MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 MAZDA MAZDA3- RANCHO CUCAMONGA, CA
I HAVE HAD MY MAZDA 3 AS A BRAND NEW CAR SINCE 2015. JUST 2 YEARS LATER, MY AC COMPRESSOR FAILS AND I HAVE TO HAVE IT REPLACED. THERE ARE NOT EVEN PARTS AVAILABLE FOR THE AC COMPRESSOR YET. I TOOK MY CAR TO THE MECGANIC, THEY THINK IT JUST NEEDS A RECHARGE. BUT, AFTER THE SERVICE, THE AIR IS STILL NOT BLOWING COLD. THE AC COMPRESSOR IS FROZEN. THE AC COMPRESSORS ON MAZDAS ARE FAULTY. I HAD TO REPLACE THE SAME ON MY 2006 MAZDA, JUST A YEAR AFTER PURCHASING IT. I WILL NOT BE PURCHASING MAZDA AGAIN.
Source: NHTSA WEB SITE -
2007 MAZDA CX-7- WATERVILLE, WA
AT HWY SPEED, IN MOTION, ON STATE HWY, ENGINE LIGHT CAME ON, HEARD A POP AND THEN VEHICLE DIED
Source: NHTSA WEB SITE -
2010 MAZDA MAZDA3- BOWIE, MD
TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/13/17*LJ THE CONSUMER STATED AS OF JUNE 19, 2017 THE VEHICLE STIL HAD NOT BEEN REPAIRED. UPDATED 08/15/2017*JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 MAZDA TRIBUTE- MUNCIE, IN
HEAR A LOUD BANGING SOUND FROM THE REAR PASSENGER SIDE WHEEL ON MY MAZDA TRIBUTE WHEN DRIVING APPROX 30 MILES AN HOUR ON SMOOTH ROAD. TOOK IT TO GET THE SHOCK CHECKED AND WAS SHOWN BY THE MECHANIC THAT THE REAR WHEEL WELL WAS COMPLETELY RUSTED OUT AND THE SHOCK WAS HANGING
Source: NHTSA WEB SITE -
2010 MAZDA CX-7- LUSBY, MD
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT THE LOW BEAMS SHORTED MORE THAN FIVE TIMES AND AN INDEPENDENT MECHANIC HAD TO REPLACE THE HEAD LAMP ASSEMBLIES MULTIPLE TIMES. THE CONTACT HAD TO UTILIZE THE HIGH BEAMS EACH TIME THE FAILURE OCCURRED. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE WHEN THE DEALER MAY BE ABLE TO SCHEDULE THE RECALL REPAIRS AND TO REPORT THE ELECTRICAL FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 08/22/17 *BF *AS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2009 MAZDA CX-9- SAN ANTONIO, TX
TL* THE CONTACT OWNS A 2009 MAZDA CX-9. WHILE DRIVING 30 MPH, THE BRAKES MALFUNCTIONED. THE CONTACT STATED THAT THERE WAS A COMPLETE LOSS OF BRAKE FUNCTION AND THE BRAKE PEDAL BECAME VERY STIFF AND DIFFICULT TO DEPRESS. THE CONTACT HAD TO USE BOTH FEET TO DEPRESS THE BRAKE PEDAL WHILE COASTING TOWARDS ONCOMING TRAFFIC. THE CONTACT WAS ABLE TO STOP THE VEHICLE SAFELY. PREVIOUSLY, THE CONTACT HAD THE POWER BOOSTER SYSTEM REPAIRED. THREE MONTHS AFTER THE INITIAL REPAIR, THE CONTACT RECEIVED A RECALL LETTER CITING THE EXACT FAILURE THAT OCCURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 MAZDA TRIBUTE- DULUTH, MN
TL* THE CONTACT OWNS A 2003 MAZDA TRIBUTE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER A RECALL PERTAINING TO THE SUBFRAME. WHILE DRIVING, THE FRAME FRACTURED ON THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THEY WERE REQUIRED TO PERFORM THE RECALL REPAIR ONE TIME. THE NHTSA CAMPAIGN NUMBER WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 130,000. UPDATED 07/12/17*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 MAZDA MAZDA5- SHAKER HEIGHTS, OH
WHILE TRYING TO OPEN THE PASSENGER SIDE SLIDING DOOR IN THE WINTER THE HANDLE OF THE DOOR BROKE. A PLASTIC CONNECTOR ON THE FORWARD SIDE OF THE HANDLE, INSIDE THE DOOR BROKE OFF. AS I CALLED TO GET A QUOTE ON REPAIR I HEARD THAT THIS HAPPENS ALL THE TIME. ONLY AFTER I GOT A RECALL FOR A PLASTIC PIECE ON THE LIFT GATE DID IT OCCUR TO ME THAT THIS IS A SAFETY ISSUE. IT IS NECESSARY TO HAVE A WORKING DOOR HANDLE AND ONE THAT WILL WORK IN ALL CIRCUMSTANCES.
Source: NHTSA WEB SITE -
2007 MAZDA MAZDA6- WHITTIER, NC
TL* THE CONTACT OWNS A 2007 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V382000 (AIR BAGS) AND 16V354000 (AIR BAGS). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. WHILE DRIVING APPROXIMATELY 35 MPH IN SEVERE WEATHER, THE VEHICLE SUDDENLY TURNED SIDEWAYS AND CRASHED INTO THE CEMENT BARRIER IN THE CENTER OF THE ROAD. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 MAZDA CX-7- SKIDMORE, TX
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE VIN WAS INVALID. UPDATED 07/13/17*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE