MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 MAZDA CX-7- FORT VALLEY, GA
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 MAZDA MAZDA6- SIOUX FALLS, SD
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V594000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 MAZDA TRIBUTE- CAPTAIN COOK, HI
FOSTER LAW OFFICES AND ATTORNEY [XXX] REPRESENT [XXX] IN CONNECTION WITH HIS DEATH ON OR ABOUT DECEMBER 1, 2016 IN KAILUA-KONA, HAWAII. [XXX] WAS THE FRONT SEAT PASSENGER OF A 2006 MAZDA TRIBUTE DRIVEN BY [XXX], WHO ALSO DIED IN THE ACCIDENT. THIS COMPLAINT IS BASED ON RECALL #6812G ("RECALL"). BASED ON A DOCUMENT ENTITLED "MAZDA NORTH AMERICA OPERATIONS WARRANTY VEHICLE INQUIRY REPORT" ("INQUIRY REPORT"), TWO SEPARATE REPAIRS WERE MADE IN CONNECTION WITH THE RECALL. ON OR ABOUT FEBRUARY 1, 2013, THE MAZDA DEALERSHIP INSTALLED PART NUMBER 1F0110218 ("FIRST REPAIR"). ON OR ABOUT FEBRUARY 25, 2013, THE SAME MAZDA DEALERSHIP INSTALLED A SECOND PART - PART NUMBER 1F0310218 ("SECOND REPAIR"). IT IS UNCLEAR WHETHER THE DEALERSHIP REMOVED PART NUMBER 1F0110218 AS PART OF THE SECOND PART INSTALLATION. THE FIRST REPAIR WAS "PAID" BY MAZDA. THE SECOND REPAIR WAS "DENIED" PAYMENT BY MAZDA. THE INQUIRY REPORT IS ATTACHED. UPON INFORMATION AND BELIEF, THE FOLLOWING OCCURRED ON OR ABOUT DECEMBER 1, 2016: A 2006 MAZDA TRIBUTE ("TRIBUTE") VIN # [XXX], DRIVEN BY [XXX] WAS TRAVELING NORTHBOUND ON HIGHWAY 190 IN KAILUA-KONA, HAWAII AT APPROXIMATELY 12:30 P.M ON DECEMBER 1, 2016. [XXX], WAS THE FRONT SEAT PASSENGER IN THE TRIBUTE. THE TRIBUTE COLLIDED HEAD-ON WITH A DUMP TRUCK TRAVELING SOUTHBOUND ON 190. BOTH [XXX] WERE DECLARED DECEASED UPON ARRIVAL TO KONA COMMUNITY HOSPITAL. MINUTES BEFORE THE SUBJECT HEAD-ON COLLISION, THE HAWAII ISLAND POLICE DEPARTMENT RECEIVED A CALL FROM A DRIVER COMPLAINING THAT THE TRIBUTE WAS DRIVING IRREGULARLY. THE TRAFFIC ENFORCEMENT DIVISION OF THE HAWAII ISLAND POLICE DEPARTMENT IS INVESTIGATING THE ACCIDENT. OFFICER [XXX] IS THE INVESTIGATING OFFICER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2015 MAZDA CX-5- BENTON, AR
TL* THE CONTACT OWNS A 2015 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE; HOWEVER, THE CONTACT COULD NOT SPEAK WITH A REPRESENTATIVE. THE CONTACT STATED THAT THE MANUFACTURER LEFT A VOICE MESSAGE STATING THAT THEY WERE IN A MEETING. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 MAZDA CX-7- PAWTUCKET, RI
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE DRIVING 55 MPH, THE VEHICLE VEERED TO THE RIGHT AND LEFT WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2007 MAZDA CX-7- JAMESTOWN, NC
TAKATA RECALL - THEY STILL DON'T HAVE PART AVAILABLE TO REPAIR MY CAR. THIS RECALL HAS BEEN OUT SINCE MAY 25 2016.
Source: NHTSA WEB SITE -
2009 MAZDA MAZDA6- RAPID CITY, SD
TANKA RECALL. NOTIFIED OF RECALL ON PASSENGER AIRBAG AND SHOULD NOT HAVE PASSENGERS MORE THAN 6 MO AGO, DEALER HAS NO IDEA WHEN THEY'LL GET IT CORRECTED. THIS IS OUR FAMILY VEHICLE AND WE CAN'T USE IT IN FEAR FOR OUR LIVES.
Source: NHTSA WEB SITE -
2010 MAZDA CX-7- AUSTIN, TX
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE DRIVER SIDE WHEELS PUSHED TOWARDS THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V593000 (SUSPENSION) AND 16V356000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 MAZDA MAZDA6- HEPHZIBAH, GA
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 MAZDA CX-5- OMAHA, NE
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V644000 (AIR BAGS) WAS RECEIVED IN SEPTEMBER. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE