MAZDA Complaints

TL* THE CONTACT OWNS A 2013 MAZDA CX-5. WHILE THE VEHICLE WAS PARKED, THE LIFTGATE FAILED TO OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,835. THE VIN WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

LIKE THE MAZDA 6 FOR 2008, MY SON'S MAZDA 3 2006 HAD THE SAME PROBLEM WITH THE AIR BAG LIGHT NOT TURNING OFF. A MAZDA DEALER TOLD HIM IT WOULD COST $400 TO FIX AND THE WERE NO GUARANTEES IT WOULD BE FIXED. HE HAD IT FIXED BY A CERTIFIED MECHANIC WHO OFFERED A GUARANTEE. I PAID FOR IT AND I THINK IT SHOULD BE RECALLED LIKE THE MAZDA 6, AS IT IT A MATTER OF SERIOUS SAFETY.

I HAD WARMED UP MY CAR FOR APPROX. 5 MINUTES ON 1/1/2017, DROVE APPROXIMATELY 10 MILES TO A NEARBY CITY, AND TURNED ONTO A CITY STREET DRIVING 30 MPH. I ARRIVED AT A TURN ONTO ANOTHER CITY STREET, COMPLETED THE TURN, AND AS I BEGAN TO ACCELERATE, MY VEHICLE FELT AS IF IT HAD SHIFTED INTO NEUTRAL ON ITS OWN. AS I PRESSED THE ACCELERATOR, THE RPMS WOULD RISE BUT THE VEHICLE WAS ONLY COASTING DOWN THE STREET. I CHECKED THE GEAR SHIFTER, AND IT WAS STILL LOCATED IN THE DRIVE POSITION (AUTOMATIC) I THEN CHECKED THE INSTRUMENT CLUSTER AND IT SHOWED DRIVE WITH NO MAINTENANCE OR PROBLEM LIGHTS ILLUMINATED. I IMMEDIATELY PULLED OVER SHIFTED THE VEHICLE INTO PARK, THEN BACK INTO DRIVE. EVERYTHING SEEMED NORMAL, SO I CONTINUED DRIVING DOWN THE SAME STREET AND ABOUT 10 SECONDS LATER THE SAME ISSUE HAPPENED. I FOLLOWED THE SAME PROCESS AS BEFORE AND THEN CONTINUED TO MY DESTINATION. I BELIEVE THAT THIS ISSUE IS CAUSED BY SOMETHING FAULTY WITH THE TRANSMISSION OR RELATED COMPONENTS. IT SEEMS TO HAVE DONE THIS RANDOMLY OR WHEN SHIFTING INTO DIFFERENT GEARS. ALSO SEEMS FAULTY AS THEIR ARE NO OTHER INDICATORS OF AN ISSUE. I FEEL THAT THIS IS A VERY DANGEROUS ISSUE AS IF THIS WERE TO HAPPEN DURING MY TRANSIT TO WORK EACH DAY (VIA HIGHWAY, TRAVELING 65 MPH) THE POSSIBILITY OF AN ACCIDENT IS GREAT I BELIEVE. I HAVE CONDUCTED SOME RESEARCH ONLINE AND MY FINDINGS INDICATE SEVERAL OTHER OWNERS OF THE SAME VEHICLE HAVE HAD THIS SAME ISSUE WITH THEIR TRANSMISSION, COSTING THEM UNNECESSARY DOLLARS AS WELL AS RISKING SAFETY BY SOMETHING I BELIEVE TO BE FAULTY EQUIPMENT. *TR

I SOLD THIS MAZDA6 TO AN AUTO DEALER (SHORTLINE AUTO GROUP, AURORA, CO) IN NOVEMBER 2015. I HAVE SINCE RECEIVED SEVERAL RECALL NOTICES REGARDING THE CAR FROM MAZDA NORTH AMERICAN OPERATIONS. EACH TIME, I HAVE SENT BACK THE ENCLOSED INFORMATION CHANGE CARD, TELLING MAZDA THAT I SOLD THE CAR, AND GIVING THEM THE NAME AND ADDRESS OF THE BUYER. YET MAZDA CONTINUES TO SEND ME THE RECALL NOTICES. THIS MAKES ME WORRY THAT THEY ARE NOT UPDATING THEIR OWNER DATABASES WITH THE INFO FROM RETURNED INFORMATION CHANGE CARDS (SOMETHING THEY OBVIOUSLY SHOULD BE DOING). *TR

