MERCURY Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (CHAPMAN MERCURY, FORD IN EGG HARBOR TOWNSHIP, NJ, 609-646-2000) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE NAPLETON LINCOLN DEALER IN GLENVIEW SAID THAT THE PARTS HAVE NOT YET COME OUT, SO THEY CANNOT FIX THE AIRBAGS. THEY SAID THE PARTS ARE FIRST BEING SENT TO THE SOUTH AND WILL BE COMING TO THE MIDWEST AFTER.

WHILE DRIVING MY CHILDREN TO SCHOOL THIS MORNING MY SEAT ADJUSTED ITSELF A COUPLE OF TIMES SO THAT I HAD A DIFFICULT TIME REACHING THE PEDALS UNTIL I COULD GET IT BACK TO THE PROPER POSITION. THIS HAS HAPPENED BEFORE BUT I THOUGHT IT WAS A "FLUKE". TODAY, WHEN I PICKED MY KIDS UP AND DROVE HOME IT HAPPENED 7 TIMES IN 3 MILES AND ALMOST CAUSED ME TO HIT A PEDESTRIAN. THIS HAPPENED ON A CITY STREET. I WAS UNABLE TO ISOLATE A "TRIGGER" TO THE MOVEMENT. ONE TIME I WAS GOING ABOUT 30 ON A STREET, ANOTHER TIME I WAS SLOWING DOWN TO A STOP SIGN AT A BUSY INTERSECTION.

I WAS INFORMED OF THE AIRBAG RECALL (CAUSING SERIOUS INJURY OR DEATH) OVER A YEAR AGO. I HAVE CALLED MY FORD LINCOLN MERCURY DEALERSHIP, WHERE I BOUGHT MY CAR, EVERY FEW MONTHS FOR AN UPDATE ON WHETHER THE PARTS ARE ESTIMATED TO ARRIVE. I HAVE NEVER BEEN GIVEN AN ESTIMATE ON WHEN THE PARTS WILL ARRIVE AND HAVE NEVER BEEN PROVIDED WITH A SOLUTION TO MY ISSUE. I WOULD LIKE TO GET THIS FIXED BEFORE IT HURTS OR KILLS ME OR ANYONE ELSE THAT MAY BE IN MY VEHICLE. I DO NOT WANT TO WAIT UNTIL THERE IS AN ACCIDENT TO FILE A LAWSUIT OR WAIT ANOTHER YEAR OR TWO FOR A RESOLUTION.

TAKATA RECALL. THIS RECALL HAS BEEN GOING ON SINCE 06/01/2016. FORD CANNOT FIX THIS PROBLEM BECAUSE THEY DO NOT HAVE THE PART. NOW WE HAVE RECEIVED NOTICE THAT TAKATA IS BANKRUPT. SO WE ARE LEFT WITH A VEHICLE WHICH NO ONE CAN RIDE IN THE PASSENGER SEAT DUE TO THE POSSIBILITY OF DEATH WORST CASE SCENARIO! DO YOU WANT TO PUT A FAMILY MEMBER IN THAT SEAT AND ROLL THE DICE!! SOMEONE NEEDS TO COME UP WITH A FIX NOW. CAN FORD NOT DISMANTLE THE AIR BAG TO NOT RELEASE AS A TEMPORARY FIX UNTIL THE PART COMES IN? AT LEAST THIS WOULD BE BETTER FOR THE OWNERS OF THE VEHICLE SO THE SEAT COULD BE USED. NOT TO MENTION, SAFER! OH, BUT THAT MIGHT COST SOMEONE $ AND EVEN THOUGH IT IS THEIR FAULT, THE COLLATERAL DAMAGE IS WORTH THE RISK RATHER THAN LOOSE THE $....WHAT A SAD COUNTRY WE ARE LIVING IN. IT HAS BEEN OVER A YEAR AND COMPANIES CANNOT COME UP WITH A FIX! I AM SHOCKED THAT FORD HAS NOT GOTTEN MORE INVOLVED THAN THEY HAVE SINCE THEY WILL BE THE ONES WHO WILL BE SUED IF ANYTHING BAD HAPPENS. THEY MADE THE VEHICLES AND ARE THEREFORE RESPONSIBLE. NO ONE REALLY CARES WHO MADE THE AIRBAGS. FORD SHOULD STEP UP AND MAKE THIS RIGHT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (RIESS FORD SALES, INC., 768 IL-13, MARISSA, IL, 602257) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. IN ADDITION, THERE WAS A THREE INCH BULGE SURROUNDING THE AIR BAG AREA. THE DEALER TOOK PICTURES; HOWEVER, NO ADDITIONAL INFORMATION OR CORRESPONDENCE OCCURRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT ALSO EXPERIENCED AN INTERMITTENT WARNING INDICATOR ILLUMINATING. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WENT IN TO NEWBERG FORD DEALERSHIP IN NEWBERG, OREGON ABOUT A MONTH AND A HALF AGO, TO ASK ABOUT THE TAKATA AIRBAGS AND IF I CAN SCHEDULE A TIME TO GET REPLACED. THE PERSON AT THE COUNTER INFORMED ME THAT THEY DO NOT HAVE THE FIX IN AND THAT WHOEVER WAS RESPONSIBLE IS GOING THROUGH THE UNITED STATES BY SECTIONS AND THAT OREGON WAS THE LAST SECTION. MY DAUGHTER DRIVES THIS CAR AND WANT IT FIXED AS IT IS POTENTIALLY VERY UNSAFE. NOT SURE WHAT I CAN DO. THE AIRBAG SEEMS TO BE BULGING OUT OF THE DASHBOARD AT THIS TIME.

TAKATA RECALL I ASKED FOR CHANGE AIRBAG FROM VISTA FORD AND CALPAIN LINCOLN, BUT THEY SAID THEY DIDN'T HAVE PART. MY CAR HAS ONLY 35,000 MIL . NOW ALMOST TEN YEARS PASS AND I WONDER WHEN THEY WANT THE AIRBAG .

TAKATA RECALL HAVE WAITED ALMOST A YEAR TO HAVE THESE FIXED. DEALERSHIP KEEPS TELLING ME THAT THEY DO NOT HAVE THESE TO FIX IT. ARE THEY WAITING FOR SOMETHING TO HAPPEN TO ME OR A PASENGER? I AM TIRED OF THEM PUTTING ME OFF I WOULD LIKE TO HAVE THIS FIXED NOW.

TAKATA RECALL WE ARE STILL WAITING FOR PARTS......I THINK THIS COULD BE A VERY DANGEROUS SITUATION.