MERCURY Complaints

The contact owns a 2007 Mercury Mariner. The contact stated while driving 50 MPH, the engine started to overheat, after which the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway to let the engine cool down. After restarting the vehicle, the vehicle returned to normal functionality; however, the failure had since become a regular occurrence. The engine overheated warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V526000 (Hybrid Propulsion System) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 247,000.

The contact owns a 2010 Mercury Milan. The contact stated that at start-up and while driving at various speeds, the power steering assist fault message was displayed on the instrument panel. The contact stated that excessive force was needed to steer the vehicle due to the failure. The dealer and the manufacturer were both notified of the failure and informed the contact’s husband that there were no recalls on the VIN. An independent mechanic was notified of the failure and the contact was provided an estimate for the repair. The vehicle was not repaired. The failure mileage was approximately 67,000.

The contact owns a 2011 Mercury Mariner. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and failed to accelerate above 10 MPH. The contact was able to pull to the shoulder of the roadway, after which the vehicle stalled. After restarting the vehicle, the vehicle briefly returned to normal functionality, but the failure reoccurred. The vehicle was taken to an independent mechanic, who diagnosed a failure with the throttle body. The vehicle was not repaired. After investigating the failure, the contact related it to Customer Satisfaction Program 13N03, but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 116,000.

The contact owns a 2008 Mercury Mariner. The contact stated that while idled at a stop, the maintenance warning light illuminated. The contact then stated that while the accelerator pedal was depressed the vehicle failed to accelerate. The contact then stated that he had to apply pressure to the accelerator pedal to increase the RPMs to approximately 3000 to allow the vehicle to proceed forward. Additionally, the contact stated that the brake pedal had to remain depressed to stop the vehicle from rolling on an incline when the vehicle failed to shift in 2nd gear. The contact stated that the vehicle was inspected by a family friend who determined the potential failure was related to NHTSA Campaign Number: 15V606000 (Power Train). The vehicle was not repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 309,000.

Im owner of Mercury Sable 2005 only 79000 miles..The car problem speed control idle over 2200 so high when stop red light have to brake pedal to slow the vehicle down, and the vehicle failed to accelerrate..

My vehicle keeps throwing codes for the EVAP system. I have noticed many of these vehicles have to have their Purge Valve Cannister replaced along with the selenoid for it. I have to replace mine. Is that not a defect if the vehicle? I have owned several vehicles and never had this issue with any of them.

Purchased used car in what appeared to be very good condition. Within a few months, Power Steering Failure. Very difficult and dangerous to drive without power steering. Need car for work.

The headlight repair has been made but now the tail and park lights work intermittently. Most of the time not working but occasionally they will come on in colder weather. I think the problem is still in the Lighting control module. First appearance was last summer and has gotten worse. No other symptoms. Hazard ,turn signals, and brake lights all still work properly. Just no tail or park lights.

Driver and Passenger side seat belt pretensioners failed and have resulted in airbags being inoperable.

Back rear windshield keeps exploding on its own I’m not the only person to complain about this