MERCURY Complaints

POWER STEERING HAS FAILED WITH "POWER STEERING FAULT" NOTICE IN DASHBOARD. THIS HAPPENED AS I STARTED THE CAR. I HAVE RESEARCHED THIS AND IT IS COVERED BY A REAL (#15S18) BUT FORD DOES NOT HAVE MY CAR REGISTERED FOR THIS RECALL.

WHEN DRIVING IN MOTION PASSENGER REAR BRAKE LIGHT IS ON AT NIGHT AT ALL TIMES....GOT PULLED OVER AND TICKETED. WHEN HOME I COULD NOT RECREATE THE EVENT AT SEVERAL ATTEMPTS TO BRAKE BOTH FORWARD AND BACKWARD WITH THE HEADLIGHTS TURNED ON. CAR HAS ONLY 29,000 MILES ON IT.

STEERING STOP WORKING WHEN IM DRIVING THANK GOD I DID NOT HAVE AN ACCIDENT YOU CANT TURN THE STEERING UNLESS YOU APPLY STRONG FORCE ON IT THAT WAS THE ONLY WAY TO MOVE THE VEHICLE AWAY FROM THE OTHER DRIVERS

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD SEVERAL TIMES WITHOUT WARNING WHEN IT WAS DEPRESSED. THE FAILURE CAUSED THE CONTACT TO HAVE TO CONSTANTLY PUMP THE BRAKE PEDAL TO STOP THE VEHICLE. THE BRAKE MASTER CYLINDER WAS REPLACED BY AN INDEPENDENT MECHANIC, BUT THE FAILURE RECURRED SHORTLY AFTER THE REPAIR. THE PART WAS REPLACED AGAIN, BUT THE FAILURE CONTINUED. COURTESY FORD LINCOLN OF ROME (101 US-411, ROME, GA 30161, (706) 235-4453) AND THE MANUFACTURER WERE NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. THE CONTACT HEARD A SQUEAKING NOISE COMING FROM THE FRONT END OF THE VEHICLE. WHILE DRIVING 65 MPH, THE VEHICLE SHOOK VIOLENTLY AND THE STEERING WHEEL VIBRATED. WHEN THE CONTACT ATTEMPTED TO MAKE A TURN, THE STEERING WOULD NOT ALIGN WITH THE TURN AND THE CONTACT HAD TO OVER COMPENSATE TO COMPLETE THE TURN. CARRIAGE FORD INC (908 E LEWIS AND CLARK PKWY, CLARKSVILLE, IN 47129, (812) 284-4444) STATED THAT THERE WAS NO RECALL; THEREFORE, THEY COULD NOT ASSIST WITH THE REPAIRS. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THERE WERE NO RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE THE VEHICLE WAS IN MOTION IN A PARKING AREA, THE DRIVER'S, FRONT PASSENGER, AND STEERING WHEEL AIR BAGS DEPLOYED WITH FORCE. THE DEPLOYMENT OCCURRED WITHOUT WARNING OR AN IMPACT AND A GRAYISH BLUE SUBSTANCE ENTERED INTO THE VEHICLE. THE FAILURE IMPACTED THE CONTACT'S VISIBILITY. THE DRIVER WAS SHAKEN, BUT WAS NOT INJURED. THE INSURANCE COMPANY WANTED TO CONDUCT A COLLISION REPORT AND HAD NOT YET INVESTIGATED THE CAUSE OF THE AIR BAG DEPLOYMENT. BILL KNIGHT FORD (9607 S MEMORIAL DR, TULSA, OK 74133, (918) 526-2400) WAS NOTIFIED OF THE FAILURE, BUT HAD NOT YET SCHEDULED AN APPOINTMENT TO DIAGNOSE THE AIR BAG DEPLOYMENT. THE MANUFACTURER WAS CONTACTED AND HAD NOT ISSUED ANY AIR BAG RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

