MAZDA Complaints

View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 MAZDA CX-5
    - CLAYTON, NC

    TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/13/17*LJ *AS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 MAZDA MAZDA6
    - ORLANDO, FL

    2011 MAZDA 6. CONSUMER WRITES IN REGARDS TO A FAULTY PASSENGER AIRBAG. *LD THE CONSUMER WAS ADVISED THAT THE REPLACEMENT PARTS FOR THE VEHICLE HAD NOT BECOME AVAILABLE. *JS

    Source: CONSUMER LETTER
  • 2007 MAZDA MAZDA6
    - SISTERS, OR

    TAKATA RECALL. WE KEEP GETTING RECALL NOTICES FOR THE AIRBAG REPLACEMENT BUT WHEN WE TRY TO SCHEDULE AN APPOINTMENT THEY SAY THEY DO NOT HAVE THE PARTS. THIS HAS BEEN ON GOING FOR AT LEAST 9 MONTHS! OUR LOCAL MAZDA DEALER IS DENNIS DILLION MAZDA, BOISE, IDAHO.

    Source: NHTSA WEB SITE
  • 2010 MAZDA MAZDA3
    - FORT WORTH, TX

    RECALL 16V-644 ISSUED SEPTEMBER 6 OF 2016. NOW, 8 MONTHS LATER, THERE ARE STILL 'LIMITED' PARTS AVAILABLE TO IMPLEMENT THE RECALL AND I AM UNABLE TO HAVE THE RECALL COMPLETED ON MY AFFECTED VEHICLE. I BELIEVE THIS INDICATES THAT MAZDA IS NOT RESOLVING THE RECALL IN A TIMELY MANNER.

    Source: NHTSA WEB SITE
  • 2011 MAZDA CX-9
    - HAYWARD, CA

    BREAKBOOSTER WHEN WE ASKED OUR MECHANIC TO CHECK IT AND END UP AFTER CALLING MAZDA FREMONT THAT IT IS COVERED BY THE EXTENDED WARRANTY FOR THIS. WHILE DRIVIG I THOUGHT I LOSS MY BREAK AND WAS NOT FULLY WORKING. WAS SCARED . MAZDA FREMONT ASSISTED US AND PROVIDED US A TEMPORARY CAR TO USE.

    Source: NHTSA WEB SITE
  • 2012 MAZDA CX-9
    - MAYSVILLE, KY

    MY BREAK PEDAL FEELS AS IF IT BECOMES STIFF AND I HEAR A HISSING NOISE COMING FROM THE PEDAL. MY BREAKS WILL NOT SLOW THE VEHICLE. I HAVE TO REMOVE MY FOOT AND REAPPLY PRESSURE FORCEFULLY IN ORDER FOR THE BREAKS TO WORK. IT DOES THIS IN REVERSE, GOING DOWN AN INCLINE OR FLAT SURFACE. THIS HAPPENED WHILE MY CHILD WAS WITH ME. PLEASE REPUIREVA RECALL OR LIVES MAY BE AT STAKE.

    Source: NHTSA WEB SITE
  • 2009 MAZDA MAZDA5
    - CLEVELAND HEIGHTS, OH

    I HAVE HAD 2 TIRE PRESSURE MONITORING VALVES BREAK INTO 2 PARTS EACH IN THE PAST 4 MONTHS. THE LATEST WAS WHEN I WAS DRIVING TODAY ON CITY STREETS. THE TIRE PRESSURE ALARM WENT OFF SO I STOPPED THE CAR TO CHECK THE TIRES. WHEN I TOUCHED ONE OF THE VALVES IT JUST CAME APART IN MY HAND AND I WAS HOLDING PART OF THE VALVE, THE REST OF IT WAS STILL IN THE TIRE. THE TIRE THEN COMPLETELY DEFLATED IN ABOUT 2 SECONDS. THIS COULD BE EXTREMELY HAZARDOUS. IF YOU LOST ALL TIRE PRESSURE IN A FEW SECONDS AT 65 MPH YOU COULD EASILY LOSE CONTROL OF THE CAR AND GET IN AN ACCIDENT. I NO LONGER TRUST THE 2 VALVES THAT HAVE YET TO BREAK SO I AM GOING TO BE PROACTIVE AND REPLACE THEM BEFORE THEY DO BREAK AT AN INOPPORTUNE TIME. I SEE A LOT OF OTHER COMPLAINTS ABOUT THE SAME PROBLEM ON THE INTERNET. I INCLUDED A PICTURE OF THE PIECE OF THE VALVE THAT BROKE OFF INTO MY HAND.

