MERCURY Complaints
View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 MERCURY MOUNTAINEER- HARVEY, IL
THE GEAR SHAFT WILL STOP MY CAR FROM STARTING WHEN I TURN IT OFF. IT WILL ALSO MAKE MY CAR VUT OFF WHILE DRIVING..THE BUTTON ON THE GEAR STICK WILL GET STUCK AND I AM ABLE TO SHIFT GEARS...WHEN THE CAR IS NOT STARTED AND MY FOOT IS NOT ON THE BREAKS. EVEN WHEN THE BUTTON IS NOT STUCK, IT STILL WILL GET STUCK IN PARK AND WONT LET ME START MY CAR..A RECALL SHOULD BE STARTED..BECAUSE I HAVE SEEN OTHERS ON HERE WITH SIMILAR COMPLAINTS..SO ITS A MANUFACTURING ACCIDENT NOT THE CONSUMER.
Source: NHTSA WEB SITE -
2006 MERCURY MILAN- DEPTFORD, NJ
HAD AIR BAG REPLACE APRIL 8 2019 RECALL. BUT AIR BAG ICON STAYS ON. DEALER WHO DID WORK WOULDN'T FIX. SAYING IT'S NOT PART OF RECALL. SO HOW DO I KNOWN THIS NEW AIR BAG WORKING PROPERLY
Source: NHTSA WEB SITE -
2007 MERCURY MILAN- SPRING HILL, KS
EXTENDED BRAKING. HAD MY ABS HYDRAULIC CONTROL UNIT REPLACED DUE TO THE COMMON BRAKING FAILURE WITH THIS MODEL YEAR. FORD DEALER REPLACED THE PART AND ABOUT 9MONTHS LATER THE PART FAILED AGAIN. BOTH TIMES I WAS TRAVELING AT HIGHWAY SPEEDS AND NARROWLY AVOID WRECKING. REPLACING THE PART DOES NOT FIX THE PROBLEM.
Source: NHTSA WEB SITE -
2008 MERCURY MARINER- CUSHING, OK
WE HAVE HAD A 2008 MERCURY MARINER FOR LITTLE OVER A YEAR AND I WAS DRIVING AND THE POWERSTEERING STOPPED WORKING WHILE I WAS TRYING TO MAKE MY WAY TO THE HIGHWAY TO GET MYSELF AND MY 3 CHILDREN HOME AND I COULDN'T STEER IT WAS TO HARD COME TO FIND OUT THERE WAS A TORQUE SENSOR RECALLED FOR THIS CAR BUT WHEN I RUN THE VIN SAYS NO RECALL AND I NOTICED THERE WERE OTHERS WHO COMPLAINED OF THIS SAME PROBLEM THAT THEY WERE TOLD IT WASN'T RECALL FOR THEIR 08 MERCURY EITHER BUT THERE IS A PROBLEM THIS COULD CAUSE A CRASH SO THANKFUL IT QUIT WORKING BEFORE I GOT ON THE HIGH WAY AT HIGHER SPEED COULD HAVE CRASHED WITH MY BABIES SO I'M CONFUSED WHY THERE IS NO RECALL SINCE OTHERS WITH THE 08 MERCURY HAD SAME PROBLEM AND FORD SAID THEIRS WASN'T A RECALL YET OBVIOUSLY IT SHOULD BE LOOKED INTO SINCE OTHERS ARE HAVING THE PROBLEM TOO.
Source: NHTSA WEB SITE -
2011 MERCURY GRAND MARQUIS- MURFREESBORO, TN
DRIVING ON HUMID DAY, CLOSED WINDOWS AND TURNED ON A/C. CONTROLLER FAILED TO CLOSE DEFROSTER VENTS, CAUSING WINDOW TO QUICKLY FOG UP, RESTRICTING FORWARD VISION. PREVIOUSLY HAD SAME PROBLEM ON 2006 GRAND MARQUIS WHICH I HAD REPAIRED BY FORD DEALER. TOOK 2011 TO DEALER, GOT REPAIR ESTIMATE OF $900, AS DASHBOARD MUST BE REMOVED TO GET TO FAILING PART. AM TOLD PROBLEM IS VACUUM LEAK IN CONTROLLER COMPONENT. ALTHOUGH ASSOCIATED WITH A/C, WHICH GENERALLY IS NOT CONSIDERED A SAFETY ISSUE, THE CONTROLLER FAILURE DOES RESULT IN A SAFETY ISSUE, AND IN MY OPINION SHOULD BE SUBJECT TO RECALL.