WHEN DRIVING THE CAR AND MAKING A TURN IN EITHER DIRECTION, AT THE POINT THE STEERING WHEEL HAS TURNED 180 DEGREES AND IS NOW UPSIDE DOWN FROM "NORMAL POSITION", IT FEELS AS THOUGH THE STEERING WHEEL IS GOING TO COME OFF!!! IT ROCKS BACK AND FORTH IN THE UPSIDE DOWN POSITION. ALSO.... AT TIMES IT FEELS HARD TO TURN THE WHEEL IN EITHER DIRECTION. THIS PROBLEM APPARENTLY COMES FROM THE UPPER AND LOWER STEERING SHAFTS WHERE THE U-JOINT CONNECTS THE TWO STEERING SHAFTS. IF I SLATHER GREASE ON THE SHAFTS AND WORK THE STEERING WHEEL BACK AND FORTH ABOUT 30 TIMES, THE "TOUGH STEERING" OR THE FEELING OF NO POWER STEERING SUBSIDES, BUT COMES BACK IN ANYWHERE FROM 1 WEEK TO A MONTH! I CAN BE DRIVING ON THE INTERSTATE AND ALL AT ONCE I CAN NOT CHANGE LANES, WHICH IS VERY SCARY AT TIMES!!! WHEN THIS HAPPENS AT 65 MPH IT IS ALMOST TIMPOSSIBLE TO STEER THE CAR!!! IT IS ALSO VERY DANGEROUS MAKING A TURN AT 10-20 MPH AS ON NUMEROUS OCCASIONS, THE POWER STEERING QUITS WORKING AND I ALMOST RAM THE CAR SITTING AT THE STOP LIGHT BECAUSE THE CAR WON'T MAKE THE COMPLETE TURN!!! MANY TIMES, I HAVE HAD TO STOP DEAD TO KEEP FROM HITTING THE CAR AS I AM TRYING TO TURN RIGHT, AND THEN WITH ALL MY STRENGTH, CRANK AND MUSCLE THE STEERING WHEEL TO COMPLETE MY RIGHT TURN! ( AND I AM A 6', 245 LB. MAN IN PRETTY GOOD SHAPE!!!) I HAD HEARD FROM OTHER GRAND MARQUIS OWNERS THAT THERE WAS A RECALL ON EARLIER MODELS OF THE GRAND MARQUIS (2000-2002 MODELS) FOR THE SAME PROBLEM, BUT FOR SOME REASON, THE 2003 GRAND MARQUIS LS MODEL WAS EXCLUDED FROM THIS RECALL!!!. BOTH PROBLEMS THAT I HAVE LISTED APPARENTLY ORIGINATE FROM THE UPPER AND LOWER STEERING SHAFTS AND ARE COMPLETELY UNSAFE!!! THERE IS NO WARNING AS TO WHEN THE STEERING PROBLEM PRESENTS ITSELF. IN THE WINTER, HERE IN ILLINOIS, THE PROBLEM COMPOUNDS IMMENSELY!!!! THIS PROBLEM NEED TO BE ADDRESSED BEFORE SOMEONE IS KILLED!!! THANK YOU!

I WAS DRIVING MY CAR ON A CITY STREET AND THE CAR STARTED ACCELERATING ON ITS OWN AND I TRIED TO BRAKE BUT MY BRAKES WOULD NOT WORK. I HAD TO PUT BOTH FEET ON THE BREAK TO SLAM HARD ENOUGH TO TRY TO GET IT TO SLOW DOWN EVEN A LITTLE. I FOUND OUT THAT THE THROTTLE CABLE GOT STUCK AND COULD NOT GO BACK IN CAUSING THE CAR TO KEEP ACCELERATING.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). LAWRENCEVILLE FORD LINCOLN MERCURY (2920 BRUNSWICK PIKE, LAWRENCEVILLE, NJ) WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE DRIVING 45 MPH, THE VEHICLE ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL WITH FULL FORCE TO GET THE VEHICLE TO EVENTUALLY STOP. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V266000 (SERVICE BRAKES). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 113,000.