MERCURY Complaints

View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 MERCURY MILAN
    - TUNKHANNOCK, PA

    THE DASH WHERE THE PASSENGER AIRBAG IS LOCATED IS COMING APART. IT APPEARS THAT SOMETHING IS PUSHING THE DASH APART FROM THE INSIDE. THIS HAS BEEN DEVELOPING SINCE WE PURCHASED THE CAR IN SPRING OF 2016. NO ACCIDENTS TO THE FRONT OF THE CAR HAVE OCCURRED.

    Source: NHTSA WEB SITE
  • 2009 MERCURY MARINER
    - MIDLAND, MI

    POWER STEERING ASSIST FAULT - THE POWER STEERING FAULTED OUT CAUSING THE AUTO TO GOT MANUAL STEERING IN MIDWATY THRU DRIVING IT. I WAS DRIVING ON A STREET AND GOING THRU ABOUT A TURN.

    Source: NHTSA WEB SITE
  • 2008 MERCURY MILAN
    - OAK LAWN, IL

    TAKATA RECALL. HAVE MADE MULTIPLE ATTEMPTS TO REPLACE THE DEFECTIVE AIRBAGS BUT NONE OF THE DEALERSHIPS HAVE THE REPAIR KIT.

    Source: NHTSA WEB SITE
  • 2009 MERCURY MILAN
    - SAINT PAUL, MN

    TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN FORD DEALER IN SAINT PAUL AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 MERCURY MILAN
    - SPRING, TX

    TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE PLANET FORD DEALER (20403 I-45, SPRING, TX 77388) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 MERCURY MILAN
    - OMAHA, NE

    TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BAXTER FORD SOUTH (9203 S 145TH ST, OMAHA NE) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 MERCURY MILAN
    - HANOVER, PA

    TAKATA RECALL: RECEIVED A LETTER IN JULY 2016 FOR THIS RECALL. NO MOVEMENT FROM FORD. THEY HAVE BEEN CONTACTED TWICE. SECOND CONCERN: "SOFT BRAKES" THE PEDDLE HAS TOO MUCH PLAY AND IS A CONCERN FOR STOPPING DISTANCE. CALLED FORD AND THEY STATED MY VEHICLE NOT INCLUDED EVEN THOUGH I AM EXPERIENCING THE PROBLEM WITH MY BRAKES.

    Source: NHTSA WEB SITE
  • 2009 MERCURY MILAN
    - NEWBERRY, SC

    TAKATA AIRGAB INFLATOR SAFETY RECALL: FOR OVER 1 YEAR, THERE HAS BEEN RECALL 16V-384 WITH NO PARTS AVAILABLE. NOW, THE COMPANY THAT MANUFACTURES THE PARTS ARE BANKRUPT. MULTIPLE PEOPLE HAVE LOST THEIR LIVES DUE TO THIS ISSUE. WHAT ADDITIONAL STEPS WILL BE TAKEN TO CORRECT THIS?

    Source: NHTSA WEB SITE
  • 2010 MERCURY MILAN
    - CHAMPLIN, MN

    TAKATA RECALL THERE MAY BE AN ISSUE WITH MY PASSENGER SIDE AIRBAG DEPLOYING PROPERLY IN THE CASE OF COLLISION. HOWEVER, THE AUTOMOBILE MANUFACTURER HAS NOT ISSUED A RECALL WITH INSTRUCTIONS ON HOW TO RESOLVE THE PROBLEM.

    Source: NHTSA WEB SITE
  • 2007 MERCURY MILAN
    - FONTANELLE, IA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (CRESTON AUTOMOTIVE, 410 W. ADAMS STREET, CRESTON, IA 50801) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE