MAZDA Complaints

TL* THE CONTACT OWNS A 2005 MAZDA RX-8. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V793000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ELECTRIC DRIVERS SIDE AND REAR PASSENGER SIDE WINDOW MOTORS HAVE FAILED THREE (3) TIMES IN THE PAST YEAR. WINDOW WILL NOT GO UP AND HAD TO BE REPAIRED. WHILE IN MOTION.

TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOTIFIED. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA 6. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2009 MAZDA6 POSSIBLE LOSS OF STEERING CONTROL. THE STEERING RACK MOUNTING BOLT ON THE RIGHT SIDE IS NOT CONNECTED TO THE FRAME. THE MOUNTING BOSS ON THE CROSS MEMBER FRAME (ENGINE CRADLE) IS RUSTED OUT AFTER 8 WINTERS AND 69000 MILES. THE STEERING RACK IS ONLY CONNECTED ON THE LEFT SIDE BY 2 BOLTS THAT WILL FAIL SOON. AT THAT POINT THERE WOULD BE A TOTAL LOSS OF STEERING CONTROL WHEN THE RACK BREAKS FREE OF ITS MOUNTS. I FOUND THIS AFTER NOTICING THAT THE CAR MADE A NOISE WHEN TURNING, ALSO WHILE IN PARK AND TURNING THE STEERING WHEEL BACK AND FORTH, THE FRONT END OF THE CAR WOULD LIFT UP AND BACK DOWN. I INSPECTED THE FRONT RIGHT FOR A CAUSE AND FOUND THE RACK WAS LOOSE. I BELIEVE IT IS TOO DANGEROUS TO DRIVE IN THIS CONDITION.

WHILE DRIVING HOME THROUGH PITTSBURGH, PA IN ABOUT AN INCH OF SNOW I CAME TO A 90 DEGREE TURN ON A RESIDENTIAL CITY STREET. I TOOK THE TURN AT NO MORE THAN 15 MPH AND THE CAR DID NOT RESPOND TO THE TURN, INSTEAD SLIDING INTO THE CURB CAUSING DAMAGE TO THE RIGHT FRONT STEERING ASSEMBLY. THIS IS NOT AN ISOLATED INCIDENT OF THE TIRES HAVE LITTLE TO NO GRIP IN THE SNOW. PAST INCIDENTS HAVE ALL INCLUDED THE VEHICLE IN MOTION, ON A HALF INCH OR MORE OF SNOW, AND LOSING GRIP WHEN ATTEMPTING TO BRAKE OR STEER. MOST INCIDENTS HAVE OCCURRED AT SLOWER SPEEDS OF LESS THAN 25MPH. MAZDA SHOULD NOT USE THESE TIRES AS THEY POSE A SIGNIFICANT SAFETY HAZARD IN THE SNOW. THIS IS MORE SERIOUS THAN ANY OTHER VEHICLE I HAVE DRIVEN WITH ALL-SEASON TIRES AS THESE PROVIDE NO GRIP WHATSOEVER IN THE SNOW.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/31/17*LJ *CN

WHILE DRIVING ON THE HIGHWAY, THE WHEEL CYLINDER BECAME TOTALLY DETACHED FROM THE WHEEL FACE CAUSING THE CAR TO JERK UNCONTROLLABLY AND DIFFICULT TO STEER. IMMEDIATELY PULLED TO SHOULDER FOR SAFETY. THERE IS NO DAMAGE TO FACE OF RIM BUT THE WHEEL CYLINDER THAT MOUNTS THE TIRE IS TOTALLY DETACHED FROM THE WHEEL FACE. VEHICLE PURCHASED NEW IN MAY HAS 30000 MILES ON IT.