    Source: NHTSA WEB SITE
  • 2011 MAZDA CX-7
    - SANTA FE SPRINGS, CA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS CALLED AND THE CONTACT LEFT VOICE MESSAGES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE MANUFACTURER ADVISED THE CONTACT TO MAKE AN APPOINTMENT WITH THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 MAZDA CX-7
    - OLYMPIA, WA

    WHEN STARTING THE VEHICLE THERE IS A LOUD SOUND COMING FROM THE ENGINE FOR 2-3 SECONDS . IT DOESN'T HAPPEN ALL THE TIME, BUT IT SOUNDS LIKE A CARD GOING THROUGH BICYCLE SPOKES AND IS ACCOMPANIED BY A HIGH REV SOUND . THIS SOUND ALSO HAPPENS WHEN DRIVING DIRECTLY AFTER THE VEHICLE AUTOMATICALLY SHIFTS INTO A NEW GEAR, AND IS ACCOMPANIED BY A LOSS OF POWER UNTIL THE REV SOUND AND CARD IN SPOKES SOUND. MAZDA CORPORATION HAS BEEN NOTIFIED OF ALL REPORTS I HAVE MADE, AND I DIDN'T KNOW OF THIS SITE TO REPORT UNTIL RECENTLY. I HAVE REPORTED ADDITION DEFECT S TO MAZDA CORP AS WELL BUT DO NOT HAVE THE DETAILS AT THIS TIME. THAT IS THE REASON FOR SUBMITTING THEM ALL AT THIS TIME.

    Source: NHTSA WEB SITE
  • 2010 MAZDA MAZDA3
    - OLYMPIA, WA

    TAKATA RECALL RELATED ACCIDENT HAPPENED 10/31/2014. THERE WAS NO AIRBAG RECALL AT THIS TIME. I WAS HIT ON THE DRIVERS SIDE CLASSIC T-BANE ACCIDENT. THE AIRBAG DEPLOYMENT CAUSED MORE DAMAGE THAN THE FORCE OF THE ACTUAL ACCIDENT. THE SIDE CURTAIN AIRBAG DEPLOYED. THE OTHER DRIVER WAS TRAVELING 20-30 MPH AT IMPACT. I WAS UNCONCIOUS FOR APPROX 30 SECONDS TO 1MIN AND I COULDN'T REMEMBER MY ADDRESS FOR THE FIRST 15-20 MINUTES AFTER THE ACCIDENT. POLICE WERE NOTIFIED AND SHOWED TO THE SCENE. I WAS UNABLE TO HEAR THE REST OF THE DAY FROM MY L EAR ( WHICH I WAS TOLD BY THE ER PROVIDER IS NORMAL FOR THE AIRBAG GOING OFF IS LIKE A CONCUSSION GRENADE) AND HAD MUFFLED HEARING THE NEXT 4-5 DAYS. I ALSO HAD A COLD WET FEELING DOWN THE L SIDE OF MY FACE ( LIKE THERE WAS BLOOD RUNNING DOWN MY FACE, BUT THERE WAS NO LACERATION.) THE ER REFERRED ME TO FOLLOW UP WITH A PCP. I SAW A PROVIDER WHEN I COULD AFTERWARD AS I COULDN'T OPEN MY MOUTH FOR 5-7 DAYS AFTER THE DAY OF THE ACCIDENT. I WAS REFERRED TO ENT TO FOLLOW UP CONCERNING POSSIBLE BROKEN JAW/FACIAL FRACTURES BREAKS. I STILL HAVE COMPLICATIONS WITH MY JAW AND FACIAL NUMBNESS ON THE L SIDE. I WAS TOLD THIS WILL NEVER GO AWAY AND IS UNABLE TO BE OPERATED ON.

    Source: NHTSA WEB SITE