MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 MAZDA MAZDA3- SAVAGE, MN
CRUISE QUIT WORKING, TRACTION CONTROL LIGHT CAME ON AND SHORTLY THEREAFTER THE CHECK ENGINE LIGHT CAME ON. THEN ALL THE LIGHTS ON THE DASH STARTED FLASHING AND WENT INTO LIMP MODE. CAR DECELERATED AND I PULLED OVER TO THE SIDE OF THE ROAD. TURNED CAR OFF AND THEN IT WOULDN'T START. WAITED ABOUT 10 MIN AND RESTARTED SUCCESSFULLY WITH THE CHECK ENGINE AND TRACTION CONTROL LIGHT STILL ON. DROVE ANOTHER 70 MILES GOING IN AND OUT OF LIMP MODE WITH DASH LIGHTS FLASHING ON & OFF. TOOK TO DEALER AND REPLACED THE ANGLE (SP?) SENSOR IN STEERING WHEEL. DEALER RESET ALL CODES AND IT'S DONE IT TWICE SINCE GETTING CAR BACK, DEALER CAN'T FIGURE OUT WHAT'S WRONG. HAVE TO GO IN AND HAVE THE CODES RESET EVERY TIME TO GET IT BACK TO RUNNING AGAIN.
Source: NHTSA WEB SITE -
2016 MAZDA CX-5- WASHINGTON, DC
TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V064000 (FUEL SYSTEM) AND 16V644000 (LATCHES/LOCKS/LINKAGES). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 MAZDA CX-7- SUNRISE, FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V593000 (SUSPENSION) AND 16V356000 (AIR BAGS). THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 MAZDA B-SERIES TRUCK- KNOXVILLE, TN
TAKATA RECALL. I CONTACTED MY LOCAL MAZDA DEALER SHORTLY AFTER BEING NOTIFIED OF THE JANUARY 29, 2016 RECALL 9116A (NHTSA RECALL NUMBER 16V-048). THEY INFORMED ME THEY WOULD BEGIN REPLACING THE DEFECTIVE AIR BAGS DURING THE MARCH TO JUNE 2016 TIME FRAME. TO DATE I HAVE NOT BEEN CONTACTED BY MAZDA TO BRING MY VEHICLE IN FOR THE REPLACEMENT.
Source: NHTSA WEB SITE -
2010 MAZDA MAZDASPEED3- VACAVILLE, CA
DRIVERS SIDE SEAT BROKE AT WELDED ATTACHMENT POINT TO ADJUSTER RAIL. MY SON'S DRIVER SEAT WAS ROCKING, I THOUGHT THAT THE LOCKING WASHER HAD FALLEN OFF AND WENT TO REPLACE, WHEN I REMOVERED THE SIDE COVER I DISCOVERED THAT THE BRACKET THAT ATTACHED THE SEAT TO THE ADJUSTER FRAME HAD BROKEN. SEARCH THE WEB AND DISCOVERED THAT THIS WAS A COMMON ISSUE WITH THE MAZDA 3. WHEN TO DEALER AND DISCOVERED THAT I HAD TO REPLACE THE WHOLE SUBFRAME WHICH COST $300 FOR THE PART AND $300 FOR THE LABOR TO INSTALL IT. MAZDA NEEDS TO DO A RECALL AND FIX THIS ISSUE BEFORE SOMEONE GETS HURT AND ALSO REIMBURSE EVERYONE WHO HAD TO REPLACE THE POORLY CONSTRUCTED PART
Source: NHTSA WEB SITE -
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2013 MAZDA MAZDASPEED3- LAKE WORTH, FL
SUMMARY: INSUFFICIENT CORROSION PROTECTIVE COATING WAS APPLIED TO THE ENDS OF THE EXTERNAL CYLINDERS OF THE REAR HATCH/LIFT GATE GAS STAY DAMPERS (LIFT SUPPORTS). IF WATER CONTAINING ROAD SALT ENTERS, IT CAN CAUSE CORROSION. OVER TIME, INCREASED CORROSION MAY EVENTUALLY CAUSE IT TO BREAK AS THE REAR HATCH OR LIFT GATE IS OPENED. SAFETY RISK: THE REAR HATCH OR LIFT GATE MAY DROP SUDDENLY, AND/OR THE BROKEN PARTS MAY HIT THE CUSTOMER, CAUSING INJURY.
Source: NHTSA WEB SITE -
2008 MAZDA CX-7- SCOTTSDALE, AZ
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V593000 (SUSPENSION), AND 16V356000 (AIR BAGS) HOWEVER THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIRS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/17/17*LJ UPDATED 08/29/2017*JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 MAZDA CX-7- ARCHDALE, NC
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 MAZDA MAZDA6- EASLEY, SC
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V382000 (AIR BAGS) AND 16V354000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE BECAUSE THE MANUFACTURER HAD NOT SUPPLIED THE PARTS. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 MAZDA RX-8- MARYVILLE, TN
THE FUEL LINE INPUT NIPPLE, ON THE FUEL PUMP ASSEMBLY, CRACKS AND CAUSES A LEAK. THE FUEL PUMP LOCK RING IS NOT THE PROBLEM AND CAN BE REUSED. REPLACING THE FUEL PUMP ASSEMBLY FIXES THE PROBLEM. IT IS VERY COMMON ON ALL 2004-2008 MODELS.
Source: NHTSA WEB SITE