MAZDA Complaints

TL* THE CONTACT OWNS A 2008 MAZDA CX-9. WHILE DRIVING 30 MPH, THE VEHICLE SUDDENLY JERKED AND CAME TO A SUDDEN HALT WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT BALL JOINT AND AXLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 115,000.

RUST INSIDE THE REAR RIGHT WHEEL WELL HAS CORRODED THE FRAME AND METAL. NOW IT HAS STARTED TO RATTLE AND I'M AFRAID MY CAR WILL DETACH FROM THAT AREA. I'VE HEARD OF MANY COMPLAINTS ABOUT THIS PROBLEM. THE MANUFACTURER BUILT IT VERY POORLY AND EASY FOR WATER AND SALT TO GET IN THAT AREA AND RUST IT OUT. THERE SHOULD BE A RECALL ON THIS. THE FORD ESCAPE AND THE MAZDA TRIBUTE ARE KNOW FOR THESE PROBLEMS. I SEE THAT FOR DID A RECALL ON THEIR ESCAPE. MAZDA SHOULD DO THE SAME.

TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/10/17*LJ *CN

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. WHILE REVERSING THE VEHICLE, THE BRAKES MADE NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT WATER ENTERED AND CAUSED THE CALIPERS TO RUST. THE BRAKES WERE DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.

TRIED TO STOP THE VEHICLE WHILE DRIVING AND THE BRAKE PEDAL MADE A HISSING SOUND AS IF AIR WAS ESCAPING. THE VEHICLE ALSO KEPT MOVING EVEN THOUGH THE BRAKE PEDAL WAS FULLY PRESSED TO THE FLOORBOARD. TOOK THE VEHICLE IN TO THE MAZDA DEALERSHIP THE NEXT DAY AND IT WAS CONFIRMED THAT THE BRAKE BOOSTER HAD FAILED INTERNALLY.

SEAT TRACK-OCCUPANT SENSOR RIGHT BCN167SW0A LIGHT FLASHES ON DASHBOARD WHEN CAR IS TURNED ON. IT WAS PREVIOUSLY REPLACED IN 2012. MAZDA WARRANTY DOESN'T COVER THIS ANY LONGER, BUT IT SHOULD. I BELIEVE MAZDA HAS A LEGAL OBLIGATION TO FIX THIS PROBLEM AT NO COST BECAUSE THIS IS THE SECOND TIME IT HAS HAPPENED IN FIVE YEARS.

TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 MAZDA 3. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE STRUCTURE; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 MAZDA 6. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE AIR BAG REPLACED. A CRACK WAS DISCOVERED ON THE DASHBOARD AFTER THE AIR BAG WAS REPLACED. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO PAY OUT OF POCKET TO REPLACE THE CRACK IN THE DASHBOARD. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 108,000.