MERCURY Complaints

View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 MERCURY MARINER
    - LAFAYETTE, IN

    I PURCHASED MY 2009 MERCURY MARINER IN 2015! RECENTLY, AS I WAS UNAWARE OF THE RECALL WITH FORD A FEW YEARS BACK, I'VE HAD FRONT AND REAR BEARING ISSUES! ALSO MY BALLPOINTS WERE DEFECTED AND MY CONTROL ARMS! MY TIRE PRESSURE SENSOR FAULT STAYS ON! I'VE TAKEN MY 2009 MERCURY MARINER TO STAR TIRE'S BEST ONE AUTO & TIRES AND HAD MY BALLPOINTS, FRONT AND REAR BEARINGS, CONTROL ARMS, AND FRONT WHEEL ALIGNMENT REPAIRED TOTALING IN $780! THREE DAYS LATER ON THE DATE OF 11/11/2017, MY POWER STEERING ASSIST FAULT CAME ON! MY 2009 MERCURY MARINER WAS STATIONARY AND WAS EXTREMELY DIFFICULT TO TURN!

    Source: NHTSA WEB SITE
  • 2010 MERCURY MILAN
    - ROCKLIN, CA

    TAKATA RECALL -- NO REPLACEMENT PARTS HAVE BEEN MADE AVAILABLE BY THE MANUFACTURER OR AUTO MAKER. THE DEFECT STILL EXISTS THOUGH THE RECALL HAS BEEN IN EFFECT FOR YEARS!

    Source: NHTSA WEB SITE
  • 2008 MERCURY MARINER
    - KELSO, WA

    AFTER STOPPING AT RED LIGHT, MAKING LEFT TURN ON GREEN, HALF WAY THRU THE TURN STEERING QUIT WORKING FOR COUPLE SECONDS, THEN STARTED WORKING AGAIN, ALMOST STRIKING ANOTHER CAR, WHO WAS TURNING ALSO IN THE RIGHT LANE, VERY UNSAFE

    Source: NHTSA WEB SITE
  • 2006 MERCURY MILAN
    - SOMERSWORTH, NH

    TAKATA RECALL. STILL WAITING FOR PARTS FOR THE DEALER TO COMPLETE THIS RECALL, SINCE JUNE 1, 2016. I DO NOT FEEL SAFE DRIVING THIS CAR WITH POTENTIAL AIR BAG ISSUES, ESPECIALLY WITH MY 2 CHILDREN IN THE BACK SEAT.

    Source: NHTSA WEB SITE
  • 2006 MERCURY MILAN
    - DAYVILLE, CT

    TAKATA RECALL PASSENGER AIRBAG INFLATOR BEEN OVER A YEAR AND NO REMEDY FOR THIS ISSUE

    Source: NHTSA WEB SITE
  • 2007 MERCURY MILAN
    - ROCHESTER, MN

    TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (ROCHESTER FORD, ROCHESTER, MN, 507-288-7564) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 MERCURY MILAN
    - HOLTON, MI

    TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FREMONT FORD IN FREMONT, MICHIGAN, 49412 WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 MERCURY MILAN
    - BOSTON, MA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (QUIRK FORD, 540 SOUTHERN ARTERY, QUINCY, MA 02169) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 MERCURY GRAND MARQUIS
    - HUNTSVILLE, TX

    TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. WHILE DRIVING 45 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE DID NOT STOP. THE CONTACT WAS ABLE TO PLACE THE VEHICLE IN NEUTRAL AND DEPRESS THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE FAILURE WAS INTERMITTENT. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 MERCURY MILAN
    - BREWERTON, NY

    I WENT OVER A BUMP AND HIT THE BRAKES AT THE SAME TIME AND THE NEXT TIME I HIT THE BRAKES, THE PEDAL WENT ALL THE WAY TO THE FLOOR BEFORE EVEN BEGINNING TO SLOW THE CAR DOWN. I'VE HAD THE PADS, ROTORS AND DRUMS REPLACED AND HAD THE BREAK LINES BLED ON MORE THAN ONE OCCASION. AT ONE TIME, JUST REPEATEDLY PUMPING THE BRAKES WOULD BRING THEM BACK UP BUT NOW THAT NO LONGER WORKS. MY MECHANIC HAS DONE AS MUCH AS HE CAN BUT SAYS THE NEXT THING IS REPLACING THE ABS BUT HE DOESN'T FEEL THAT IS GOING TO MAKE A DIFFERENCE AS HE'S DONE RESEARCH INTO THE ISSUE AND IT APPEARS THAT EVEN THOSE OWNERS WITH THE SAME ISSUE WHO DID HAVE MORE EXPENSIVE REPAIRS DONE WERE STILL LEFT WITH BRAKING ISSUES. THIS CAR HAS BEEN AT MY MECHANIC'S SHOP FOR 3 WEEKS BECAUSE I'M CONCERNED ABOUT DRIVING IT. IT HAS NOW BECOME A MAJOR SAFETY ISSUE FOR MYSELF AS WELL AS FOR OTHER DRIVERS ON THE ROAD. I'VE CHECKED THE RECALLS AND IT DOESN'T APPEAR THAT THERE IS ONE FOR THIS PARTICULAR ISSUE; ALTHOUGH I'VE READ HUNDREDS OF SIMILAR COMPLAINTS. I AM NOW STUCK WITH A CAR THAT CANNOT SAFELY BE DRIVEN. ALTHOUGH I'VE NOTED THE DATE TO BE JUNE 2015, THAT IS APPROXIMATELY THE FIRST TIME I HAD THIS ISSUE. ## VIN PASSED ## 2008 MERCURY MILAN ##

    Source: NHTSA WEB SITE