MAZDA Complaints

THE HEADREST IS ANGLED TOO FAR FORWARD. I AM A SMALL FRAMED INDIVIDUAL 5'6", 115 LBS. I HAVE GOOD POSTURE. THIS SEAT AND HEAD REST DOES NOT ALLOW ME TO REST MY SHOULDERS AGAINST THE SEAT, RATHER I HAVE TO ROLL MY SHOULDERS FORWARD TO KEEP MY HEAD AWAY FROM THE HEADREST CAUSING SHOULDERS AND PAIN SO EXTREME THAT I FEEL LIKE VOMITING EACH TIME I DRIVE; MY COMMUTE IS ONLY 20-30 MINUTES. I HAVE TRIED MULTIPLE SEAT POSITIONS WITH THE LIMITED 2 ADJUSTMENTS I HAVE TO NO AVAIL. I HAVE READ THAT THE SEATS ARE MADE FOR LARGER PEOPLE WITH BROADER SHOULDERS-THEY WILL FILL THE SEAT AND DON'T SINK BACK INTO IT AS SMALLER INDIVIDUALS DO. SUCH PAIN IS A DISTRACTION TO DRIVING, MY HEAD SHOULD NOT BE FORCED DOWNWARD.

GAS CAP. THIS IS A KNOWN PROBLEM. THE GAS CAP WORKS ITSELF LOOSE AND CAUSES THE CHECK ENGINE LIGHT TO ILLUMINATE SINCE A LOOSE GAS CAP INTRODUCES AN OXYGEN LEAK. THE DEALER'S FIX IS TO TIGHTEN THE CAP. HOWEVER, ONCE THE CAR IS OUT OF WARRANTY, THIS CAUSES THE OWNER TO HAVE TO EITHER BUY A CODE SCANNER TO RESET THE CODE OR GO TO THE DEALER AND PAY FOR A DIAGNOSIS. THIS PROBLEM IS NOT AFFECTED BY THE TYPE OF DRIVING OR ROAD CONDITIONS. THE CAP WORKS ITSELF LOOSE AND THAT TRIGGERS THE WARNING LIGHT.

WHILE ACCELERATING MY TRANSMISSION GEARS HAVE DISINTEGRATED TWICE LEAVING CAR WITH NO WAY TO USE POWER. ONCE WAS A SIDE STREET, OTHER TIME I WAS MAKING A LEFT TURN IN AN INTERSECTION.

TL* THE CONTACT OWNS A 2002 MAZDA TRIBUTE. WHILE DRIVING VARIOUS SPEEDS, THE FRONT PASSENGER WHEEL BECAME DISENGAGED FROM THE VEHICLE AND JAMMED INTO THE WHEEL WELL. THE FAILURE CAUSED THE VEHICLE TO BE IMMOBILE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THEN TRANSPORTED TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE MANUFACTURER WOULD NOT COVER THE REPAIR DUE TO THE EXTENSIVE CORROSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V174000 (STRUCTURE) PRIOR TO THE FAILURE, BUT THE RECALL REPAIR WAS NOT PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000....UPDATED 09/12/16 *BF *TR

POWER BRAKES ARE GOING OUT. WHILE DRIVING THE POWER ASSIST ON THE BRAKES GOES OUT. YOU HAVE TO PUSH AS HARD AS YOU CAN TO GET ANY STOPPING ABILITY AND THEN THEY WILL WORK FINE AGAIN. THIS HAPPENS RANDOMLY BUT FREQUENTLY. THE CAR HAS 75,000 MILES.

TL* THE CONTACT OWNS A 2004 MAZDA 6. AFTER PARKING THE VEHICLE, THE FRONT DRIVER SIDE DOOR COULD NOT BE OPENED AND TRAPPED THE DRIVER INSIDE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 125,000.