MY POWER TRAIN WAS SUPPOSED TO BE COVERED TO 100,000 MILES. WHEN THE TRANFER CASE HAD TO BE REPLACED AS PER WARNING IT HAPPENED AT 93000 ONSTEAD OF 90000 BUT I WAS TOLD THAT NOT ONLY EAS I NOT COVERED BUT THAT THE SUPPOSED WARRANTY COVERED TO 100000 MILES WAS NOT VALID EITHER BECAUSE THE CAR WASN'T CLASSIFIED AT MAZDA AS A CERTIFIED PRE-OWNED CAR AND THE ONLY REASON I BOUGHT THE CAR WAS ALTHOUGH THE MILEAGE WAS HIGH,APPROXIMATELY 54,300 MILES FOR A 2 YR.OLD CAR I PURCHASED IT BECAUSE WITH IT SUPPOSEDLY BEING PRE-OWNED CAR, THE POWER TRAIN WAS TO BE WARRANTEED TO 100000 MILES SO PICTURE MY SHOCK WHRN I WAS TOLD THAT THE CAR WAS NOT CONSIDERED TO BE PRE-OWNED AND THAT THE POWER TRSIN WOULDN'T BE COVERED. I MUST TAKE IT UP WITH THE DEALER. SO I WAS STICK WITH THE PAYMENT OF THE REPLACEMENT OF A PART THAT WAS LISTED FOR RECALL. SO FOR 2000 MILES PAST ORIGINAL RECALL MILEAGE AND BECAUSE MAZDA HAD NO RECORD OF MY CAR BEING PRE-OWNED I HAD TO PAY FOR EVERYTHING MYSELF. IT LOOKED LIKE A MONSTER HAD TAKEN A BITE OF THE PART IN QUESTION. I STILL HAVE PART CAUSE I 'M STILL TRYING TO GET MY MONEY BACK TO NO AVAIL#!!! IT WAS STATIONARY WHEN THE DEFECT BECAME EVIDENT.

THE DASHBOARD IS MELTED AND STICKY AND THAT MAKES IT BRIGHT WITH THE SUN AND REFLECTED IN THE GLASS INTERNALLY AND MAKES DAY DRIVING VERY DIFFICULT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V594000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2005 MAZDA RX-8. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V793000 (FUEL SYSTEM, PROPULSION), 15V382000 (AIR BAGS), AND 16V354000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TAKATA INFLATORS, I CALLED THE MAZDA DEALERSHIP TO GET THIS REPAIRED BUT I NEVER GOT A CALL BACK AND I HAVE TRIED 2 OR 3 TIMES AND NOTHING. THEY WON'T EVEN RETURN MY CALLS.

VEHICLE IS AWD. IN MAY 2016, TCS & ABS DASH LIGHTS CAME ON AS WELL AS THE DEPICTION OF A VEHICLE SKIDDING. BROUGHT TO MY LOCAL MECHANIC WHO SAID HE WAS GETTING FAULT CODES BUT COULD NOT DIAGNOSE. SUGGESTED WE GO TO THE DEALER. WENT TO LOCAL MAZDA DEALER WHO DIAGNOSED THAT BOTH THE TRANSFER CASE AND TRANSMISSION GEARS WERE STRIPPED, THAT THE VEHICLE WAS NOW OPERATING IN 2 WHEEL DRIVE AND THAT THE ABS WAS NOT FUNCTIONING BECAUSE OF THESE ISSUES. DEALER QUOTED $8,136 TO FIX. WE ASSUMED THERE MUST BE SOME RECALL ON THIS ISSUE BUT COULD NOT FIND ONE. WE THEN BROUGHT TO A LOCAL TRANSMISSION EXPERT WHO OPENED IT UP AND DESCRIBED SAME PROBLEM. STRIPPED GEARS ON BOTH TRANSMISSION AND TRANSFER CASE. HE CALLED DEALERSHIP PARTS DEPT. AND SAID THEY HAD SEVERAL OF THE MAJOR PARTS HE NEEDED TO REPAIR. HE THOUGHT WAS A SIGN THAT DEALER WAS SEEING MANY OF THESE SAME PROBLEMS AS THESE WERE NOT PARTS A DEALER WOULD TYPICALLY STOCK. I DISCOVERED MANY SIMILAR COMPLAINTS ON LINE. SOME NOTED MAZDA RECALLED 2010 AND NEWER FOR THE SAME PROBLEM. ALSO SAID IT MAY BE A ONBOARD COMPUTER ISSUE THAT CAUSED THE RAPID WEAR OF THE TRANSFER CASE AND TRANSMISSION. VERY CONCERNED THAT MAZDA IS PUTTING THIS ON THE CONSUMER WHEN IT SEEMS VERY LIKELY TO BE SOME DESIGN OR MANUFACTURING DEFECT.