MAZDA Complaints

THE AIRBAG WARNING LIGHT CAME ON AND SHOWS THE MODULE HAS FAILED. MODULES ARE NOT AVAILABLE FROM THE MANUFACTURER. THIS IS A COMMON SAFETY PROBLEM WITH MAZDA MIATAS.

TAKATA RECALL - MY COMPLAINT IS WITH THE LOCAL MAZDA DEALER. I RECEIVED THE RECALL NOTICE AND FOLLOWED THE INSTRUCTIONS TO SET UP AN APPOINTMENT. WHEN I ARRIVED FOR THE APPOINTMENT I WAS TOLD THAT THE WORK COULD NOT BE PERFORMED BECAUSE THE PARTS NECESSARY WERE NOT ORDERED. IN MY OPINION THE DEALERSHIP HANDLED THIS APPOINTMENT AND THE FOLLOW UP POORLY. THE REPAIR HAS NOT YET BEEN ACCOMPLISHED DUE TO MY BUSY SCHEDULE AND THE LACK OF COMMUNICATION ON BEHALF OF THE DEALERSHIP. I AM NOT SURE WHAT IS CONSIDERED A "REASONABLE AMOUNT OF TIME" BUT IN MY OPINION THIS SHOULD HAVE BEEN TAKEN CARE OF WEEKS AGO. AS OF TODAY I HAVE AN APPOINTMENT SCHEDULED FOR WEDNESDAY FEBRUARY 22ND.

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V382000 (AIR BAGS) AND 16V354000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE CONTACT CALLED TWO DEALERS, BUT THERE WAS NO RESPONSE AFTER SEVERAL CALLS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER FOR THE RECALL REPAIR, BUT WAS TOLD THAT PARTS NEEDED TO BE ORDERED. THE CONTACT WAITED FOR AT LEAST FOUR MONTHS WITH NO CONTACT FROM THE DEALER FOR RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V56000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT FOUND EXCESSIVE MOISTURE IN THE EXTERIOR HEADLAMPS. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER INCLEMENT WEATHER. THE DEALER CONFIRMED THAT THE HEADLAMPS EXPERIENCED EXCESSIVE MOISTURE AND THE HEADLAMP ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.

PARKED MY CAR. OPEN UP DRIVERS DOOR , RADIO AND DASH LIGHTS CAME ON. STANDING ON DRIVEWAY NOW PUSH BUTTON TO TURN OFF RADIO AND DASH. EVERYTHING CAME BACK ON. DID IT THREE TIMES AND ON THE THIRD TIME VEHICLE STARTED TO ROLL BACKWARDS. HAD TO CURLY ON THE FLOOR BARD AND DOOR WIDE OPEN. VEHICLE GAINING SPEED, ENGINE OFF, LOOK AT GEAR SHIFT SAYING IT'S IN PARK STILL. I HAD TO JUMP OUT OF VEHICLE BECAUSE I THOUGHT I WAS GOING TO DIE. NEIGHBOR CAME TO HELP ME OUT AND CALLED 911 WHO SENT AN AMBULANCE AND POLICE. PARAMEDICS ATTENDED TO MY NEEDS AND RUSHED ME TO THE HOSPITAL. POLICE ASK THE NEIGHBORS IF SOMEONE WAS INSIDE THE VEHICLE AND THEY SAID NO. POLICE REPORT SHOWS VEHICLE STILL IN PARK. VEHICLE HIT A TREE AND HIGH CENTER ON A PGE ELECTRICAL BOX. NOW VEHICLE IS AT A DEALERSHIP WHO TOLD MY FATHER UNDER THE TABLE THEY WERE ABLE TO DUPLICATE CONCERNS BUT WILL NOT NOTE IT ON THE REPAIR ORDER. THEY LOOKED AT SENSORS AND KNOW CODES APPEARED. ONCE MY FATHER MENTION HE WORKED AT A DEALERSHIP THEY MENTION THAT I MUST HAVE HAD THE VEHICLE IN REVERSE. IF I STAND OUTSIDE OF THE VEHICLE AND FOR A GOOD MINUTE TO TWO MINUTES AND IT SHOWED IN PARK THE WHOLE TIME, THERE IS SOMETHING ELECTRICAL GOING WRONG WITH THE VEHICLE. IF YOU GOOGLE RADIO IS STAYING ON WHEN VEHICLE IS SHUT OFF REGARDING THESE MAKE AND MODEL THERE ARE SEVERAL CASES OF THIS HAPPENING. PEOPLE SAY THEY HAVE TO SLAM THE VEHICLE INTO PARK TO GET THE RADIO TO WORK. SOME PEOPLE HAD A BRAKE SENSOR REPLACE WHICH FINALLY FIXED THE CONCERN....UPDATED 03/29/17 *BF *CN

WHILE DRIVING, THE SWING ARM WHICH ATTACHES THE ADJUSTMENT BAR UNDER THE DRIVER SEAT CUSHION TO THE LEFT SEAT SLIDER BROKE. THE SEAT ROCKS FREELY APPROXIMATELY 1 FOOT, MAKING THE SEATBELT USELESS AND THE CAR COULD NOT BE DRIVEN SAFELY. I HAD TO REMOVE THE SEAT AND RE-WELD THE SWING ARM. THE DEALER SOLUTION WOULD BE A COMPLETE SEAT REPLACEMENT COSTING $900. MILEAGE: 71000

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 AND 16V593000 (AIR BAGS, SUSPENSION). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING 65 MPH, THE VEHICLE JERKED FORWARD AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. AS A RESULT, THE DRIVER SUSTAINED WHIPLASH THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.