MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2024 MAZDA CX-30- Cedar Rapids, IA
Headlight module, ballast, bad noises from passenger side, under hood right next to passenger headlight.
Source: NHTSA WEB SITE -
2022 MAZDA CX-5- Vale, NC
Transmission failure, currently reproducible but car is at dealer to be evaluated/repaired. I was safe as I was still in my driveway, however if I was in traffic I would be at risk of an accident, by the time you realize you are not moving you have already let off the brake and could be rolling, fear is that if it happens at a traffic light other drivers woudl assume I am going to accelerate but I'm not. First time this happened dealer reproduced issue, contacted Mazda, and a replacement valve body was installed. Now that it has happened again within the first 33K miles it creates a trust issue. There were no warning sign either time the transmission failed. I also do not drive aggressively, wife says I drive like a grandpa. about 10-15 seconds after failure the alarms and warning lights go off.
Source: NHTSA WEB SITE -
2009 MAZDA MAZDA6- Cumming, GA
Component or System that Failed: The front subframe on my 2009 Mazda 6i Touring is completely rusted through. There are holes in the frame and large flakes of rusted metal breaking off. The car is available for inspection if needed. Safety Risk: This is a serious safety concern because if the subframe fails, I could lose steering or suspension control while driving. That would put me and other drivers at immediate risk of an accident. Reproduction / Confirmation: An independent mechanic confirmed the problem and told me the car is unsafe to drive in its current condition. Inspection: The vehicle had the original Mazda subframe corrosion recall performed years ago, but now the same exact problem has come back. The car has not yet been re-inspected by Mazda, but the severity of the rust is obvious. Warning Lamps / Symptoms: There were no warning lights or messages before this happened. The issue was only noticed when the rust and holes became visible on the underside of the car during a recent inspection.
Source: NHTSA WEB SITE -
2025 MAZDA CX-70- Burlingame, CA
CX-70 routinely has been falsely alerting to an impending crash when no vehicles in front or to the sides. Vehicle routinely does not alert when there is traffic to left or right when merging into a lane. Multiple near accidents when a vehicle was present in blind spot when merging lanes and the safety system failed to steer away or make an alert noise. Vehicle routinely alerts to take over steering wheel even when both hands are on steering wheel. I do not feel confident in the safety systems as they are not executing safety procedures as described in the vehicle manual and appear to be defective. Vehicle fuel gauge consistently under reports the amount of remaining fuel. This causes the gauge cluster to fall to empty faster than it actually should be.
Source: NHTSA WEB SITE -
2016 MAZDA CX-5- Lehighton, PA
Our sunroof exploded while we were driving on the highway. Glass shattered on us and fell while we were driving with a very loud explosive noise.
Source: NHTSA WEB SITE -
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2019 MAZDA CX-5- Richmond, CA
Timing cover oil leak. This is the same issue reported in technical bulletin #01-006/23 issued on 04/26/2023. There is oil leaking and the engine is smoking. No engine warning lights or other messages appeared. My car is a 2019 mazda CX-5 and has 31,954 miles. This problem has been confirmed by both an independent mechanic and the dealer service center. On 08/22/2025, I took my vehicle to dealer service for the repair. I also submitted a ticket to Mazda care for review of the case.
Source: NHTSA WEB SITE -
2011 MAZDA MAZDA6- Omaha, NE
The front and back cross members underneath my Mazda6 have completely rusted out. There are numerous complaints about Mazda's "Safety Recall 2818I Expansion" not covering the back support member and also not considering Nebraska to be a Salt Belt state despite the state, and specifically Omaha using salt to treat their roads in the winter. On [XXX], my front cross member completely failed due to rust, causing my vehicle to lose control. I've taken my car to the mechanic and they confirmed the front and back cross members are completely rusted and need replacement costing $7,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2018 MAZDA CX-9- Lancaster, CA
I am submitting this recall request because my vehicle has experienced repeated incidents of a serious safety issue. While driving—most often on the highway—a warning appears that says “Smart System Brake Malfunction.” Immediately after, the car begins braking on its own without driver input. This has happened multiple times and, based on online reports, it appears to be affecting many Mazda vehicles across different models and years. Each time, I have been forced to pull over, turn off the car, and restart it to temporarily resolve the issue. This is extremely dangerous, especially at highway speeds, as it creates a high risk of rear-end collisions and sudden loss of vehicle control. When reported to Mazda, the concern was dismissed as a “sensor issue,” but the repeated nature and widespread reports suggest a potential systemic defect that requires urgent investigation and recall.
Source: NHTSA WEB SITE -
2020 MAZDA CX-5- Milford, PA
While traveling on an Interstate highway, my passenger side curtain airbag suddenly deployed without any warning while I was driving. There was no collision or impact, there was no debris on the road, or any significant bumps in the road. There was a very loud explosive sound and then my entire passenger side was covered in blue. The sound was so loud that it left my ears ringing and left me badly shaken up. I lost all visibility out of my passenger side as all of my side windows and mirrors were obscured, and I knew there was traffic in that lane along side of me. It felt very dangerous and I had to rely on my lane change sensors to safely pull to the side to assess any damage. There was no evident sign of any impact to my car. All of the glass was intact, there were no scratches, dents or missing paint. The airbag fully deployed for no apparent reason and I was extremely lucky that I was not injured and that my reaction did not cause an accident when this happened. The car was taken to a Mazda dealership to assess, and they did not find any damage either, but said there was no mechanical error on the part of the car, so it is still unexplained. I had it evaluated by an autobody/collision shop, again no damage was determined, their scan showed a diagnostic code that there was a "circuit short to ground".
Source: NHTSA WEB SITE -
2021 MAZDA CX-5- Moreland Hills , OH
I was driving as normal and the passenger side airbags deployed with a cause. I was driving about 25mph. I didn’t hit anything; no event occurred that would have caused the air bag to deploy. I took the car to a dealer and they recorded the event log which showed a crash but the car clearly did not get into an accident.
Source: NHTSA WEB SITE