ENGINES CAN COMPLETELY FAIL IN THE MATTER OF 7 YEARS? EVERYDAY WHEN I START MY CAR IT SOUNDS LIKE A DIESEL ENGINE; POPPING AND CLANKING NOISES PROJECT FOR THE HOOD LIKE IT'S A SEMI. THAT'S JUST BAD CRAFTSMANSHIP AND BAD BUSINESS. MAZDA SHOULD BE HELD ACCOUNTABLE. THE RECALLS SHOULD BE EXTENDED TO 100,000 AND 10 YEARS AT LEAST. THESE VEHICLES SHOULD BE BUILT TO LAST. AND A MULTI BILLION DOLLAR COMPANY SHOULD BE MADE TO FIX THEIR MISTAKES BEFORE SOMEONE GETS HURT OR WORSE, KILLED BECAUSE OF THEIR NEGLECT. *TR
Source: NHTSA WEB SITE -
2010 MAZDA MAZDA3- MERCEDITA, PR
DASHBOARD STARTED MELTING, TO MY SURPRISE WHEN I CONTACTED THE DEALER THEY SAID THAT WAS PROBABLY BY A CLEANING PRODUCT WITCH WASN'T THE CASE. THIS IS VERY DISTRACTING WHEN DRIVING DURING THE DAY AND NIGHT BY THE GLARE, MAKES IT VERY DIFFICULT. IT SEEMS IT IS THE CASE TO MANY OTHERS MAZDA 3 OWNERS I KNOW. I NEVER SAW THIS HAPPENING TO ANY CAR DASHBOARD BEFORE. IT CONCERNS ME BECAUSE OF MY SAFETY WHEN DRIVING. *TR
Source: NHTSA WEB SITE -
2012 MAZDA MAZDA3- KING GEORGE , VA
TL-THE CONTACT OWNS 2012 MAZDA MAZDA3. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLIMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE ERROR CODE B229A HAD TO BE CORRECTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. PAM
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 MAZDA MAZDA6- HOWELL, NJ
TL* THE CONTACT OWNS A 2009 MAZDA MAZDA6. THE CONTACT STATED THAT THE CHECK ENGINE AND CHECK FUEL CAP WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT SPIDER WEBS WERE DEVELOPING IN THE FUEL AND CANISTER VENT LINES. THE TECHNICIAN ADVISED THAT THE WEBS NEEDED TO BE REMOVED, THE CANISTER VALVE AND THE CANISTER VENT LINES NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 11V134000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 97,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 MAZDA MAZDA3- BERNALILLO, NM
WHILE EXITING A TRAFFIC CIRCLE, I HEARD A POP AND THE CAR SWERVED. I CORRECTED BUT WAS TOO LATE AS THE FRONT WHEEL HIT THE CURBING CAUSING THE ALUMINUM RIM TO CRACK ON THE PASSENGERS SIDE. UPON INSPECTION I FOUND A LARGE RECTANGULAR PIECE OF THE TIRE SIDE WALL MISSING. THE SIDE WALL SEPARATION WAS THE TIRE ON THE PASSENGER REAR SIDE. THE RAPID DEFLATION CAUSED THE CAR TO SWERVE WHILE EXITING THE TURN. FORTUNATELY I WAS TRAVELING AT A LOW RATE OF SPEED! *TR
Source: NHTSA WEB SITE