Source: PORTABLE SAFETY COMPLAINT FORM -
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2009 MERCURY MARINER- WHITEHALL, MI
"TAKATA RECALLS" I HAVE A 2009 MERCURY MARINER WITH ELECTRIC POWER STEERING ON 03/31/2019 I WANT TO A FAMILY DOLLAR, IN MUSKEGON, MICHIGAN THE POWER STEERING WAS WORKING FINE WHEN I TURNED THE CAR OFF, HOWEVER WHEN I STARTED IT BACK UP A FEW MINUTES LATER; IT WAS NOT WORKING AT ALL. THAT IS A PROBLEM AS THE FUSE AND MODULATOR ARE BOTH GOOD, I AM SURE THIS IS NOT THE FIRST PROBLEM WITH THAT SYSTEM ON THE 2009 MERCURY'S .
Source: NHTSA WEB SITE -
2008 MERCURY MARINER- NEW BERN, NC
I WAS ATTEMPTING TO DEPART A RESTAURANT PARKING LOT, WHEN SUDDENLY AND WITHOUT WARNING THE POWER STEERING ON MY VEHICLE FAILED. THIS NEARLY CAUSED ME TO HAVE AN ACCIDENT AND SURELY WOULD HAVE IF THE PARKING LOT HAD BEEN MORE FULL.
Source: NHTSA WEB SITE -
2010 MERCURY MILAN- DARLINGTON, WI
TAKATA RECALL. THIS IS NOT BEING REMEDIED IN A TIMELY MANNER. THE LETTER FROM FORD MOTOR COMPANY, IN MAY 2018, STATED THAT PARTS WERE ANTICIPATED TO BE AVAILABLE DURING THE SECOND AND THIRD QUARTERS OF 2018. WITH THE FOURTH QUARTER COMING TO A CLOSE, I HAVE BECOME INPATIENT. IT IS VERY INCONVENIENT TO BE UNABLE TO TRANSPORT PASSENGERS SAFELY IN MY VEHICLE.
Source: NHTSA WEB SITE -
2010 MERCURY MILAN- BONNEY LAKE, WA
I WAS DRIVING IN SNOW AND ICE GOING DOWN A HILL WHEN MY ABS ACTIVATED. SUDDENLY THE BRAKE PEDAL HIT THE FLOOR. ONCE THAT HAPPENED IT TOOK TWICE AS LONG TO STOP THE VEHICLE. BROUGHT THE VEHICLE HOME. BLED THE BRAKES, SAME THING PEDAL HIT THE FLOOR. CHANGED THE ABS HYDRAULIC PUMP, BLED THE BRAKES AND USED A SCAN TOOL TO BLEED THE ABS HYDRAULIC PUMP. THEN REBLED THE BRAKES. SAME RESULT PEDAL GOES TO THE FLOOR. THEN CHANGED THE MASTER CYLINDER BLED THE MASTER CYLINDER AND BLED THE BRAKES. SAME RESULT PEDAL HITS THE FLOOR. HOWEVER THIS TIME I HAVE NO BRAKES. I HAVE TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. I HAVE NOT BEEN ABLE TO DRIVE THE VEHICLE ON THE ROAD IN ALMOST 2 MONTHS. I HAVE SPENT ALMOST $1500 DOLLARS AND COUNTLESS HOURS FIXING AND RESEARCHING THIS ISSUE. I HAVE NOTED THAT MANY OTHERS ARE HAVING SIMILAR ISSUES WITH THEIR MILAN'S AND FUSIONS OF SIMILAR YEARS.
Source: NHTSA WEB SITE -
2008 MERCURY MILAN- LIBBY, MT
TAKATA RECALL THIS IS A COMPLAINT REGARDING THE PASSENGER AIRBAG RECALL THAT HAS YET TO BE REMEDIED SINCE THE FIRST TIME WE WERE NOTIFIED OF THE PROBLEM IN MAY/JUNE 2016. IT IS EXTREMELY INCONVENIENT TO NOT BE ABLE TO UTILIZE THE PASSENGER SEAT DUE TO THE RECALL WARNING. WHY HASN'T ANYTHING BE DONE IN THREE YEARS TO ADDRESS THIS SAFETY ISSUE?
Source: NHTSA WEB SITE