2022 MERCEDES-BENZ GLE 350 Complaints

I am writing to report a problem with my 2022 Mercedes GLE 350 4Matic. A metallic ticking noise originates from the engine compartment during acceleration, with the noise diminishing as speed increases. This effect creates a deceptive sense that the issue disappears at higher speeds, potentially encouraging faster driving. Mercedes-Benz dealer technicians acknowledged the issue following an inspection of the engine and turbo. Despite this, they recommended reporting the problem to Mercedes Corp. and maintaining that the sound is normal, even suggesting it is common in the GLE model. Given the potential implications for road safety, I kindly request your investigation into this matter to discern whether it's an isolated or systemic issue. I am prepared to cooperate fully with any necessary inspections or inquiries. Thank you for your prompt attention to this issue.

The contact owns a 2022 Mercedes-Benz GLE350. The contact stated that while driving at approximately 70 MPH with cruise control and Lane Keep Assist activated, the vehicle independently slowed and decelerated to 45 MPH. The contact also stated that while making a right, the vehicle was jerking to the left. No warning lights were illuminated. The contact stated that the vehicle was taken to a local dealer on multiple occasions; however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that the failure persisted, and the vehicle was taken back to the dealer, where it was diagnosed that the camera needed to be adjusted for the Lane Keep Assist feature to operate as designed. The vehicle was repaired; however, the failure recurred. The contact stated while driving approximately 40 MPH, the vehicle was jerking excessively to the left while making a right turn. The manufacturer was made aware of the failure but offered no assistance. The approximate failure mileage was 200. The contact noted that when on the right side of the rode, the vehicle jerks left, not when turning right.

The contact's wife owns a 2022 Mercedes-Benz GLE350. The contact stated while driving 20 MPH, the sunroof shattered without impact. The contact immediately pulled over and inspected the vehicle. Despite the failure, the contact drove the vehicle back to his home. Both the dealer and the manufacturer were notified of the failure, and both stated that a rock must have struck the sunroof causing the failure. No further assistance was provided. The vehicle had been repaired. The failure mileage was 12,243.

The vehicles sunroof is starting to separate from the vehicle were it closes. Glass is sticking up and the front of the car where the glass starts is cracking all the way across. The safety is that the glass can implode and cause damage to me (driver) or passenger, piece could fly off into traffic and cause an accident and it is unsafe to drive without a roof because of the elements. I have made an appointment with a dealership and reported it to Mercedes. There was no warnings prior to when it appeared other than a crackling sound when I closed my sunroof then days later it appeared.

The contact owns a 2022 Mercedes-Benz GLE350. The vehicle was originally equipped with Cooper Tires, Tire Line: Discoverer SRX LE, Tire Size: 275/50/R20, DOT Number: U93U1YB2521. The contact stated while driving approximately 35 MPH, the tires started making a humming noise all around the vehicle. The contact stated that he noticed the noise after the tires were rotated. The contact stated no warning light was illuminated. The vehicle was taken to a local tire dealer who diagnosed and determined that the tires had unusual wear on the tread. The dealer recommended replacement of all four tires. The contact stated that the tires were original equipment. The manufacturer had been informed of the failure. The failure mileage was approximately 6,000.

The contact owned a 2022 Mercedes-Benz GLE350. The contact stated that while stopped at a traffic light, another vehicle in the opposite direction ran the red light. A third vehicle struck the second vehicle that ran the red light and caused that vehicle to crash into the driver's side front corner of his vehicle. It resulted in a three-vehicle collision. The air bags did not deploy upon impact. The contact received medical attention for a concussion, neck and shoulder injuries, as well as numbness in his left arm. A police report was filed. The vehicle was towed to the body shop and was not yet deemed totaled by the insurance company. The dealer was made aware of the failure but informed the contact that they did not perform auto-collision repairs. The manufacturer was made aware of the failure and a case was opened. The manufacturer initially informed the contact that a technician would inspect the vehicle within 48 hours. However, the manufacturer later declined to provide any assistance. The failure mileage was 1,192. The contact stated that when the vehicle is in eco mode, the air bags will not deploy.

The contact owns a 2022 Mercedes-Benz GLE350. The contact stated while his wife was driving 70 MPH, the engine overheated. The contact stated that an unknown warning light was illuminated. The vehicle was towed to an unknown dealer who diagnosed the vehicle with a cooling system failure. Additionally, there was an unstated failure with the rear wheels. The cooling fan was replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 21,000.

The car give incorrect proximity beeps which could distract the driver. One day I was standing in the middle lane on the red light and the proximity sensors started beeping for no reason. It startled me and could have lead to distraction and possible accidents.