MAZDA Complaints

TAKATA RECALL - I AM STILL WAITING FOR A REPLACEMENT AIR BAG FOR MY MAZDA 6. MY CAR WAS PART OF THE ORIGINAL RECALL LAST SUMMER. IT'S BEEN 8 MONTHS NOW, AND THE PART IS STILL NOT AVAILABLE. I RECEIVED A RECALL LETTER THAT WAS ABSOLUTELY TERRIFYING AND ADVISED ME THAT I SHOULD NOT USE THE PASSENGER SEAT BECAUSE IF THE AIR BAG DEPLOYED IT COULD SERIOUSLY INJURE OR KILL ME. THIS RECALL IS REALLY PUTTING ME AT A DISADVANTAGE. I ONLY HAVE 1 CAR. I CAN'T AFFORD TO BUY ANOTHER ONE, AND I FEEL UNSAFE IN THIS CAR. NOT ONLY DO I NOT FEEL SAFE IN MY OWN CAR, MY SON HAS HIS DRIVING PERMIT, AND I'M NOT ABLE TO TEACH HIM HOW TO DRIVE BECAUSE I CAN'T USE THE PASSENGER SEAT. THIS IS ABSOLUTELY RIDICULOUS. SOMETHING NEEDS TO BE DONE TO COMPENSATE THOSE OF US THAT ARE FORCED TO DEAL WITH A CAR RECALL WHICH IS CAUSING DISRUPTIONS TO OUR DAILY ROUTINE AND DELAYING BASIC LIFE LESSONS FROM OCCURRING LIKE STUDENT DRIVER'S EDUCATION.

TL* THE CONTACT OWNS A 2008 MAZDA 3. WHILE HAVING THE VEHICLE SERVICED FOR NHTSA CAMPAIGN NUMBER: 10V374000 (STEERING), THE DEALER DID NOT REPAIR THE VEHICLE AS WRITTEN IN THE RECALL. THE RECALL STATED THAT DEALERS WOULD REPLACE THE POWER STEERING PUMP AND LINES FREE OF CHARGE. THE DEALER REPORTEDLY STATED THAT THEY WOULD REPLACE THE POWER STEERING RESERVOIR AND LINES, AND THAT REPLACING THE POWER STEERING PUMP WOULD BE AT THE OWNER'S EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DISCREPANCY. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.

THE WEAR ON MY BACK BRAKES WAS ABNORMALLY FAST. THERE WAS ALREADY A RECALL FOR JAPANESE MADE BRAKES BUT MINE WERE MEXICAN MADE. THE FRONT BRAKES HAD VERY LITTLE WEAR WHERE AS I HAD TO REPLACE THE BACK AFTER ABOUT 25,000 MILES.

TL* THE CONTACT OWNS A 2009 MAZDA 6. WHILE DRIVING 10 MPH, THE BRAKE PEDAL FAILED TO DEPRESS WITHOUT WARNING WHILE APPROACHING A STOP SIGN. THE CONTACT CONTINUED TO DEPRESS THE BRAKE PEDAL UNTIL IT FINALLY WORKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

TL* THE CONTACT OWNS A 2006 MAZDA 6. WHILE DRIVING 5 MPH IN THE DRIVEWAY, THE BRAKE PEDAL FAILED TO DEPRESS. THE VEHICLE CRASHED INTO THE HOME'S GARAGE WITHOUT WARNING. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT AUTO SHOP. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

WHEN THE BRAKES ARE APPLIED AND THE HEADLIGHTS ARE ON, THE HEADLIGHTS WILL PULSE. THE FLASHING HEADLIGHTS ARE VERY NOTICEABLE WHEN FOLLOWING BEHIND ANOTHER CAR. THIS PROBLEM HAS BEEN HAPPENING FOR WEEKS.