2004 MAZDA TRIBUTE, APPROX. 101,000 MILES. COMPLETE FAILURE/RUST-THROUGH OF REAR, PASSENGER-SIDE WHEEL WELL CAUSING SEPARATION OF SHOCK/STRUT FROM THE FRAME. AS INDICATED IN THE HUNDREDS OF COMPLAINTS I HAVE READ, EXPERIENCED LOUD CLUNK AND SWAYING OF THE VEHICLE, BROUGHT TO OUR LONG-TIME MECHANIC WHO INDICATED HE HAD NEVER SEEN ANYTHING LIKE IT AND BASED ON AGE/CONDITION THERE IS NO WAY THIS SHOULD HAVE OCCURRED. BROUGHT VEHICLE IN TO MAZDA DEALERSHIP AFTER SPEAKING TO MAZDA CUSTOMER CARE (REP INDICATED THAT RECALL FOR SUB-FRAME CORROSION SHOULD ADDRESS THIS) ONLY TO BE TOLD THAT RECALL REPAIR WAS COMPLETED BUT CAR WAS UNSAFE TO DRIVE DUE TO THE CORROSION AND SHOCK SEPARATION. WHEN I CALLED MAZDA BACK AND ASKED HOW IT IS POSSIBLE TO ISSUE A RECALL ON A KNOWN ISSUE FOR RUST BUT ONLY ADDRESS ONE CONTACT POINT ON THE FRAME AS, CLEARLY, THE ENTIRE FRAME IS MADE/COATED WITH THE SAME MATERIALS, WAS ADVISED BASICALLY NOT THEIR PROBLEM AND IT IS POSSIBLE A FUTURE RECALL COULD ADDRESS THIS ISSUE. THIS IS ABSOLUTELY UNACCEPTABLE AND AS A CURRENT OWNER OF A 2014 MAZDA 6 (AND PAST OWNERS OF 6 OTHER MAZDA'S) I CAN NOT UNDERSTAND HOW A SAFETY ISSUE SUCH AS THIS IS NOT BEING ADDRESSED. AS EVIDENCED BY THIS WEBSITE AND MULTIPLE OTHERS, THIS ISSUE AFFECTS 2001-2006 MAZDA TRIBUTES (& FORD ESCAPES) AND WAS ALREADY ACKNOWLEDGED TO BE A DEFECT IN THE MATERIALS USED AS EVIDENCED IN RECALL# 14V-174. EXCESSIVE CORROSION IS NOT LIMITED TO A SINGLE ATTACHMENT POINT ON THE FRAME, TO EVEN IMPLY THAT IT WOULD BE IS AVOIDANCE OF LIABILITY BY THE MANUFACTURER(S) AT BEST, CRIMINAL NEGLIGENCE IS A BETTER DESCRIPTOR. IT IS THE ENTIRE FRAME THAT IS DEFECTIVE AND THIS NEEDS TO BE ADDRESSED AS A CRITICAL SAFETY ISSUE BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED, THE COMPLAINTS SEEM TO BE INCREASING SO IT IS ONLY A MATTER OF TIME. PLEASE ADDRESS THIS-THE ORIGINAL RECALL NEEDS TO BE EXPANDED ASAP

WE WERE IN A FEW ACCIDENTS AND THE AIRBAG NEVER DEPLOYED AND THE TRANSMISSION IS NOT FUNCTIONING PROPERLY AFTER AN OIL CHANGE THE CAR DOES NOT STAY IN PARK WE MUST USE THE EMERGENCY BRAKE AND CANNOT TURN OFF THE CAR BECAUSE WHEN WE TURN IT OFF THE GEAR WILL NOT SHIFT TO DRIVE AND AS WE DRIVE THE CAR THE CAR WILL TURN OFF RIGHT THERE. SEATBELT STOPPED WORKING ON DRIVER SIDE.

AS I WAS TURNING INTO A PARKING SPOT TO PARK MY CAR, THE CAR ACCELERATED ON ITS OWN AND RAN INTO A CONCRETE WALL. I HAVE HAD ISSUES WITH THIS CAR'S PROGRAMMING, INCLUDING WHEN I TOOK MY CAR IN TO GET FIXED AFTER THE SAFETY RECALL IN JANUARY '16. AS I REALIZED THE CAR WAS ACCELERATING - AND PUSHING ON THE BRAKE WOULD NOT STOP IT - I LIFTED THE EMERGENCY BRAKE. THE CRASH ULTIMATELY STOPPED THE CAR - NOT THE BRAKE OR EMERGENCY BRAKE, AND THE AIRBAG DEPLOYED. LESS CONCERNED ABOUT THE DAMAGE TO THE OUTSIDE OF THE CAR, AND MORE CONCERNED THAT I HAD ZERO CONTROL OVER THE CAR AND ANY ABILITY TO STOP IT.

I TOOK MY CAR TO HALL IN BROOKFIELD WI TO FIX A RECALL ISSUE. THE DEALER TOLD ME THEY FIXED THE RECALL ISSUE BUT NOTICED ANOTHER PROBLEM THAT REQUIRES THE REPLACEMENT OF THE DIFFERENTIAL BUSHINGS BECAUSE THEY WERE TORN. THEY CHARGED ME OVER $500 FOR THIS ISSUE AND I BELIEVE THE ISSUE WAS EXASPERATED BY THE RECALL ISSUE AND I AM NOT SURE WHY I HAD TO PAY. I HONESTLY BELIEVE IT WAS A WAY FOR THE DEALER TO CHARGE ME FOR THE RECALL WORK BECAUSE IT WAS SUPPOSED TO BE FREE. I AM ATTACHING RECEIPTS FOR THE WORK HALL DID TO THIS COMPLAINT. NOW MY CAR IS HAVING ISSUES WITH PROPERLY ACCELERATING AND IS VERY LOUD.