MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2012 MAZDA MAZDA3- MARION, OH
WHEN BREAKING FROM A SPEED OF 35 MILES PER HOUR THE HEADLIGHTS FLICKER TO A VERY DIM DEGREE. IT IS NEARLY A STROBE LIGHT. APPARENTLY THERE IS A SOFTWARE UPDATE FIX FOR THIS FROM A TSB SO WHY ISN'T THIS RECALLED? IT IS CLEARLY DANGEROUS AND COMMON.
Source: NHTSA WEB SITE -
2007 MAZDA MAZDA3- PHOENIX, AZ
WHEN I START THE CAR AND START DRIVING THE POWER STEERING STIFFENS AND THE DASH BOARD LIGHTS GO ON AND OFF AND THE HEAD LIGHTS LIKE ITS LOSING POWER. THEN IS I PUSH THE GAS TO GO THE VEHICLE WILL SHUT OFF WITH THE STEERING WILL BEING HARD TO TURN THIS HAPPENED WHILE BACKING UP AND STARTING TO DRIVE ON THE REDIDENTIAL STREET
Source: NHTSA WEB SITE -
2012 MAZDA MAZDA6- CHESTERFIELD, VA
TAKATA RECALL- THE DASHBOARD WHERE THE AIR BAG IS LOCATED ON THE PASSENGER SIDE OF THE CAR IS CRACKING OPEN.
Source: NHTSA WEB SITE -
2009 MAZDA MAZDA6- TWIN FALLS, ID
TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V549000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 MAZDA RX-8- O'FALLON, MO
I PURCHASED A USED 2005 MAZDA RX-8 FROM A DEALER. SIGNED A WARRANTY ALTHOUGH THERE WERE NOT A BUYERS GUIDE OR A USED CAR STICKER DISPLAYED ANYWHERE ON THE VEHICLE. THE VEHICLE ORIGINALLY BELONGED TO MAZDA BOMMARITO AS EVIDENCED BY THE FADED RESIDUAL IMPRINT OF THE BOMMARITO LETTERING THAT HAD BEEM REMOVED LIKELY DUE TO BEING UNWANTED INVENTORY. I KNEW AHEAD OF TIME THAT THIS PARTICULAR VEHICLE HAS A ROTARY ENGINE THAT REQUIRES STANDARD MAINTENANCE AND CARE WHICH I HAVE BEEN PERFORMING AND DOCUMENTING ALONG WITH ALL RECALLS. THESE INCLUDE- LET THE ENGINE WARM UP, REGULARLY TOPPED OFF ALL FLUIDS DECARBED AND CLEANED SENSORS ETC INTERNAL MAINTENANCE CARE/BREAK IN PERIOD AND REPLACED SPARK PLUGS/ LEADS WITH FACTORY GENUINE OEM FIRST HAND. AFTER OWNING IT LESS THAN A YEAR, WITH ONLY 50K MILES ON IT, IT BEGAN TO RUN VERY POORLY. I HAD THE VEHICLE DIAGNOSED AND HAVE DOCUMENTATION AND RECORDS OF WORK FROM SEVERAL INDEPENDENT MECHANICS, SHOPS AND OFFICIAL MAZDA DEALERSHIP(BOMMARITO WHERE IT WAS ORIGINALLY TRANSPORTED FROM TO THE NEIGHBORING DEALER) IM PAYING $8,000 FOR AT IT AND DROVE IT FOR LESS THAN A YEAR AND IN SPITE OF REGULAR UPKEEP IT LOST COMPRESSION IN ITS REAR ROTOR. II HAVE THE EXTENDED WARRANTY NOTICE FROM MAZDA THAT COVERS ROTARY ENGINE CORE REPLACEMENTS. HOWEVER SINCE ITS "USED" IT MIGHT NOT BE COVERED BY MY STATES LEMON LAW. THERE ARE 1000'S OF OWNERS DEALING WITH THE SAME ISSUES ON BEHALF OF MAZDA. I MAILED THE SUBSEQUENT OWNERSHIP NOTIFICATION TO THE MAZDA IMPORTER TO TRANSFER THE RECORDS OF THE PREVIOUS OWNERS ON A LEASE PURCHASE WHICH I HAVE DOCUMENTATION OF ALTHOUGH THE DEALER WOULD NOT GIVE ME ANY INFO ABOUT THE COUPES HISTROY WHICH SEEMS DISHONEST.. THE DEALERSHIP IS NOT ENTIRELY AT FAULT. MAZDA IS TOO. HAVE ALL THIS IN PAPERWORK. I AM AWAITING A RETURN NOTICE FROM MAZDA ABOUT TRANSFER OF WARRANTY FROM THE PREVIOUS OWNER(S) DOCUMENTS ARE BELOW.
Source: NHTSA WEB SITE -
-
2013 MAZDA CX-5- CORINTH, MS
THERE WAS A RECALL ON THE LIFT GATE STAY DAMPER. RECALL WAS RECEIVED OCT. 2016 &HAS NOT BEEN REPAIRED. TUPELO MAZDA SAYS THERE'S NO PARTS FOR IT. THIS NEEDS TO BE RECTIFIED ASAP. THE RECALL SAYS THE LIFT GATE CAN FALL POTENTIALLY CAUSING INJURY, THE STAY DAMPERS ARE FAULTY.
Source: NHTSA WEB SITE -
2013 MAZDA MAZDA5- ORCHARD PARK, NY
TL* THE CONTACT OWNS A 2013 MAZDA 5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 05/11/17 *BF.. ...UPDATED 06/13/17 *BF UPDATED 10/13/2017 *JS *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 MAZDA MAZDA6- MELBURNE, FL
TL* THE CONTACT OWNS A 2016 MAZDA MAZDA6. THE CONTACT STATED THAT THE CRUISE CONTROL WOULD NOT CEASE TO FUNCTION AND WHEN ATTEMPTING TO DISENGAGE IT THE VEHICLE WOULD INCREASE IN SPEED. THE FAILURE OCCURRED WITHOUT WARNING. THE FAILURE OCCURRED SIX TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CRUISE CONTROL BUTTONS NEEDED TO REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 MAZDA CX-9- MISSWA, MN
TL* THE CONTACT OWNS A 2012 MAZDA CX-9. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON SIX OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 MAZDA MAZDA6- FAIRLAWN, OH
TL* THE CONTACT OWNS A 2009 MAZDA 6. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC, IT WAS DIAGNOSED THAT THE ENGINE CRADLE WAS DEFECTIVE DUE TO SEVERE CORROSION AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE REPAIR; HOWEVER, THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE CONTACT WAS INFORMED BY A MAZDA REPRESENTATIVE THAT THIS WAS A KNOWN FAILURE WITH THAT PARTICULAR MODEL VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 220,000. THE VIN WAS NOT PROVIDED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE