MAZDA Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA 6. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE. UPDATED 05/30/17*LJ UPDATED 10/11/2017*JS

TL* THE CONTACT OWNS A 2010 MAZDA CX9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE'S INDICATORS SHOWED THAT ALL SYSTEMS WERE FUNCTIONING CORRECTLY; HOWEVER, THE AIR BAGS AND SEAT BELTS WERE MALFUNCTIONING. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT STRUCK A BARREL AND THE FRONT END OF THE VEHICLE BECAME DETACHED. THE CONTACT STRUCK THE STEERING WHEEL AND DASHBOARD. THE AIR BAGS DID NOT DEPLOY. THE CONTACT RECEIVED INJURIES TO THE HEAD AND CHEST, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE AIR BAG REPAIR WAS NOT PROVIDED DUE TO PARTS UNAVAILABILITY. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

IN 2015 THE SRS LIGHT STARTED FLASHING AND I TOOK THE CAR IN TO JOHN WINE MAZDA FOR REPAIRS. ON 10/28/2015 THEY REPLACED THE CLOCK SPRING MODULE FOR $634.45 WHICH DID NOT FIX THE PROBLEM. ON 11/2/2015 THEY REPLACED THE DIAGNOSTIC MODULE OF $485.00 WHICH DID NOT FIX THE PROBLEM. THEY STATED PARTS WERE NO LONGER AVAILABLE TO FIX THE PROBLEM AND ON 11/13/2015 THE SAID THE BATTERY AND BACKUP BATTERY MODULE NEEDED TO BE REPLACE BUT THE MODULE HAD BEEN DISCONTINUED. I RESEARCHED AVAILABILITY AND ONLY USED MODULES WERE AVAILABLE AND JOHN HINE MAZDA SAID THEY COULD NOT INSTALL USED PARTS.FINALLY ON 3/16/2016 THEY HAD A FACTORY REPRESENTATIVE CHECK OUT THE AIR BAG AND HE SAID IT NEEDED TO BE REPLACED BUT WAS NO LONGER AVAILABLE AS IT HAD BEEN DISCONTINUED. AT THIS TIME THEY SAID I NEEDED TO PROVIDE A NEW AIR BAG-WHICH I OBVIOUSLY CAN'T- AND THE DISCONNECTED AIR BAG MODE AND TAPED THE WIRING SO IT WAS NO LONGER CONNECTED. I NOW AM EXPECTED TO DRIVE MY CAR WITHOUT THE PROTECTION OF AN AIR BAG WHICH I CONSIDER A SAFETY VIOLATION. *JS

TL* THE CONTACT OWNS A 2004 MAZDA 6. AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V382000 (AIR BAGS) AND 16V354000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION). THE CONTACT WAS UNABLE TO RECEIVE THE REPAIR BY THE DEALER WITHIN A REASONABLE TIME FRAME. THE DEALER INDICATED THAT ADDITIONAL REPAIRS HAD BEEN REQUIRED TO MANEUVER VARIOUS PARTS TO COMPLETE THE REPAIR AND THAT A COST WOULD BE APPLIED IN ADDITION TO THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS UNCERTAIN OF WHEN THE VEHICLE MAY BE REPAIRED BY THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 05/23/17 *BF COSUMER STATES THE MATTER HAS BEEN RESOLVED AT NO ADDITIONAL COST. *CN

TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THAT WHILE MAKING A RIGHT AT LOW SPEEDS, THE FRONT DRIVER SIDE SEAT SEPARATED FROM THE BASE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THERE WERE NO INJURIES SUSTAINED DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 17V082000 (SEATS). THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

ENGINE LIGHT, DIAGNOSTIC CODE INDICATES HEATER CORE PROBLEM. SYSTEM HAS BEEN FLUSHED AT LEAST 2 TIMES AND PROBLEM STILL REOCCURS WITHIN A WEEK. IT HAS BEEN A COMMUTING INCONVENIENCE AND MY WIFE IS FEARFUL OF DRIVING THE CAR WITH THE ENGINE LIGHT ON.

TAKATA RECALL: I RECEIVED MAZDA OFFER TO REPLACE DEFECTIVE PART AND ACCOMMODATE FOR TRANSPORTATION WHILE THE CAR IS BEING REPAIR. THE ONLY REQUIREMENT TO HAVE THIS ACCOMMODATIONS IS TO MAKE AN APPOINTMENT FOR THEM TO DELIVER SUCH OFFER TO FIX THE INCONVENIENCES THAT THIS BRINGS. I CALLED TO MAKE THE ARRANGEMENTS BUT NOW MAZDA REFUSES TO GIVE ANOTHER TRANSPORTATION WHILE FIXING THE CAR, EVEN THOUGH THIS IS INCLUDED IN THEIR WRITTEN OFFER.

TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.