THE BRAKE PEDAL IS SEVERAL INCHES HIGHER THAN THE GAS PETAL IN THIS VEHICLE. IT SLOWS DOWN REACTION TIME WHEN REACTING TO AN EMERGENCY SITUATION. I WAS BACKING INTO A PARKING SPACE. A VEHICLE WENT AROUND ME. I NOTICED THE VEHICLE, BUT WHEN I TRIED TO QUICKLY MOVE MY FOOT TO THE BRAKE MY FOOT GOT HUNG UP ON THE BRAKE PEDAL. THERE WAS AN ACCIDENT WITH NO INJURIES. THE ACCIDENT COULD HAVE BEEN AVOIDED IF I WAS ABLE TO HIT THE BRAKES. AFTER THE ACCIDENT I SAT IN THE PARKING LOT TO ANALYZE AND CORRECT MY MUSCLE MEMORY AND PRACTICE MOVING MY FOOT QUICKLY FROM GAS TO PEDAL. I REALIZED IT TOOK MUCH EFFORT, CONCENTRATION AND QUITE A STRETCH TO GET GET MY FOOT TO THE PEDAL QUICKLY. THE PEDALS SHOULD BE EVEN, OR VERY CLOSE TO EVEN. I DON'T KNOW WHY SOMEONE WOULD THINK THIS IS BETTER, BUT IF IT'S A PREFERENCE THERE SHOULD BE AN ADJUSTMENT. EVEN SHOULD BE THE FACTORY DEFAULT. IT'S COMMON SENSE YOU CAN MOVE MORE QUICKLY STRAIT ACROSS THAN UP AND OVER. THE UNADJUSTIBLE FACTORY POSITION IS OK FOR STANDARD TRAFFIC SITUATIONS, BUT WHEN IN AN UNEXPECTED ENERGENCY SITUATION IT SLOWS DOWN YOUR REACTION TIME CONSIDERABLY. MAZDA SAYS IT'S NORMAN AND ALL NEW CARS ARE THIS WAY. I SAID THAT DOESN'T MAKE IT CORRECT OR ANY LESS OF A SAFETY CONCERN. WHY MAKE A CHANGE THAT SLOWS DOWN REACTION TIME? *TR

TAKATA INFLATORS. WE ARE A ONE CAR FAMILY AND OUR MAZDA AIRBAG WAS SLATED TO BE REPAIRED IN NOVEMBER BUT WE STILL HAVEN'T RECEIVED ANY INFO WHEN THE PARTS ARE GOING TO BE AVAILABLE. WE COULDN'T EVEN TAKE OUR CAR ON OUR HONEYMOON IN NOVEMBER OF THIS YEAR. I KNOW OF OTHER COMPANIES SUCH AS HONDA WHO ARE RENTING CARS FOR THERE CUSTOMERS AND MAZDA ISN'T EVEN REACHING OUT TO OUR FAMILY BUT THEY ARE STILL TAKING OUR MONTHLY PAYMENT. I KNOW WE AREN'T THE ONLY FAMILY AFFECTED BY THIS BUT THIS IS TAKING WAY TOO LONG AND INCONVENIENCING US IN A BAD WAY. PLEASE LOOK INTO THIS. WE ARE CONCERNED AND FRUSTRATED BY THE LACK OF ANSWERS.

TL* THE CONTACT OWNS A 2006 MAZDA 5. WHILE DRIVING APPROXIMATELY 70 MPH, THE SUN ROOF SHATTERED WITHOUT IMPACT. AS A RESULT, SMALL PIECES OF GLASS FELL ON THE CONTACT. THE CONTACT SUSTAINED MINOR CUTS TO THE HANDS THAT DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT MANAGED TO AVOID A COLLISION AND MERGED TO THE SHOULDER OF THE ROAD. THE CONTACT CONFIRMED THAT THERE WAS NO IMPACT TO THE SUN ROOF THAT COULD HAVE CAUSED THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 158,914.

DRIVERS SIDE SEAT BECAME LOOSE. WHEN SITTING DOWN IN THE CAR A LOUD CLUCK WAS HEARD AND THE FRONT DRIVER SEAT MOVED BACKWARD. UPON INSPECTION THE WELD HOLDING THE SEAT TO THE BRACKET HAD SNAPPED. CAR WAS STATIONARY AT THE TIME BEEN RENDERED UN-DRIVABLE DUE TO THE MOVEMENT IN THE SEAT.