MERCURY Complaints
View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2001 MERCURY GRAND MARQUIS- DUMFRIES, VA
WHILE DRIVING THE CAR THE DRIVERS AND PASSENGERS SEAT BELTS RELEASE. I TOOK IT TO A MECHANIC AND THEY SAID THE SPRING IN THE SEAT BELT HOLDER IS FAILING. IT ISN'T VERY UNSETTLING TO BE DRIVING THE CAR AND THE SEATBELT RELEASES FOR NO REASON. IT COULD BE RELATED TO THE 2000 SEATBELT RECALL. WE JUST BOUGHT THE CAR FOR MY COLLEGE STUDENT. I DON'T WANT TO WAIT FOR A DEATH TO GET A RECALL.
Source: NHTSA WEB SITE -
2007 MERCURY MILAN- CHATTANOOGA, TN
TWO INCIDENTS, BOTH LIGHT RAIN DAYS, TRAVELING SPEED LIMIT, ON A CITY STREET - WHILE DRIVING I CAME UPON A SITUATION WHERE I WAS REQUIRED TO QUICKLY APPLY MY BRAKES. ONCE BRAKES WERE APPLIED, THE CAR DID NOT STOP AS SOON AS IT SHOULD HAVE AND HIT THE OTHER CAR. AFTERWARDS, ANYTIME I HAD TO TRY TO STOP, THE BRAKE PEDAL HAD TO BE ALMOST TO THE FLOOR BEFORE IT WOULD STOP. THE FIRST TIME, I TOOK IT TO BE LOOKED AT AND WAS TOLD THAT THE BRAKES WERE FINE. THE SECOND TIME, I WAS COMING UPON A LIGHT THAT WAS ABOUT TO TURN RED. I PUT ON MY BRAKE AND THE CAR ONCE AGAIN DID NOT STOP IN THE TIME THAT IT SHOULD HAVE.I WAS ALMOST IN THE MIDDLE OF THE INTERSECTION BEFORE THE CAR STOPPED. I HAD ALREADY HAD MY BRAKES AND ROTORS LOOKED AT SO I KNEW THAT IT WAS NEITHER OF THOSE. FOR THE REMAINDER OF MY DRIVE, I HAD TO PRESS THE BRAKE ALMOST TO THE FLOOR BEFORE IT WOULD STOP. WHEN I DROVE IT AGAIN AFTER WORK, 8 HRS LATER, THE BRAKES WERE BACK TO NORMAL.
Source: NHTSA WEB SITE -
1985 MERCURY GRAND MARQUIS- LA PUENTE, CA
TL* THE CONTACT OWNS A 1985 MERCURY GRAND MARQUIS. WHILE THE CONTACT'S AUNT WAS DRIVING 40 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE RESIDENCE WHERE AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FAILURE WAS DUE TO NO PRESSURE IN THE FUEL LINE AND THE FUEL PUMP NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT FOUND NHTSA CAMPAIGN NUMBER: 07E064000 (FUEL SYSTEM,GASOLINE) ONLINE, BUT WAS UNSURE IF THE VIN WAS INCLUDED IN THE RECALL. THE MANUFACTURER AND DEALER (FORD OF WEST COVINA, 2000 E GARVEY AVE S, WEST COVINA, CA 91791, (626) 709-3550) WAS CONTACTED AND CONFIRMED THAT THERE WERE NO OPEN RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 MERCURY MILAN- SOUTH LONDONDERRY, VT
2010 MERCURY MILAN, CONSUMER WRITES IN REGARDS TO PASSENGER AIRBAG INFLATOR SAFETY RECALL.*LD THE CONSUMER STATED THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME.*JS *JS *TR *JS
Source: FORWARDED FROM A CONGRESSIONAL OFFICE -
2003 MERCURY MARQUIS- LAFAYETTE, LA
IN FIRESTONE STORE PARKING AREA PERPENDICULAR TO SERVICE FOR ATTENDANT TO FILL THE RT FRT TIRE. PULLED UP TO ATTENDANT , APPLIED BRAKES AND VEH SURGED AHEAD, STRUGGLED TO CONTROL TO NO AVAIL. MADE DIFFUCULT U TURN TO AVOID DRV INTO STREET TRAFFIC, CRASHED OTHER VEH, CONT'D ON JUMPING 2 INSIDE PK CURBS STOPPING AS FRAME STOPPED RES ON CURB
Source: NHTSA WEB SITE -
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2008 MERCURY MILAN- APPLE VALLEY, MN
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (APPLE FORD LINCOLN APPLE VALLEY, 7200 150TH ST W, APPLE VALLEY, MN 55124) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 MERCURY MILAN- AKRON, OH
DRIVING CAR DOWN HILL SLOWLY (20 MPH) WHILE RAINING IN CITY, AS I SLOWED DOWN TO THE STOP SIGN THE TRACTION CONTROL CAME ON AND THE BREAK PEDAL WENT ALL THE WAY DOWN TO THE FLOOR AND I COULD BARELY STOP, HAD NO CONTROL, ALMOST CAUSED IN ACCIDENT ON A VERY BUSY STREET. AFTER THAT THE PEDAL GOES ALL THE WAY TO THE FLOOR WHEN I STOP. TRIED BLEEDING BRAKES 2X BUT NOTHING CHANGED. SINCE THIS OCCURRED I'VE BEEN CLOSE TO BEING IN 5 ACCIDENTS DUE TO THE BRAKE/TRACTION PROBLEM. UNSAFE TO DRIVE
Source: NHTSA WEB SITE -
2010 MERCURY MILAN- CANTON, OH
I RECEIVED A RECALL NOTICE FOR MY VEHICLE AND I LOOKED IT UP WITH MY VIN NUMBER AND IT SAID I HAD A RECALL ON MY VEHICLE. I'M UPLOADING THE NOTICE
Source: NHTSA WEB SITE -
2008 MERCURY MARINER- PHILADELPHIA, PA
TL* THE CONTACT OWNS A 2008 MERCURY MARINER. WHEN THE VEHICLE WAS STARTED AND SHIFTED INTO DRIVE, THE STEERING WHEEL SEIZED. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT ON THE RECALL LIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS 85,850.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 MERCURY SABLE- JACKSON, GA
TRANSMISSION ISSUES INCLUDED A NEAR DEATH EXPERIENCE WHEN FAULTY CRUISE CONTROL WIRING / FUNCTIONALITY CAUSED AUTOMATIC TRANSMISSION TO REV TO TO HIGH RPMS. WAS UNABLE TO SHIFT TO NEUTRAL GEAR AND WAS FORCED TO JUMP FROM VEHICLE TO AVOID POTENTIALLY FATAL WRECK. BRAKE PADS BURNED THROUGH TO THE CALIPERS WHEN TRYING TO BRAKE.
Source: NHTSA WEB SITE